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All Journal Jurnal Keperawatan Priority AJAD : Jurnal Pengabdian kepada Masyarakat Buletin Kedokteran dan Kesehatan Prima
Dameria
Unknown Affiliation
Humanities Biochemistry, Genetics & Molecular Biology Dentistry Health Professions Medicine & Pharmacology Nursing Public Health

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HUBUNGAN KUALITAS PELAYANAN TERHADAP TINGKAT KEPUASAN PASIEN RAWAT INAP BPJS KESEHATAN Tobing, Indridani Rogate; Ginting, Jesika Br; Ginting, Johannes Bastira; Dameria
Jurnal Keperawatan Priority Vol. 6 No. 2 (2023)
Publisher : Universitas Prima Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34012/jukep.v6i2.3902

Abstract

Indonesia is one of the countries that has created a social security program to improve public health under the Health Social Security Organizing Agency (BPJS). The hospital is part of a health care system that broadly provides health services, including medical services, medical support, medical rehabilitation, and care services through emergency, outpatient, and inpatient units. This study aims to determine and analyze the relationship between service quality factors and patient satisfaction. This quantitative research method uses a descriptive approach (cross-sectional survey) and associative analysis conducted at Royal Prima Medan Hospital in March 2022. The population is all inpatients of BPJS Health users, sampling using non-probability, accidental sampling type-univariate, bivariate (Chi-Square) data analysis with a significance level of 0.05. The results showed that the variables Tangibles (p-value=0.001), Reliability (p-value=0.004), Responsiveness (p-value = 0.007), Assurance (p-value = 0.000), Empathy (p-value = 0.003), had a significant relationship with patient satisfaction with a p-value ≤ 0.05. Conclusion Based on the results of research and discussion, it can be concluded that service quality (dimensions of tangibles, reliability, responsiveness, assurance, empathy) is related to the satisfaction of inpatients using BPJS Health at Royal Prima Medan Hospital.
Pengaruh Promosi Kesehatan terhadap Pemahaman Remaja Putri mengenai Pencegahan Stunting di Madrasah Aliyah Persiapan Negeri 4 Medan Sari, Eni Puspita; Dameria; Simanjuntak, Mafe Robbi
AJAD : Jurnal Pengabdian kepada Masyarakat Vol. 5 No. 1 (2025): APRIL 2025
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ajad.v5i1.449

Abstract

Nutritional problems affecting adolescent girls include short stature (stunting), anemia, Chronic Energy Deficiency (CED), obesity, and fetal growth restriction during adolescent pregnancies. These nutritional issues arise from improper dietary behaviors. Adolescent girls generally exhibit unhealthy eating habits, which, if continued, can negatively impact their reproductive health and nutritional status. This study employs a quantitative research approach with a quasi-experimental design and utilizes t-tests. The population and sample for this study consisted of 30 adolescent girls from class XI at the Medan 4 State Preparatory Madrasah Aliyah School. The results indicated significant differences in the knowledge, attitudes, and behaviors of the adolescent girls between the pre-test and post-test conducted by health workers.
Effectiveness of leaflet and video interventions in promoting disease prevention behaviors among online motorcycle taxi drivers in Medan City Surbakti, Tiara Lorensia Br; Azzahra, Avivani; Dameria; Wau, Herbert
Buletin Kedokteran & Kesehatan Prima Vol. 4 No. 2 (2025): September
Publisher : Fakultas Kedokteran, Kedokteran Gigi, dan Ilmu Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34012/bkkp.v4i2.7566

Abstract

Online motorcycle taxi drivers represent informal sector workers who are at high risk of experiencing various health problems, such as musculoskeletal disorders, respiratory issues, and occupational stress, due to exposure to pollution, non-ergonomic working postures, long working hours, and unsafe road conditions. This study aims to identify the characteristics of online motorcycle taxi drivers in relation to the improvement of disease prevention behaviors. The research employed a quantitative approach with a non-randomized pretest–posttest control group design. The study population consisted of all online motorcycle taxi drivers operating in the Universitas Prima Indonesia area, with a total sample of 60 participants. They were divided into two groups: 30 respondents who received health education through leaflet media (intervention group) and 30 respondents who received education through video media (control group), selected using a non-probability sampling technique. Among respondents in the leaflet group, the majority were aged 19–44 years (93.3%), had a high school education (76.7%), had worked for less than five years (63.3%), worked more than eight hours per day (73.3%), and used automatic motorcycles (53.3%). Similarly, in the video group, most respondents were aged 19–44 years (90%), had completed high school (63.3%), had worked for less than five years (76.7%), worked more than eight hours per day (73.3%), and used automatic motorcycles (63.3%). Online motorcycle taxi drivers are part of the informal workforce with high health risks, highlighting the need for preventive efforts through educational interventions. The study findings indicate that the majority of respondents in both the leaflet and video groups were young adults with high school education, short work tenure, long working hours, and predominantly used automatic motorcycles. These characteristics can serve as a basis for designing more targeted health interventions to enhance disease prevention behaviors.
Co-Authors Azzahra, Avivani Ginting, Jesika Br Johannes Bastira Ginting Sari, Eni Puspita Simanjuntak, Mafe Robbi Surbakti, Tiara Lorensia Br Tobing, Indridani Rogate Wau, Herbert