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All Journal JST ( Jurnal Sains Terapan ) Jurnal Keperawatan Priority
Ginting, Jesika Br
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Dentistry Health Professions Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Other

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HUBUNGAN KUALITAS PELAYANAN TERHADAP TINGKAT KEPUASAN PASIEN RAWAT INAP BPJS KESEHATAN Tobing, Indridani Rogate; Ginting, Jesika Br; Ginting, Johannes Bastira; Dameria
Jurnal Keperawatan Priority Vol. 6 No. 2 (2023)
Publisher : Universitas Prima Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34012/jukep.v6i2.3902

Abstract

Indonesia is one of the countries that has created a social security program to improve public health under the Health Social Security Organizing Agency (BPJS). The hospital is part of a health care system that broadly provides health services, including medical services, medical support, medical rehabilitation, and care services through emergency, outpatient, and inpatient units. This study aims to determine and analyze the relationship between service quality factors and patient satisfaction. This quantitative research method uses a descriptive approach (cross-sectional survey) and associative analysis conducted at Royal Prima Medan Hospital in March 2022. The population is all inpatients of BPJS Health users, sampling using non-probability, accidental sampling type-univariate, bivariate (Chi-Square) data analysis with a significance level of 0.05. The results showed that the variables Tangibles (p-value=0.001), Reliability (p-value=0.004), Responsiveness (p-value = 0.007), Assurance (p-value = 0.000), Empathy (p-value = 0.003), had a significant relationship with patient satisfaction with a p-value ≤ 0.05. Conclusion Based on the results of research and discussion, it can be concluded that service quality (dimensions of tangibles, reliability, responsiveness, assurance, empathy) is related to the satisfaction of inpatients using BPJS Health at Royal Prima Medan Hospital.
HUBUNGAN KUALITAS PELAYANAN TERHADAP TINGKAT KEPUASAN PASIEN RAWAT INAP BPJS KESEHATAN Tobing, Indridani Rogate; Ginting, Jesika Br; Ginting, Johannes Bastira; Dameria, Dameria
Jurnal Keperawatan Priority Vol. 6 No. 2 (2023)
Publisher : Universitas Prima Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34012/jukep.v6i2.3902

Abstract

Indonesia is one of the countries that has created a social security program to improve public health under the Health Social Security Organizing Agency (BPJS). The hospital is part of a health care system that broadly provides health services, including medical services, medical support, medical rehabilitation, and care services through emergency, outpatient, and inpatient units. This study aims to determine and analyze the relationship between service quality factors and patient satisfaction. This quantitative research method uses a descriptive approach (cross-sectional survey) and associative analysis conducted at Royal Prima Medan Hospital in March 2022. The population is all inpatients of BPJS Health users, sampling using non-probability, accidental sampling type-univariate, bivariate (Chi-Square) data analysis with a significance level of 0.05. The results showed that the variables Tangibles (p-value=0.001), Reliability (p-value=0.004), Responsiveness (p-value = 0.007), Assurance (p-value = 0.000), Empathy (p-value = 0.003), had a significant relationship with patient satisfaction with a p-value ≤ 0.05. Conclusion Based on the results of research and discussion, it can be concluded that service quality (dimensions of tangibles, reliability, responsiveness, assurance, empathy) is related to the satisfaction of inpatients using BPJS Health at Royal Prima Medan Hospital.
Effect of Cold Plasma Treatment on Total Dissolved Solids (TDS) Concentration and Functional Groups in Turmeric (Curcuma longa) Powder in Water shoodiqin, dian mart; Robiandi, Fadli; Ginting, Jesika Br; Fadilla, Angelika Putri
JST (Jurnal Sains Terapan) Vol 11, No 1 (2025)
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat, Politeknik Negeri Balikpapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32487/jst.v11i1.2682

Abstract

Cold plasma technology has garnered increasing interest in food and agricultural applications due to its ability to induce surface modifications in organic materials without the use of high temperatures. While its antimicrobial properties are well-documented, recent studies have highlighted its potential in altering the physicochemical characteristics of biopolymers, particularly through modification of surface functional groups. These modifications can influence material behavior in aqueous environments, including solubility and dispersion properties. Turmeric (Curcuma longa), widely used for its bioactive compounds, often faces limitations in its application due to poor solubility in water. Enhancing its solubility could increase its bioavailability and broaden its use in food and pharmaceutical products. This study investigates the effect of cold plasma treatment on turmeric powder, particularly its impact on the concentration of total dissolved solids (TDS) and the modification of functional groups that contribute to solubility. By exposing dried turmeric powder to cold plasma, this work aims to assess its potential to improve the aqueous dissolution of turmeric through structural and chemical surface changes, as characterized by Fourier-transform infrared spectroscopy (FTIR). The results indicate an increase in polar groups such as O–H, N–H, and C–O, and a reduction in non-polar groups such as aliphatic C–H. These modifications suggest enhanced hydrophilicity and solubility of the plasma-treated turmeric powder compared to the untreated sample. Overall, this study demonstrates that cold plasma treatment can serve as an effective technique to improve the solubility characteristics of turmeric, potentially expanding its applications in food, and pharmaceutical
Co-Authors Dameria DAMERIA DAMERIA Fadilla, Angelika Putri Fadli Robiandi Johannes Bastira Ginting shoodiqin, dian mart Tobing, Indridani Rogate