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All Journal Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Jurnal Ilmiah Wahana Bhakti Praja INFOKUM JUDICIOUS: Journal of Management Jurnal Registratie
Gatiningsih, Gatiningsih
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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STRATEGIES OF THE DEPARTMENT OF POPULATION AND CIVIL REGISTRATION IN RECORDING MARRIAGE CERTIFICATES FOR THE CHINESE-INDONESIAN COMMUNITY IN SINGKAWANG, WEST KALIMANTAN PROVINCE Febriyanti, Femmy; Gatiningsih, Gatiningsih; Ramadhan, Fazri; Alamsyah, Fitrah
Registratie Vol 6 No 2 (2024): Registratie
Publisher : Program Studi Studi Kependudukan dan Pencatatan Sipil

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jurnalregistratie.v6i2.4816

Abstract

Singkawang is a city home to a majority Chinese-Indonesian population with diverse cultural practices, one of which is the tradition of photo marriage (kawin foto). Within the Chinese-Indonesian community, this practice is often considered sufficient without formally registering the marriage with the Department of Population and Civil Registration. Consequently, the ownership rate of marriage certificates among the Chinese-Indonesian community in Singkawang remains low. This study aims to explore the strategies employed by the Department of Population and Civil Registration to address the low rate of marriage certificate ownership, focusing on the cultural practices and traditions of the Chinese-Indonesian community as objects of the study. The study employs a descriptive qualitative method with an inductive approach. Data were collected through observation, interviews, and documentation. The data analysis technique utilized is the ASOCA framework, which includes Ability, Strength, Opportunity, Culture, and Agility. The findings of this study indicate that 1) the Department of Population and Civil Registration has implemented strategies to encourage marriage registration, which include socialization among the Chinese-Indonesian community regarding marriage registration, building collaborations among institutions as well as vihara (Buddhist temples) or klenteng (Chinese temples), improving public services, providing foreign language training for staff, and offering mobile or on-the-spot services. 2) The challenges identified include: limited public knowledge about marriage registration, the absence of formalized written agreements, the inability of some vihara and klenteng to issue marriage blessing certificates, a shortage of civil servants (ASN) in the Department of Population and Civil Registration, the inactive status of the Dukcapil Online system, and insufficient foreign language skills among staff members. 3) To address these challenges, the Department of Population and Civil Registration has conducted socialization to the community and submitted requests for additional civil servants. Keywords: Marriage Certificate, ASOCA, Photo Marriage, Chinese-Indonesian Community, Registration, Strategy.
Empowerment Of Sweet Potato Farmers In Cilembu Village, Pamulihan District, Sumedang Regency, West Java Province Richal Johry Salenda; Fernandes Simangunsong; Gatiningsih, Gatiningsih
INFOKUM Vol. 13 No. 01 (2025): Infokum
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58471/infokum.v13i01.2768

Abstract

The government is required to play an active role in encouraging the implementation of Community Empowerment so that the powerlessness can finally be empowered, especially for farmers and sweet potato farmer groups in Cilembu Village, Pamulihan District, where the goal is for independence to be realized for farmers in making a living. The purpose of this study was to determine and analyze the supporting and inhibiting factors of Sweet Potato Farmer Community Empowerment in Cilembu Village, as well as to determine and analyze efforts to overcome the inhibiting factors of Sweet Potato Farmer Community Empowerment in Cilembu Village, Pamulihan District, Sumedang Regency, West Java Province. The method used is a qualitative approach with data collection techniques, namely interviews, observation and documentation. The data analysis technique in this study with several stages, namely data reduction, data presentation, and conclusions. Based on the results of field research, it can be seen that community empowerment for sweet potato farmer groups in Cilembu Village has not been maximized, due to various things that researchers have found in the field, namely: Minimal and lack of agricultural extension human resources, lack of implementation of routine agricultural Technical Guidance from upstream to downstream, especially understanding in reading climate and weather that always changes every season and farmers' understanding of the market, land problems and water limitations in farming Sweet Potatoes in Cilembu Village, there are no regulations governing the characteristics of Cilembu sweet potatoes and standardization of prices in the market, the role of Corporate institutions and Asaguci has not been maximized, lack of farmer regeneration for Cilembu sweet potato commodities. limited agricultural infrastructure, and the need for the role of technology and research in the field of Cilembu sweet potato agriculture in a sustainable and sustainable manner.
Revisiting E-Government Services in the Provincial Government of DKI Jakarta: A Case Study on the Management of Public Complaints Bewinda, Riezka Novia; Prabowo, Hadi; Indrayani, Etin; Gatiningsih, Gatiningsih
Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Vol. 9 No. 2 (2024): December 2024 - Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia
Publisher : Ikatan Sarjana Komunikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/jkiski.v9i2.1123

Abstract

The government is increasingly using e-government to increase the efficiency of public services. This involves giving the community access to conveniently accessible electronic-based complaint communication methods. Thirteen electronic and non-electronic public complaint channels are available through the Provincial Government of the Special Region of Jakarta. The research objective is to delineate how the Jakarta Special Region Provincial Government has employed electronic-based channels for public complaint communication and to pinpoint the constituent elements involved in this approach. In-depth stakeholder interviews and Focus Group Discussions (FGDs) are two qualitative methodologies used in this research analysis to identify themes from the NVIVO coding data. The study's findings demonstrate that electronic-based public complaint communication channels improve accessibility, transparency, and response time for complaints. In addition, this circumstance facilitates the public's ability to express their goals and enables the government to pinpoint issues more precisely and swiftly. This demonstrates how crucial technology plays in fostering efficient and successful government communication.
Implementasi Kebijakan Pemberdayaan Usaha Kecil Menengah di Dinas Koperasi dan UKM Provinsi Banten Nurjanah, Siti; Achmad, Mansyur; Gatiningsih, Gatiningsih
JUDICIOUS Vol 6 No 1 (2025): Judicious
Publisher : Neolectura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37010/jdc.v6i1.2020

Abstract

The high percentage of poor people in Banten Province, the decreasing number of small and medium businesses in Banten Province during Covid 19, the decreasing income for small and medium businesses in Banten Province. The digital literacy of SMEs is still low due to technology. This research aims to analyze the implementation of small and medium enterprises (SMEs) empowerment policies at the Banten Province Cooperatives and SMEs Service. The method used in this research is descriptive qualitative using a two- dimensional analysis tool proposed by Marilee S. Grindle, namely Content of Policy and Context of Policy, data collection through interviews, observation and documentation. This research focuses on how the policy is implemented and the factors that influence its success. The research results show that the implementation of SMEs empowerment policies in Banten Province experiences various challenges, including limited resources, lack of coordination between institutions, and low community participation. However, there have been significant efforts by local governments to increase access to capital and training for SMEs. This research also identifies the importance of support from various parties, including the community and the private sector, in achieving the goal of economic empowerment. The conclusions of this research emphasize the need for a more integrated and collaborative strategy in implementing SME empowerment policies, as well as the need for regular evaluation to ensure the effectiveness of the programs being implemented. It is hoped that this research can contribute to the development of better policies in empowering SMEs in Indonesia.
ANALYSIS OF DIGITAL POPULATION IDENTITY SERVICES IN BANDUNG CITY Gatiningsih, Gatiningsih; Prihandono, Aris; Kurniasih, Dewi; Rum Giyarsih, Sri
Jurnal Ilmiah Wahana Bhakti Praja Vol 15 No 2 (2025)
Publisher : Lembaga Riset dan Pengkajian Strategi Pemerintahan IPDN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jiwbp.v15i2.5953

Abstract

The Digital Population Identity (DPI) activation program aims to enhance efficiency and ease of access to public service data. Bandung City, as one of the municipalities implementing the DPI program, possesses relatively advanced digital infrastructure; however, the DPI activation rate remains low at 3.8%, far below the national target of 30%. This study aims to examine the implementation of DPI services, identify supporting and inhibiting factors affecting DPI achievement, and formulate strategies for improvement. The research adopts a descriptive qualitative approach, with data collected through in-depth interviews, observation, and document analysis. Research informants include heads of local government agencies, service implementation officers, and members of the public as service users. Data analysis was conducted through data reduction, data display, and conclusion drawing. The analytical framework is based on Zeithaml’s public service quality theory, which comprises five dimensions: Tangibles, Reliability, Responsiveness, Assurance, and Empathy. The findings indicate that the Tangibles dimension, particularly application availability and supporting facilities, is generally adequate. However, significant constraints are identified in the Reliability dimension due to central network disruptions and limitations of users’ devices. The Responsiveness dimension, implemented through proactive outreach strategies (“jemput bola”) and mobile services (“Mepeling”), has proven to be a key success factor in areas with the highest activation rates, such as Astana Anyar District (7.8%). Spatial data visualization analysis confirms disparities in activation achievement across districts, influenced by variations in digital literacy levels and public trust in data security (Assurance). The recommended strategies for improvement include strengthening the reliability of technical systems and optimizing proactive, area-based services to accelerate progress toward the national DPI activation target. Keywords: Activation achievement, service quality, responsiveness, digital literacy, data security, system reliability, proactive services.
PEMBANGUNAN INFRASTRUKTUR DASAR BERKELANJUTAN DI KAWASAN PERBATASAN SEKITAR POS LINTAS BATAS NEGARA (PLBN) MOTAAIN, KABUPATE BELU, PROVINSI NUSA TENGGARA TIMUR Santoso, Eko Budi; Gatiningsih, Gatiningsih; Widya Putra, Dimas; Nursa’diyyah RSP, Kholifah; Hidayat, Enjang
Jurnal Ilmiah Wahana Bhakti Praja Vol 15 No 2 (2025)
Publisher : Lembaga Riset dan Pengkajian Strategi Pemerintahan IPDN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jiwbp.v15i2.6003

Abstract

The development of border areas in the previous era was still based on the paradigm as backward that relatively under developed and isolated zone. However, since 2014 the paradigm has changed to be front yard, which was then followed by the development of many border areas, especially those with cross-border post (PLBN). One of them is the Motaain PLBN in Belu Regency, East Nusa Tenggara Province. This study aims to describe and assess the development of basic infrastructure to meet the basic needs of residents in the area around the Motaain PLBN. The method used was descriptive-evaluative qualitative research. Data collection techniques include interviews, observation, and documentation. Interviews were conducted with the Belu Regency government, the Motaain PLBN management, environmental officials, community leaders and ordinary people. The analysis technique used was narrative displays assisted by various maps (cartographs) and tables to describe the factual conditions that occur, and with the help of standards for assessing the condition of its fulfillment. The basic infrastructure in question includes social infrastructure and physical infrastructure. The research results show that social infrastructure has been well developed, but basic physical infrastructure, particularly clean water, sanitation, and drainage, is not yet adequately provided, so that overall the provision of basic infrastructure supporting sustainable living is considered inadequate. Several intergovernmental and sectoral collaborations are recommended, especially in the provision of basic physical infrastructure for clean water, which affects the fulfillment of sanitation needs of communities in border areas.
Co-Authors Achmad, Mansyur Alamsyah, Fitrah Aris Prihandono, Aris Bewinda, Riezka Novia Dewi Kurniasih Eko Budi Santoso Etin Indrayani Febriyanti, Femmy Fernandes Simangunsong Hidayat, Enjang Nursa’diyyah RSP, Kholifah Prabowo, Hadi Ramadhan, Fazri Richal Johry Salenda Siti Nurjanah Sri Rum Giyarsih Widya Putra, Dimas