Garuda - Garba Rujukan Digital

From Cash to Central Bank Digital Currency: Can Gen Z Adopt It? Khoirunnisa, Annes Nisrina; Azka, Moh Shadam Taqiyyuddin; Shofiatin, Nanik
East Java Economic Journal Vol. 8 No. 1 (2024)
Publisher : Kantor Perwakilan Bank Indonesia Provinsi Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53572/ejavec.v8i1.122

This study aims to examine the intention of youth in Indonesia to adopt Central Bank Digital Currency (CBDC). A sample of 285 respondents was analyzed using SEM-PLS and in-depth interviews. The results of the study found that involvement facilitation, institutional trust, and technology trust had a significant effect on youth's intention to use CBDC. These findings emphasize the importance of building trust in technology and institutions, as well as increasing public confidence in the ability of central banks to launch and regulate CBDC systems. Empirical evidence also shows that facilitation and literacy provided by the authorities need to be a significant focus in addressing potential barriers to technology use among the public. Furthermore, there are maximum literacy facilities and consultation given can increase public confidence in CBDC provider authorities to continue to develop technology to the fullest.

Relationship between Customer Experience and Digital Islamic-Only Banks: A Serial Mediation of Brand Trust and Brand Equity Febriyanto, Ahmad; Taqiyyudin, Moh Shadam; Khoirunnisa, Annes Nisrina
El Barka: Journal of Islamic Economics and Business Vol. 6 No. 2 (2023)
Publisher : IAIN Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21154/elbarka.v6i2.7097

The main objective of this study is to investigate the construction of customer experience, trust, and brand equity in the relationships between Islamic Digital-Only Banks. This model aims to provide a solution to the problems faced by Islamic banking. The study utilized a sample of 262 respondents, who were given an online questionnaire for data collection. The research sample was selected using a convenience sampling approach and specifically focused on consumers of Islamic Digital-Only Banks in Central Java and the Special Region of Yogyakarta. The collected data were analyzed using the partial least squares structural equation modelling (SEM-PLS) method. The findings indicate that the process of creating trust in Islamic Digital-Only Banks brands through the provided customer experience acts as a precursor to enhancing brand equity. Consequently, this can contribute to fostering customer loyalty. Therefore, it is of utmost importance for Islamic Digital-Only Banks in Indonesia to prioritize delivering exceptional customer experiences. Key features such as simplicity in various processes and the company's promptness in resolving customer issues can serve as critical factors in building customer loyalty.

DOES ISLAMIC SOCIAL CAPITAL ENHANCE SMEs SUSTAINABLE PERFORMANCE? Yusfiarto, Rizaldi; Pambekti, Galuh Tri; Setiawan, Ananda; Khoirunnisa, Annes Nisrina; Nugraha, Septy Setia
Journal of Islamic Monetary Economics and Finance Vol 8 No 1 (2022)
Publisher : Bank Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21098/jimf.v8i1.1398

The study examines the roles of Islamic social capital and firm innovativeness in maintaining sustainable performance of SMEs in Indonesia. Compiling data from 186 respondents and using the partial least squares structural equation modeling approach (SEM-PLS), the study documents the importance of Islamic social capital for many aspects of businesses. The Islamic social capital not only supports business activities but also strengthens business networks, which in turn boosting firms’ innovation its performance. Acknowledgment The authors would like to thank Bank Indonesia.

DOES ISLAMIC SOCIAL CAPITAL ENHANCE SMEs SUSTAINABLE PERFORMANCE? Yusfiarto, Rizaldi; Pambekti, Galuh Tri; Setiawan, Ananda; Khoirunnisa, Annes Nisrina; Nugraha, Septy Setia
Journal of Islamic Monetary Economics and Finance Vol. 8 No. 1 (2022)
Publisher : Bank Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21098/jimf.v8i1.1398

The study examines the roles of Islamic social capital and firm innovativeness in maintaining sustainable performance of SMEs in Indonesia. Compiling data from 186 respondents and using the partial least squares structural equation modeling approach (SEM-PLS), the study documents the importance of Islamic social capital for many aspects of businesses. The Islamic social capital not only supports business activities but also strengthens business networks, which in turn boosting firms’ innovation its performance. Acknowledgment The authors would like to thank Bank Indonesia.

Relationship between Customer Experience and Digital Islamic-Only Banks: A Serial Mediation of Brand Trust and Brand Equity Febriyanto, Ahmad; Taqiyyudin, Moh Shadam; Khoirunnisa, Annes Nisrina
El-Barka Journal of Islamic Economics and Business Vol. 6 No. 2 (2023)
Publisher : El-Barka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21154/elbarka.v6i2.7097

The main objective of this study is to investigate the construction of customer experience, trust, and brand equity in the relationships between Islamic Digital-Only Banks. This model aims to provide a solution to the problems faced by Islamic banking. The study utilized a sample of 262 respondents, who were given an online questionnaire for data collection. The research sample was selected using a convenience sampling approach and specifically focused on consumers of Islamic Digital-Only Banks in Central Java and the Special Region of Yogyakarta. The collected data were analyzed using the partial least squares structural equation modelling (SEM-PLS) method. The findings indicate that the process of creating trust in Islamic Digital-Only Banks brands through the provided customer experience acts as a precursor to enhancing brand equity. Consequently, this can contribute to fostering customer loyalty. Therefore, it is of utmost importance for Islamic Digital-Only Banks in Indonesia to prioritize delivering exceptional customer experiences. Key features such as simplicity in various processes and the company's promptness in resolving customer issues can serve as critical factors in building customer loyalty.

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