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All Journal Ekomaks : Jurnal Ilmu Ekonomi, Manajemen, dan Akuntansi Master Manajemen
Anisa Dwi Anggraini
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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DAMPAK PEMBERLAKUKAN PEMBATASAN KEGIATAN MASYARAKAT (PPKM) LEVEL 4 TERHADAP PEDAGANG KAKI LIMA DI SUKOHARJO Sarah Fadila Sarah; Anisa Dwi Anggraini; An’nissa Ita Yulianti; Denofata Swastikasari; Lulu Fitriana Laela; Windi Shilvia Puspitasari; Aris Prio Agus Santoso; Bangun Prajadi Cipto Utomo
JURNAL EKOMAKS Jurnal Ilmu Ekonomi Manajemen dan Akuntansi Vol. 11 No. 1 (2022): Jurnal EKOMAKS
Publisher : Universitas Merdeka Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33319/jeko.v11i1.106

Abstract

Abstract During the Covid 19 pandemic in Indonesia, it has weakened various sectors of life in society, including the economic sector. Various policy efforts have been carried out by the government to deal with the covid 19 virus outbreak, one of which is the government implementing PPKM level 4. People in the lower middle class such as street vendors really feel the impact that occurred because of this policy most of the street vendors experienced a drastic decrease in turnover due to the PPKM period with strict rules so that community activities were very limited and made traders hampered in the trading process. The formulation of the problem used in this study is to determine the impact caused during the Enforcement of Community Activity Restrictions (PPKM) level 4 in Sukoharjo. One of the objectives of this study was to determine the impact of level 4 Community Activity Restrictions (PPKM) on street vendors, especially in the Sukoharjo area. The method used in this study uses a case study approach with data collection sourced from primary data. The data obtained were  analyzed qualitatively. Sources of data in this study are the results of questionnaires to the public and the results of interviews from Mr. Suraji as a basic necessities trader, Mrs. Wiji as a kebab seller, and Mr. Afthon as a Labmilk trader in Gentan. The results showed that PPKM level 4 had an impact including: (1) a very significant decrease in turnover; (2) consumers are starting to switch to online shopping instead of offline shopping: (3) unequal government assistance to merchants I.
Analisis Hubungan Kualitas Pelayanan dan Fasilitas dengan Kepuasan Pasien di Puskesmas Selogiri Kabupaten Wonogiri Anisa Dwi Anggraini; Indra Hastuti; Adam Sasando
Master Manajemen Vol. 3 No. 3 (2025): Master Manajemen
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/masman.v3i3.979

Abstract

Community Health Centers (Puskesmas) serve as primary healthcare facilities with a strategic role in delivering quality services and adequate infrastructure to the public. However, patient complaints are still frequently found, particularly concerning suboptimal service aspects such as unprofessional staff attitudes and uncomfortable waiting areas. This study aims to examine the relationship between service quality and facilities on patient satisfaction at Puskesmas Selogiri, Wonogiri Regency. The research employed a quantitative associative method with a survey approach. A total of 100 respondents were selected using purposive sampling. Data were collected through questionnaires and analyzed using the Spearman Rank test due to the non-normal distribution of the data. The findings revealed a very strong and positive correlation between service quality and patient satisfaction, with a correlation coefficient of 0.906. Similarly, facilities also showed a strong and significant relationship with patient satisfaction, with a correlation coefficient of 0.850. These results imply the importance of improving service interaction quality and providing comfortable facilities to enhance positive patient experiences and strengthen public trust in the services delivered by Puskesmas.
Co-Authors Adam Sasando An’nissa Ita Yulianti Aris Prio Agus Santoso Bangun Prajadi Cipto Utomo Denofata Swastikasari Indra Hastuti Lulu Fitriana Laela Sarah Fadila Sarah Windi Shilvia Puspitasari