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All Journal WIDYA DUTA Media Wisata PARIWISATA BUDAYA: JURNAL ILMIAH AGAMA DAN BUDAYA Sevanam: Jurnal Pengabdian Masyarakat RIDE
I Ketut Arta Widana
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Religion Arts Humanities Economics, Econometrics & Finance Education Environmental Science Social Sciences Transportation Other

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STRATEGI PENINGKATAN KUALITAS JASA WISATA PENDAKIAN GUNUNG BATUR Arta Widana, I Ketut
WIDYA DUTA No 1 (2012): Vidya Duta
Publisher : WIDYA DUTA

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Abstract

The gap between tourists´ expectation and perceived service has made some service failure on the Mount Batur trekking attraction. Based on that reason, research on the strategy to improve quality service is very interesting to conduct. Three research problems are proposed: (1) How is the quality standards of the Mount Batur trekking attraction?, (2) How is the tourists´ satisfaction against the service perceived?, (3) What strategy is built for service improvement?. This research is to find the quality standards built, to know the satisfaction level of the tourists, and the strategy built by service provider and other stakeholders to improve service quality. The combination of qualitative and quantitative approaches known as mixed-method is used to analyze the problems.            The result found that there are 30 indicators composing the quality standards. In general, based on ServQual analysis of 150 questionnaires shared, the perceived performance score was over than the expected service meaning that it produced customers´ satisfaction. Service failure was found specifically in 7 out of 30 indicators. Roles of all key actors related to the sustainability of the attraction and the physical environment of Mount Batur need to be improved. Some strategies were proposed including environmental strategy, cultural strategy, community involvement strategy, and integrated marketing communication strategy.  Key words: Strategy, Service quality, Mount Batur trekking attraction.
Tugas Pramuwisata dalam Meeting Service Arta Widana, I Ketut
PARIWISATA BUDAYA: JURNAL ILMIAH AGAMA DAN BUDAYA Vol 2, No 1 (2017)
Publisher : Institut Hindu Dharma Negeri Denpasar

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Abstract

Tourists guide, for common people,  is mainly  known as a person who escort tourists to tourist objects. Only a few people, specially those who works for travel industries, know that a tourist guide has several jobs to do, from picking up clients at the airport, transfering to different hotels, escorting back to the departure terminal, and also conducting meeting service that include solving problems and selling optional tours. Meeting service plays important role in increasing economic benefit both for the travel agent and also for the tourists guide as a representative. It also helps the customers in  achieving customers’ satisfaction through problem solving, hotel and resort presentation and tour organizaton. This article gives technical knowledge to improve skill as a representative of the company and suficient understanding of the job description as a tourists guide during the meeting service after the clients’ arrival.
Peran Stakeholder dalam Komodifikasi Tradisi Perkawinan Hindu pada Paket Wisata Weeding di Kawasan Wisata Arta Widana, I Ketut
PARIWISATA BUDAYA: JURNAL ILMIAH AGAMA DAN BUDAYA Vol 2, No 2 (2017)
Publisher : Institut Hindu Dharma Negeri Denpasar

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Abstract

The development of cultural tourism has made any cultural products, profane and sacred, become comodity. The process of commotitisation is due to the need of many stakeholders in achieving the goal. The stakeholders playing important roles in the process of commoditisation according to the concept of “key actors” in tourism are government, local people, the tourists, media, industry, and the non-government organization. The commoditisation of traditional Hindu wedding in Ubud Tourism Resort (kawasan Wisata Ubud) is enabled by the meet of tourists motivation as the consummers and the other stakeholders as the supplier. The irrational motivation of the tourists to experience the autenticity with high buying power has made the tourism system in the hosts’ side fulfil the tourists expectation for the sake of material achievement. Government has made restriction in conducting the traditional wedding to the tourists that made the wedding organizer respect the local tradition and socialize the restriction through the promotion website they have. But commoditisation can not be avoided since the locals don’t mind to serve their tradition as a tourist product to purchase in the secular industry.
“Green Movement” di Ekowisata Subak Sembung Desa Peguyangan, Kecamatan Denpasar Utara Kota Denpasar Indra Pranata Darma, I Gusti Ketut; I Ketut Arta Widana; Ni Made Rai Kristina; I Nengah Alit Nuriawan; I Putu Suyasa Ariputra; Ida Anuraga Nirmalayani; Md Yudyantara Risadi
Sevanam: Jurnal Pengabdian Masyarakat Vol 2 No 2 (2023) : September
Publisher : Universitas Hindu Negeri I Gusti Bagus Sugriwa Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25078/sevanam.v2i2.3023

Abstract

This community service activity analyzes the role of the green movement in the context of Subak Sembung Peguyangan ecotourism in North Denpasar District, Denpasar City. Ecotourism has become a major focus in sustainable development in this area, with Subak Sembung Peguyangan as one of the main objectives. This research aims to understand how the green movement contributes to the development of ecotourism in the region. The research method used is a combination of field research and literature analysis. Primary data was collected through interviews with relevant stakeholders, such as tourism managers, Subak farmers, and environmental activists. Secondary data was obtained from literature related to ecotourism, environmental management, and the green movement. The results of the study show that the green movement has a significant role in the development of Subak Sembung Peguyangan ecotourism. Activities such as waste management, nature conservation, environmental education, and community participation are key in increasing awareness of the importance of environmental sustainability and local culture. In addition, the green movement also contributes to creating new economic opportunities through the establishment of sustainable businesses that involve local communities. Collaboration between the green movement and ecotourism has a positive impact on preserving the environment and culture of Subak Sembung Peguyangan. In the long term, this sustainability effort is expected to ensure that ecotourism adheres to strong sustainability principles while providing economic and social benefits to local communities
Potential of TPS 3R as Part of The Development of Taro Tourist Village, Tegallalang District, Gianyar District I Gusti Ketut Indra Pranata Darma; I Ketut Arta Widana; I Putu Suyasa Ariputra
Media Wisata Vol. 21 No. 2 (2023): Media Wisata
Publisher : Sekolah Tinggi Pariwisata AMPTA Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36276/mws.v21i2.543

Abstract

The shift in the tourism industry from mass tourism to alternative tourism has led to various interesting developments. One of these developments is related to the existence of tourist villages as a form of alternative tourism. Tourist trends have also changed with their interest in the existence of local communities in presenting their various original attractions. Local communities offer a variety of new experiences in a tourist village to tourists with various purposes. One of the villages that offers local community involvement is Taro Village, Tegallalang Subdistrict, Gianyar Regency with TPS (Temporary Disposal Site) 3R (Reduce-Reuse-Recycle) which is one of the components of tourism village development. This research uses descriptive qualitative methods. In-depth interviews were conducted with the managers of Bumdes and TPS 3R, the local community which is adjacent to the TPS residents during the researcher's observation. The results of this study indicate that in destination development, the availability of packages (Available Package) is one component that still needs to be developed in both tourist villages. TPS 3R has involved the Community as an important part of the development of taro tourism village.  The role of the Bumdes unit is an integrated and important part of the basic requirements for the development of tourism. The impact that arises because of the TPS 3R can be seen in the socio-economic side that mobilizes both directly and indirectly the unit and the community around the TPS. Socio-cultural and environmental impacts that arise such as the transfer of experience to visitors in educating waste sorting to the importance of caring for the environment with the existence of TPS 3R.
MANAGEMENT OF PANGLUKATAN BEJI SELATI AS A SPIRITUAL TOURISM ATTRACTION IN BUNUTIN TRADITIONAL VILLAGE, BANGLI DISTRICT I Komang Wartamana; I Ketut Arta Widana; I Nengah Alit Nuriawan; Ida Ayu Tary Puspa; I Putu Suyasa Ariputra
Ride: Journal of Cultural Tourism and Religious Studies Vol. 3 No. 2 (2025): Vol 3 No 2
Publisher : UHN IGB Sugriwa Denpasar

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Abstract

Panglukatan Beji Selati is one of the spiritual tourism attractions located in Bunutin Traditional Village, Bangli District, Bangli Regency. This place is known as a melukat and metamba location that has spiritual value and traditional medicine through the use of red soil. Its existence offers tranquility and spiritual experience in a sacred natural atmosphere. However, the management of this tourist attraction is still not optimal in terms of facilities, promotion, and management participation. The purpose of this study was to determine the potential of Panglukatan Beji Selati and its management and implications as a spiritual tourism attraction. This study uses a qualitative descriptive analysis method with the theory of 6A tourism components, tourism management theory, and tourism impact theory. Data were obtained through observation, interviews, literature studies, and documentation. The results of the study indicate that Panglukatan Beji Selati has the potential as a spiritual tourism attraction that includes attractions, activities, accessibility, facilities, additional services, and tour packages. Management is carried out independently by the Banjar Adat Selati community, Bunutin Traditional Village, but has not been maximized due to limited human resources and inadequate facilities.
Co-Authors Darnita, I Komang I Gede Sutarya I Komang Wartamana I Nengah Alit Nuriawan I Putu Suyasa Ariputra I Wayan Wiwin Ida Anuraga Nirmalayani Ida Ayu Tary Puspa IDA AYU TARY PUSPA Indra Pranata Darma, I Gusti Ketut Kristina, Ni Made Rai Md Yudyantara Risadi Ni Luh Puttu Uttari Premananda Sumantara, I Made Junet