Saharjo, Sulistyo Joko
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STUDENTS' ENGLISH VOWEL PRONUNCIATION IN HANDLING PHONE CALLS Paramita Sari, Ni Luh Komang Julyanti; Saharjo, Sulistyo Joko; Prayogi, Putu Agus
Jurnal Manajemen Pelayanan Hotel Vol 6 No 2 (2022): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.060209

Abstract

Language is an important aspect of communication, and is a tool for expressing ourself, thoughts and ideas. Currently, people are required to master a foreign language, one of the most widely used languages is English. In mastering English, as well as learning languages in general, it has been divided into five skills, namely speaking, listening, writing, reading, and structure/ grammar. One of the skills discussed in this study is speaking (pronunciation of vowels) in the practice of handling telephone calls. In this study, data collection was collected by using the observation method and the data analyzed in this study were qualitative data. The data was obtained from 20 students of Triatma Mulya University who were taking English course in Post Intermediate Level. Then the data was processed using qualitative descriptive analysis techniques. During the learning process, students experience problems in pronouncing English. This can be seen in the pronunciation of vowel sounds that are not in accordance with the pronunciation standards in English especially vowel pronunciation such as /É”/ which becomes /a/, vowel /É’/ which becomes /o/, /i:/ which becomes /e/, and vowel /u:/ which becomes /o/. In addition to students' English pronunciation, during the learning process several obstacles were also found, such as barriers from linguistic factors, barriers to mastery of content components including topics, content structure, content quality, and content quantity. Keywords: speaking, pronunciation, vowel sounds.
TUTURAN LANGSUNG DAN TIDAK LANGSUNG MAHASISWA DALAM PRAKTEK MEMANDU WISATA Paramita Sari, Ni Luh Komang Julyanti; Saharjo, Sulistyo Joko; Prayogi, Putu Agus
Jurnal Manajemen Pelayanan Hotel Vol 5 No 2 (2021): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.050205

Abstract

Berwisata menjadi salah satu kebutuhan sekunder yang tidak bisa lepas dari kehidupan masyarakat pada umumnya, dan Bali menjadi salah satu tujuan wisata yang diminati masyarakat lokal dan global. Pemandu wisata merupakan salah satu pekerjaan yang bergerak dibibidang pariwisat a, seorang pemandu wisata dituntut untuk memiliki keahlian komunikasi yang baik. Salah satu untur penting dalam komunikasi adalah bahasa yang berperan penting sebagai sarana untuk menyampaikan informasi kepada orang lain. Penerapan tuturan yang baik menjadi dasar untuk memberikan informasi serta pelayanan dalam hal komunikasi. Dalam Penelitian ini penulis melibatkan 9 orang siswa jurusan Usaha Perjalanan Wisata sebagai sampel. Dimana peneliti berfokus kepada tuturan yang dituturkan serta faktor-faktor yang menjadi penghambat komunikasi selama praktek memandu wisata. Selama praktek siswa memakai beberapa tuturan seperti tuturan langsung literal deskriptif, langsung literal imperative, langsung literal introgatif, dan tuturan tidak langsung literal. Adapun beberapa faktor penghambat selama proses praktek memandu wisata adalah faktor kebahasaan, faktor kompenen isi serta lingkungan sekitar selama praktek memandu wisata. Kata Kunci: Tuturan, hambatan, komunikasi