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A Proposed Approach for Enhancing Human Resource Quality at PT Mandiri Sawit Bersama Hasibuan, Zerimah Afgani; Sugianto; Syarbaini, Ahmad Muhaisin B.
Jurnal Manajemen Bisnis Vol. 10 No. 2 (2023): September
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v10i2.620

Abstract

Enhancing the calibre of personnel within a firm holds significant importance as it not only impacts the overall level of work productivity, but also holds the potential to elevate the quality of performance within the organisation. The objective of quality improvement is to enhance the technical, theoretical, conceptual, and moral competencies of employees, so ensuring their ability to deliver exceptional information to both existing and potential clients. In order to effectively promote these products, it is imperative for staff to possess a comprehensive understanding of the consumer market's desires. The provision of high-quality service is intricately linked to the enhancement of human resources. The objective of this study is to provide a comprehensive description of the technique employed to enhance the quality of work among employees at PT. Mandiri Sawit Bersama. The quantity of samples obtained through the utilisation of the purposive sampling technique. This study employs qualitative descriptive approaches, employing qualitative descriptive analytic tools for data analysis. Based on the findings derived from the conducted research, it was determined that out of the three strategies aimed at enhancing the calibre of human resources inside the organisation, two of them exhibit a comparatively lesser impact on the overall quality of human resources in the company. This observation indicates that the strategy is not implemented in a direct manner, but rather its impact is confined to influencing the performance of employees in executing assigned duties.
Analysis of The Relationship Between Warranty and Returns on Consumer Loyalty at Car Dealership in the Application of Conditional Khiyar Manurung, Nabila Tasya Nurhafifah; Nasution, Juliana; Syarbaini, Ahmad Muhaisin B.
Jurnal Manajemen Bisnis Vol. 11 No. 1 (2024): March
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v11i1.736

Abstract

This research aims to analyze the relationship between the warranty policy and return policy implemented by the Medan Daihatsu Car Dealer and the level of consumer loyalty, especially in the application of the Conditional khiyar principle in business transactions. The research method used was a quantitative approach using a questionnaire as a data collection instrument, the number of samples used was 60 respondents. The data analysis technique uses multiple linear regression analysis and the hypothesis tests are the t test, F test and coefficient of determination which are processed with SPSS 25 Version software. The collected data will be analyzed using statistical techniques such as regression to assess the relationship between the variables studied. Apart from that, this research can also be a reference for further research in the field of marketing management and business law related to the implementation of  conditional khiyar in business transactions.
Analysis Of Raw Material Inventory Control Of Fresh Fruit Bunches (FFB) Of Palm Oil Using The Continuous Review System Method Siregar, Almi Rahmadani; Nawawi, Zuhrinal M.; Syarbaini, Ahmad Muhaisin B.
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 8, No 3. (2024): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i3..10804

Abstract

The purpose of this research is to analyze the management of Fresh Fruit Bunch (FFB) raw material reserves at PT. Austindo Nusantara Jaya Agri (ANJ) Binanga. This is done to alleviate concerns about the decline in Crude Palm Oil (CPO) production and the rising costs of raw materials caused by less than ideal sales. The system used in this analysis is the Continuous Review System. Continuous Review is a technique employed that applies a quantitative and descriptive approach through observation and interviews. The research findings indicate that inventory costs amount to Rp. 315,092,755, which means that the total inventory costs can be reduced, even though previous inventory costs were recorded at Rp. 290,453,600, which appears to be lower. However, due to the minimal stock shortages and the management of waiting times thanks to the contracts agreed upon with suppliers, the effectiveness of the Continuous Review System in that analysis has been proven. This research highlights the urgency for smooth production, which requires the provision of stock and the quality of the final product, as well as offering practical guidelines to maximize inventory management in the palm oil industry.
Opportunities and Barriers to Using the QRIS Payment System for the Development of Culinary MSMEs in Sibolga City Pratiwi, Putri Khairani; Yusrizal; Syarbaini, Ahmad Muhaisin B.
Jurnal Ad'ministrare: Jurnal Pemikirian Ilmiah dan Pendidikan Administrasi Perkantoran Volume 11, Issue 1, 2024
Publisher : Pendidikan Administrasi Perkantoran, Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71309/administrare.v11i1.3610

Abstract

There will be many changes in various sectors throughout the industrial revolution 4.0, whether prepared or not. The business world is one that will be affected by this development. With the development of this technology, people cannot avoid the ease of carrying out financial transactions. In the Sibolga City area, especially Sibolga Square, the use of QRIS is still very minimal because MSMEs still do not know more about the use of QRIS. The aim of this research is to find out what are the opportunities and obstacles to using the QRIS payment system for the development of MSMEs in Sibolga Square. This research uses descriptive qualitative methods. The data source used is primary data, namely information sourced from interviews with MSME actors in Sibolga Square, while secondary data is data obtained through searching various references that are related or already available and collected by other parties. Based on the results of research that has been carried out, it can be concluded that QRIS makes it easier for MSMEs and consumers to carry out transactions, by using QR technology the payment process is faster and more efficient, reduces cashier queue times and speeds up customer turnaround. Meanwhile, the inhibiting factors are that MSME players do not yet understand how the QRIS system is used, then there are problems with an unstable internet network in carrying out transactions, as well as a merchant discount rate (MDR) fee of 0.07% which is applied to traders.
'Amid: Islamic Integrative Approach as Survey Model Marliyah; Yafiz, Muhammad; Dharma, Budi; Syarbaini, Ahmad Muhaisin B.
Indonesian Journal of Islamic Literature and Muslim Society Vol. 7 No. 1 (2022): June 2022
Publisher : UIN Raden Mas Said Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22515/islimus.v7i1.5406

Abstract

Research and development require tools to approach and obtain an overview of the system, these tools include interviews, questionnaires, surveys, observations, and others. QS An-Nahl Verse 43 is a popular verse that is widely used to represent appropriate to ask, this terminology is closely related to what is known as a sample. However, in contrast to the sample, the meaning intended by the verse is beyond the scope of the sample, in this study, it is termed as 'Amid. In market research, such as research on how well educational products are produced by universities, the number of response rates affects the conclusions that are built, so the sampling approach does not correlate well. The research uses 'Amid, as an approach model that is able to increase the response rate and at the same time the best reference in questioning the assessment of higher education products that are the object of research. The study found that the 'Amid' model has more quality data than the commonly used survey approach with a better travel time. The next research is suggested to try the implementation of the 'Amid' model in market research for other products.  
The influence of religiosity, service, and premium rates on customer satisfaction through the sharia insurance decision as an intervening variable at Askrida Syariah Insurance Company Medan Branch Radianti, Ami; Rahmani, Nur Ahmadi Bi; Syarbaini, Ahmad Muhaisin B.
Journal of Islamic Economics Lariba Vol. 9 No. 1 (2023)
Publisher : Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/jielariba.vol9.iss1.art13

Abstract

IntroductionCustomer satisfaction is important aspect for an insurance company, including sharia, to succeed. For sharia insurance company many factors can lead to customer satisfaction including religiosity.ObjectivesThis research aims to analyze the influence of religiosity, service and premium rates on customer satisfaction with sharia insurance purchasing decisions as an intervening variable at the Askrida Syariah insurance company, Medan Branch. MethodThis research method is a path analysis method with a quantitative approach. The population in this study were customers who joined the Medan Branch of the Askrida Syariah Insurance Company. Samples were taken at random (random sampling) by distributing questionnaires to 100 respondents of Askrida Syariah insurance customers, Medan Branch, using the Slovin formula. The data collection method uses two approaches, namely the library approach and distributing questionnaires. The data analysis technique used in this approach is PLS with the SmartPLS program Version 3.2.8.ResultsThe research results show that religiosity and service have a positive and significant impact on customer satisfaction, while premium rates have a negative and insignificant impact. Religiosity and service have a negative and insignificant effect on customer satisfaction through sharia insurance decisions, while premium rates have a positive and significant effect. ImplicationsInsurance companies need to increase customer satisfaction, this can be done by building the concept of religiosity, especially sharia insurance, this is done to increase customer and prospective customer trust in the insurance program provided.Originality/NoveltyThis research contributes to the development of the sharia insurance business which prioritizes the dimensions of religiosity, service and premium rates.
Pengaruh Perbedaan Gender dan Inklusi Keuangan Terhadap Kapabilitas Pemasaran Asuransi Syariah Pada Organisasi NU Padangsidempuan Situmeang, Saidah Hayati; Imsar, Imsar; Syarbaini, Ahmad Muhaisin B.
Ganaya : Jurnal Ilmu Sosial dan Humaniora Vol 7 No 2 (2024)
Publisher : Jayapangus Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37329/ganaya.v7i2.3618

Abstract

This research aims to find out how the influence of gender differences and financial inclusion on sharia insurance marketing capabilities in the NU organization Padangsidempuan. Bannier & Schwarz research, which says that The role of gender differences can have implications for financial literacy and inclusion finance. The type of research used is quantitative research with methods multiple linear regression. The data analysis technique used in this research is purposive sampling technique with hypothesis testing used includes the T test, F test, and coefficient of determination. The sample in this research is the large organization NU in the last 5 years (2018-2022). The results of this research show that gender differences have no effect on insurance marketing capabilities sharia. Meanwhile, the financial inclusion variable has a significant effect on sharia insurance marketing capabilities. Simultaneously variable differences gender and financial inclusion have a significant effect on marketing capability sharia insurance. This research has an Adjusted R Square value of 0.748 or 74.8%. This shows that the dependent variable or marketing capability Sharia insurance can be explained by dependent variables or gender differences and financial inclusion with a score of 74.8. While the remaining 26.2% influenced by other variables. Money was not examined in this study.