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Journal : ComTech: Computer, Mathematics and Engineering Applications

Pengaruh Juri, Prestasi Sebelumnya dan Tingkat Institusi Terhadap Penilaian dalam Lomba Web-Site Lingkup Kementrian Pertanian Edi Abdurachman
ComTech: Computer, Mathematics and Engineering Applications Vol. 1 No. 2 (2010): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v1i2.2694

Abstract

In promoting the use of Information and Communication Technology (ICT) in order to improve efficiency and effectiveness of government service institutions, the Government of Indonesia issued Presidential Instruction No. 3 of 2003 on e-Government. The directive requested that all government institutions in Indonesia should take advantage of ICT to improve public services. In line with this, the Ministry of Agriculture has launched several efforts to support the implementation of Presidential Instruction. One of these efforts is the implementation of the Web Site Competition between Work units under the Ministry. The contest has been held since 2004. The participants were grouped into three categories: 1. Directorate General / Agency 2. Provincial Agricultural Office 3. District Agriculture Office. To carry out the website competition, the Ministry of Agriculture has appointed a five person jury. To evaluate whether there are significant differences between the judges in scoring on the website which was considered and the factors that may affect the assessment, some analysis has been done. The variables included in the analysis was judge scores, level of institution, previous achievements in the competition, the location of both institutions in Java and outside Java. The statistical methods used in the analysis are Multiple Linear Regression and Variance Analysis. The analysis uses data from the Ministry of Agriculture Web Site Competition 2008-2010. 
Pengaruh Sistem Informasi Manajemen, Pelayanan, dan Kepemimpinan Terhadap Indeks Kepuasan Masyarakat di Kota Tangerang Farid Bintoro Aji; Edi Abdurachman
ComTech: Computer, Mathematics and Engineering Applications Vol. 2 No. 2 (2011): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v2i2.2858

Abstract

As a public service provider the government faces a lot of problems associated with the improvement of public service quality through excellent service performance and high quality service products. Leadership factor also plays an important role in service organizations to ensure the effectiveness of the organization. Based on earlier ideas, a research is conducted towards the trade business license service delivery by local government of Tangerang which focuses on aspects of information systems management, service performance, and leadership in relation to the level of community satisfaction. There are several methods of data collection and information, such as questionnaires, interviews, field observation and literature study. The data collected were analyzed using the method of regression analysis, correlation analysis, and chi square test. The analysis showed that there is a significant relationship between the variables of the study. Therefore, it can be concluded that management information systems, service performance, and leadership has significant effects on the level of community satisfaction.