Articles
Effective Online Lecturing in Islamic Business School During a New Normal Era
Rosana Eri Puspita;
Saifudin Saifudin;
Imanda Firmantyas Pertiwi;
Puput Yanita Senja
JPBM (Jurnal Pendidikan Bisnis dan Manajemen) Vol 6, No 3: NOVEMBER 2020
Publisher : Universitas Negeri Malang
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The purpose of this study was to assess platform preservation in online learning based on subject type and skills to be achieved. A challenge in the new normal era that requires online learning, but internet access is still considered expensive to reach financially. The new in this research is a topic that examines online learning for Islamic business schools under the ministry of religion, which, of course, has different characteristics from other business schools in Indonesia. Research Methods is using a mixed-method. Descriptive statistics using 86 respondents were used to explore the right platform to improve competence. Qualitative methods are used to find out the reasons for the preference for platforms and explore the problems that exist in using learning platforms. The use of digital platforms as online learning media in Islamic business schools needs to pay attention to the conditions of the ability to access the internet and gadgets, interactions, features that help to learn, and human factors. Necessary to collaborate with several learning media according to the needs and learning objectives.
Customer's Decisions To Save In Sharia Banking Among Jakarta Millennial
Adelia Irmawanti;
Rosana Eri Puspita
Al-Amwal : Jurnal Ekonomi dan Perbankan Syari'ah Vol 13, No 1 (2021)
Publisher : IAIN Syekh Nurjati Cirebon
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DOI: 10.24235/amwal.v13i1.8239
This study aims to analyze what factors influence a customer's decision to save at a sharia bank, especially in the DKI Jakarta. The variables of knowledge, religiosity, and promotion. The intention-to-save is the mediating variables. This study uses a quantitative approach with primary data collected through a questionnaire with a purposive sampling technique. The number of samples used in the study was 400 respondents who were customers of all Islamic banks in Jakarta. Data analysis used the SPSS 20 application. The results showed that knowledge, religiosity and promotion had a positive and significant effect on the intention-to-save. The intention has a positive and significant effect on customer decisions. Knowledge, religiosity and promotion have a positive and significant effect on saving decisions. And the last, intention-to-save, can mediate knowledge, religiosity and promotion of saving decisions. Islamic banks must continue to improve each of the customer's determinants to improve Islamic banks' existence.
The adoption of technology in Islamic information literacy among young moslem
Rosana Eri Puspita;
Alfi Qonita Badi’ati
Islamic Communication Journal Vol 6, No 1 (2021)
Publisher : Fakultas Dakwah dan Komunikasi Universitas Islam Negeri Walisongo Semarang
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DOI: 10.21580/icj.2021.6.1.6742
The young generation is a digital native, which information easier to get with an Information system. So, it is important to measure information literacy among young Muslims about Islamic information. This study investigates the factors that influence the use of technology in searching for literature relating to Islam among the younger generation. The approach taken in this research is quantitative. Data is collected with the help of research instruments in the form of online questionnaires. The population in this study is the younger generation, who tend to be digital natives. The sample size in this study was 100. The testing tool in this study used SPSS, and a regression method was conducted to determine the effect of this research variable. The result shows that perceived usefulness has a significant impact on behavioral intention in Islamic information literacy. Besides, perceived ease of use also positively and significantly affects Islamic information literacy's behavioral intention. The study suggests there need to be some actions so that the younger generation can be smarter in using technology in Islamic information literacy. This study was more focused on examining acceptance for the young Moslem generation in developing countries. This study has an important role in developing TAM's scientific repertoire theory from information technology in Islamic information literacy.
The Intention Of Using Mobile Banking During Pandemic
Rahmatika Mahmudah;
Rosana Eri Puspita
Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Vol 6, No 2 (2021)
Publisher : Universitas Muhammadiyah Surabaya
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DOI: 10.30651/jms.v6i2.7121
The purpose of this study was to determine the effect of perceived usefulness, ease of use, trustworthiness, service quality, and word of mouth on the interest in using mobile banking as a case study of BRI Syariah KC Semarang customers. Data collection was obtained through primary data by distributing questionnaires. The number of respondents used is 60 customers. The data obtained from the respondents is then processed using statistical applications, namely SPSS 23. The data analysis method includes the research instrument test, classical assumption test, determination coefficient test (R2), F test, and T-test. The results show that the perceived usefulness partially has a positive and significant effect on the interest in using mobile banking. Ease of use partially has a positive and insignificant effect on the interest in using mobile banking. Trust partially has a negative and significant effect on the interest in using mobile banking. Service quality partially has a positive and significant effect on the interest in using mobile banking. Word Of Mouth partially has a negative and insignificant effect on interest in using mobile banking. Recommendations for the bank, namely that the bank can renew mobile banking services' facilities so that customers can easily accept the mobile banking service's usefulness and convenience. The bank must also improve security and service quality to maintain customer confidence in mobile banking. Increasing customer networks in mobile banking by doing word of mouth must also be maintained with good messages to reach the public as a recommendation to use mobile banking. The difference between this study and previous research is that this research was conducted during the Covid-19 pandemic. It is expected that the community's behaviour can increase interest in using mobile banking.
Factors Influencing on Job Preference among Shariah Banking Student
Rosana Eri Puspita
Muqtasid: Jurnal Ekonomi dan Perbankan Syariah Vol 10, No 1 (2019): MUQTASID: Jurnal Ekonomi dan Perbankan Syariah
Publisher : IAIN Salatiga
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DOI: 10.18326/muqtasid.v10i1.69-79
Abstract The aim of this study is to predict factors influencing in job preference among Shariah Banking Student at disruption era. There are two variables to predict the factors, knowledge about sharia banking career and attitude. This study used a quantitative approach and online survey as the data collection technique. The result showed that intention is influenced by attitude and knowledge. This research provided a suggestion for managers of Islamic banking programs to carry out two approaches to marketing it, namely the consumer approach and product approach. The consumer approach was carried out by transferring knowledge about broader job prospects in this era and conducting market sensing. While the product approach was done by compiling a curriculum that is always updated with the needs of markets that are moving rapidly in this era. This study is limited to only on sharia banking student. The limitation of this study is the absence of testing of factors other than knowledge and attitudes that contribute to predicting intentions.AbstrakTujuan dari penelitian ini adalah memprediksi faktor yang mempengaruhi preferensi pekerjaan pada mahasiswa Perbankan Syariah di era disrupsi. Ada dua variabel untuk memprediksi faktor-faktor tersebut, yaitu pengetahuan tentang karir kerja perbankan syariah di era dan sikap. Pendekatan kuantitatif diadopsi dalam penelitian ini. Pengumpulan data dilakukan dengan survei online. Penelitian ini menggunakan pendekatan kuantitatif dengan mengetahui pengaruh antar variabel. Hasil penelitian menunjukkan bahwa niat dipengaruhi oleh sikap dan pengetahuan. Penelitian ini memberikan saran bagi manajer program perbankan syariah untuk melakukan dua pendekatan untuk memasarkannya, yaitu pendekatan konsumen dan pendekatan produk. Pendekatan konsumen dilakukan dengan mentransfer pengetahuan tentang prospek pekerjaan yang lebih luas di era ini dan melakukan penginderaan pasar. Sedangkan pendekatan produk dilakukan dengan menyusun kurikulum yang selalu diperbarui sesuai dengan kebutuhan pasar yang bergerak cepat di era ini. Penelitian ini terbatas hanya pada siswa perbankan syariah. Keterbatasan penelitian ini adalah tidak adanya pengujian faktor selain pengetahuan dan sikap yang berkontribusi untuk memprediksi niat.
KUALITAS LAYANAN SEBAGAI STRATEGI PENINGKATAN KEPUASAN PENGUNJUNG PERPUSTAKAAN
Hervinda Raana Oktaviani;
Saifudin Saifudin;
Rosana Eri Puspita
Pustabiblia: Journal of Library and Information Science Vol 3, No 2 (2019): December 2019
Publisher : Institut Agama Islam Negeri Salatiga
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DOI: 10.18326/pustabiblia.v3i2.159-174
ABSTRACTThis study aims to find out how much influence the quality of service reflected in responsiveness, assurance, empathy and physical evidence affect the library consumers. The data used in this study is using primary data by distributing questionnaires. The sample size in this study were 100 respondents who were library visitors. This study uses explanatory research that uses a quantitative approach with validity, reliability, T-test and F-test. The results of this study indicate that visitor satisfaction is positively and significantly affected by service quality. Recommendations resulting from this research for library practitioners are the preparation of library visit marketing strategies from the aspect of increasing library visitor satisfaction.Keywords : service quality, satisfaction, library ABSTRAK Penelitian ini bertujuan untuk mengetahui seberapa besar pengaruh kualitas layanan yang tercermin dalam daya tanggap, jaminan, empati dan bukti fisik berpengaruh pada konsumen perpustakan. Data yang digunakan dalam penelitian ini yaitu menggunakan data primer dengan cara penyebaran kuisioner. Ukuran sampel dalam penelitian ini sebanyak 100 responden yang merupakan pengunjung perpustakaan. Penelitian ini menggunakan explanatory research yang menggunakan pendekatan kuantitatif dengan uji validitas, uji reabilitas, uji T dan uji F.Hasil penelitian ini menunjukkan bahwa kepuasan pengunjung dipengaruhi secara positif dan signifikan oleh kualitas layanan. Rekomendasi yang dihasilkan dari penelitian ini bagi praktisi perpustakaan adalah penyusunan strategi pemasaran kunjungan perpustakaan dari aspek peningkatan kepuasan pengunjung perpustakaan.Keywords : kualitas pelayanan, kepuasan, perpustakaan
Netnography on Finance Research: The Case of Customer Blackmail in a Sharia Bank
Rosana Eri Puspita;
Mohamed Asmy bin Mohd Thas Thaker
Journal of Accounting and Strategic Finance Vol 5 No 1 (2022): JASF (Journal of Accounting and Strategic Finance)
Publisher : UNIVERSITAS PEMBANGUNAN NASIONAL VETERAN JAWA TIMUR
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DOI: 10.33005/jasf.v5i1.299
A case of extortion by a sharia bank against an influencer and conglomerate in Indonesia went viral on social media in 2021. This article explores netizen comments regarding the issue of extortion cases carried out by sharia banks that are viral on social media. The method used in this study is a qualitative, netnographic approach. This research is useful for banks in determining attitudes towards netizens on social media. Data mining is done with NAWALA software, and data analysis is done with NVIVO. The sample size in this study was 21,656 comments on six selected videos uploaded on YouTube. The results show that netizen comments lead to three things, namely the role of the Financial Services Authority (OJK), the stigma of sharia banks after an issue of an extortion case, and riba. The new thing in this research is netnography which is used to discuss topics circulating in the case of sharia banks by paying attention to netizen comments on YouTube with large sample size. Previous researchers have never done netnographic research about customer blackmail in Indonesian sharia banking. This study suggests that bank and non-bank financial institutions should always maintain their institutional image, improve sharia finance in the community, and create a good customer experience.
MEASURING THE ROLE OF NON-PERFORMING FINANCING IN BOOSTING PROFITABILITY OF ISLAMIC COMMERCIAL BANKS
Lusy Pujiyanty;
Rosana Eri Puspita;
Mochlasin Mochlasin
EL DINAR: Jurnal Keuangan dan Perbankan Syariah Vol 10, No 1 (2022): El Dinar
Publisher : Faculty of Economics Universitas Islam Negeri Maulana Malik Ibrahim Malang
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DOI: 10.18860/ed.v10i1.12955
This study was conducted to analyze the effect of Murabahah financing, Capital Adequacy Ratio, and Financing to Deposit Ratio on Profitability with non-performing financing as moderating variables in Indonesian Sharia Commercial Banks. This research was conducted to prove the influence of the dependent and independent variables. The research method used in this study is quantitative. Data analysis in this study is multiple linear regression analysis. This study uses annual secondary data from islamic commercial banks from 2015 to 2019. The data is using an Eviews9 application. The study results after the classical assumption test showed that the variables of Murabahah financing, CAR, FDR, and non-performing financing passed the test. The test results show that partially Murabahah, CAR, and FDR financing variables have a positive and significant effect on ROA. Non-performing financing can weaken the impact of Murabahah, CAR, and FDR financing on ROA. The implication of this research is the result of this study can be used as an effort to increase and further strengthen their performance to minimize the occurrence of non-performing financing, which affects the profitability of the islamic commercial bank.
Creating Sharia Capital Market Literation Strategy on Social Media among Young Moslem
Rosana Eri Puspita;
Saifudin Saifudin
Journal of Islamic Economics Lariba Vol. 6 No. 1 (2020)
Publisher : Department of Islamic Economics, Islamic University of Indonesia
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DOI: 10.20885/jielariba.vol6.iss1.art1
This study aims to create a sharia capital market literation strategy on social media among young Moslem based on influence from social media influencer, social presence, and trustworthiness. The approach taken in this research is quantitative. Data is collected with the help of research instruments in the form of online questionnaires. The population in this study is the young Moslem who tends to be a social media. The sample size in this study was113. The testing tool in this study used SPSS and a regression test was conducted to determine the effect of this research variable. The results show that social media influencers, social presence, and trustworthiness have a significant effect on intention-to- learn sharia capital markets. The study suggests many programs to create sharia capital market literation on social media among young Moslem.
Economic Literacy, Self-Control, Religiosity, and Consumption: A Mediation Study on Shopee Users’ Lifestyle
Lis Supriyadi;
Rosana Eri Puspita
Li Falah: Jurnal Studi Ekonomi dan Bisnis Islam Vol 7, No 1 (2022): June 2022
Publisher : Institut Agama Islam Negeri Kendari
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DOI: 10.31332/lifalah.v7i1.4007
This study explores the impact of economic literacy, self-control, religiosity, and lifestyle on consumption behaviour among Shopee customers. The research method utilizes path analysis to identify the influence of lifestyle variables that have been considered. This study’s regression analysis revealed that economic literacy, self-control, and religiosity negatively impacted consumptive behaviour. The variables of economic literacy, on the other hand, have a strong positive impact on lifestyle. Furthermore, self-control and religiosity have a negative and minor impact on one’s lifestyle. Lifestyle variable routes can mediate the influence of economic literacy on wasteful behaviour in the analytical test. On the other hand, lifestyle cannot mitigate the impact of self-control and religiosity on consumption.