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All Journal Jurnal Logistik Indonesia Saintara : Jurnal Ilmiah Ilmu-Ilmu Maritim
Ali Imran Ritonga
Unknown Affiliation
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Physics Social Sciences Transportation

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Optimizing the Process of Management of Marine Cargo Insurance Claims at PT. ABC Ali Imran Ritonga; Kundori Kundori; Karolus G. Sengadji; Hilda Emeraldo Ahmad
Jurnal Logistik Indonesia Vol 5, No 2: Oktober 2021
Publisher : Institut Ilmu Sosial dan Manajemen Stiami

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/logistik.v5i2.1887

Abstract

The purpose of this study is to evaluate how to optimize marine insurance claims as well as the appropriate procedures in the marine cargo insurance claim process and methods in preparing insurance claim documents into accurate and complete documents so that the insurance company that bears all losses is more optimal by the insurance claims. with the details of the calculation of the value of insurance claims that have been insured. This research is divided into three lines of thought, namely identification, and formulation of problems, analysis and discussion, and research results. Identify and formulate problems by identifying possible problems that occur during the claim submission process. Based on the results of this identification then formulate the problem to be discussed in the study. Analysis and discussion by conducting the process of analysis and discussion of the problems that occur through the literature and collecting the necessary data. the next step is a discussion of the problems faced by covering the procedures and stages of filing a claim, the method adopted, and the evaluation method used for optimizing insurance claims. This study uses a qualitative method approach and a descriptive design is used to explain the process, the sample is taken at the shipping company PT. ABC, the representation is expected to be given by this sample. After using descriptive data analysis, the research results obtained that the insurance claim process must pay attention to the person in charge of carrying out marine cargo insurance claims; Types of compensation that can be submitted in the insurance claim process; Requirements in the process of filing an insurance claim, and the evidence that must be prepared to file an insurance claim. In addition, the loss must be filed immediately considering the deadline for submitting an insurance claim. The essence of the claim for ship cargo is compensation paid by the losses borne by the insurer to repair the suffering of the insured from loss of property.
Klaim Asuransi Muatan Kapal Laut (Marine Cargo Insurance) sebagai Wujud Pertanggungjawaban Freight Forwarder pada PT Pelayaran Meratus Line kundori; Ali Imran Ritonga; Karolus G. Sengadji; Hilda Emeraldo Ahmad
Saintara: Jurnal Ilmiah Ilmu-Ilmu Maritim Vol 5 No 3 (2021): SAINTARA (September 2021)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat, Akademi Maritim Nusantara Cilacap

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (262.314 KB) | DOI: 10.52475/saintara.v5i3.113

Abstract

One of the activities carried out by freight forwarders is to be responsible for the delivery management system and goods arrangement to be efficient, precise, and safe. Freight forwarder activities become an inseparable unit, information and strategies for document management and shipping procedures aim to provide services or management of all required activities. The purpose of this study is to examine the form of responsibility of the shipping company in completing the responsibility for the goods loaded which may be damaged or lost when loaded using a commercial ship and what documents are needed for its management. This study used a qualitative method approach and a descriptive approach to explain the process, the sample was taken at PT. Pelayaran Meratus Line, the representation is expected to be given by this sample. Data collection techniques by means of observation, interviews, literature study, and documentation. Data analysis is done by reducing the data and drawing conclusions. The results of this study can be described as follows: PT. Pelayaran Meratus Line manages documents for goods to be exported and opens an insurance policy for cargo to be transported so that if there is damage or lack of excess goods, an insurance claim can be submitted so as not to cause losses between the two companies. The managerial recommendation for the company is that the documents required for filing an insurance claim must be prepared completely from the beginning with the aim that when a claim occurs between the company and the insurer, they are able to make the disposition of the report optimally.
Co-Authors Hilda Emeraldo Ahmad Karolus G. Sengadji Kundori