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All Journal Jurnal Logistik Indonesia Saintara : Jurnal Ilmiah Ilmu-Ilmu Maritim
Hilda Emeraldo Ahmad
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Physics Social Sciences Transportation

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Optimizing the Process of Management of Marine Cargo Insurance Claims at PT. ABC Ali Imran Ritonga; Kundori Kundori; Karolus G. Sengadji; Hilda Emeraldo Ahmad
Jurnal Logistik Indonesia Vol 5, No 2: Oktober 2021
Publisher : Institut Ilmu Sosial dan Manajemen Stiami

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/logistik.v5i2.1887

Abstract

The purpose of this study is to evaluate how to optimize marine insurance claims as well as the appropriate procedures in the marine cargo insurance claim process and methods in preparing insurance claim documents into accurate and complete documents so that the insurance company that bears all losses is more optimal by the insurance claims. with the details of the calculation of the value of insurance claims that have been insured. This research is divided into three lines of thought, namely identification, and formulation of problems, analysis and discussion, and research results. Identify and formulate problems by identifying possible problems that occur during the claim submission process. Based on the results of this identification then formulate the problem to be discussed in the study. Analysis and discussion by conducting the process of analysis and discussion of the problems that occur through the literature and collecting the necessary data. the next step is a discussion of the problems faced by covering the procedures and stages of filing a claim, the method adopted, and the evaluation method used for optimizing insurance claims. This study uses a qualitative method approach and a descriptive design is used to explain the process, the sample is taken at the shipping company PT. ABC, the representation is expected to be given by this sample. After using descriptive data analysis, the research results obtained that the insurance claim process must pay attention to the person in charge of carrying out marine cargo insurance claims; Types of compensation that can be submitted in the insurance claim process; Requirements in the process of filing an insurance claim, and the evidence that must be prepared to file an insurance claim. In addition, the loss must be filed immediately considering the deadline for submitting an insurance claim. The essence of the claim for ship cargo is compensation paid by the losses borne by the insurer to repair the suffering of the insured from loss of property.
Klaim Asuransi Muatan Kapal Laut (Marine Cargo Insurance) sebagai Wujud Pertanggungjawaban Freight Forwarder pada PT Pelayaran Meratus Line kundori; Ali Imran Ritonga; Karolus G. Sengadji; Hilda Emeraldo Ahmad
SAINTARA Vol 5 No 3 (2021): SAINTARA (September 2021)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat, Akademi Maritim Nusantara Cilacap

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (262.314 KB) | DOI: 10.52475/saintara.v5i3.113

Abstract

Salah satu kegiatan yang dilakukan freight forwarder adalah bertanggung jawab terhadap sistem pengelolaan pengiriman dan pengaturan barang agar menjadi efisien, tepat, dan aman. Kegiatan freight forwarder menjadi satu-kesatuan yang tidak dapat dihilangkan, informasi dan strategi pengurusan dokumen dan prosedur pengiriman bertujuan untuk memberikan jasa pelayanan atau pengurusan atas seluruh kegiatan yang diperlukan. Tujuan Penelitian ini untuk mengkaji bentuk tanggung jawab perusahaan pelayaran dalam menyelesaikan pertanggung jawaban barang yang dimuat yang mungkin akan rusak atau hilang saat termuat dengan menggunakan kapal niaga serta keperluan dokumen apa saja yang diperlukan untuk pengurusannya. Penelitian ini menggunakan pendekatan metode kualitatif dan pendekatan deskriptif untuk menjelaskan proses tersebut, sampel diambil di PT. Pelayaran Meratus Line, representasi diharapkan dapat diberikan oleh sampel ini. Teknik pengumpulan data dengan cara observasi, interview, studi pustaka dan dokumentasi. Analisis data dilakukan dengan cara mereduksi data dan menarik kesimpulan. Hasil dari penelitian ini dapat dijabarkan sebagai berikut: PT. Pelayaran Meratus Line melakukan pengurusan dokumen-dokumen untuk barang yang akan di ekspor dan melakukan pembukaan polis asuransi untuk barang muatan yang akan di angkut, sehingga apabila terjadi kerusakan atau kekurangan kelebihan barang bisa diajukan klaim asuransi sehingga tidak menumbulkan kerugian antara kedua belah pihak perusahaan. Rekomendasi manajerial untuk perusahaan adalah dokumen-dokumen yang diperlukan untuk pengajuan klaim asuransi harus dipersiapkan dari awal secara lengkap dengan tujuan ketika terjadi klaim barang antara perusahaan dan pihak asuransi sudah mampu melakukan disposisi laporan secara optimal.
Co-Authors Ali Imran Ritonga Karolus G. Sengadji Kundori