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All Journal JURNAL REFORMASI ADMINISTRASI Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Transparansi Jurnal Ilmiah Ilmu Administrasi Ilomata International Journal of Tax and Accounting Jurnal Komunitas: Jurnal Pengabidian Kepada Masyarakat JAMBIS : Jurnal Administrasi Bisnis Jurnal Ilmu Administrasi Publik
Selvi Selvi
Institut Ilmu Sosial dan Manajemen STIAMI
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Public Health Social Sciences Other

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ANALISIS STUDI KELAYAKAN BISNIS UMKM PADA COFFEE SHOP PILONA COFFEE DI KOTA TANGERANG Alfian Adhitama; Nur Fitri Rahmawati; Selvi Selvi
JAMBIS : Jurnal Administrasi Bisnis Vol 3, No 3: Juni 2023
Publisher : JAMBIS : Jurnal Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v3i3.3235

Abstract

This research aims to find out about the Culinary Business Feasibility Study at Coffee Shop Pilona Coffee in the 202 periode sighted from financial and non-financial aspects. This research uses a qualitative approach and includes case study research, thus the results of this research are descriptive analysis namely in the form of written or spoken words from the observed behavior especially related to how the culinary business method is carried out at the Coffee Shop in Tangerang City for the 202 period. The results of the research state that the development of the Coffee Shop business owned by Mr. Urip Nursalim is very feasible to carry out and keep running and even developed. Consideration of this feasibility is based on non-financial aspects, namely market aspects and marketing aspects including Product, Price, Place and Promotion, while the financial aspect, namely PP (Payback Period) occurs for 0.5 years or 5 months, NPV > 0, that is Rp. 130,703,893, P value > 1 amounting 3.3 and the IRR value for this investment is 58.5% higher than the interest rate in 2021.
Analisis Collaborative Governance Pemungutan Retribusi Pasar di Kecamatan Cimanggis Dalam Rangka Meningkatkan Pendapatan Daerah Kota Depok Tahun 2022 (Studi Kasus di Pasar Cisalak) Catur Wahyu Tirtaningrum; Selvi Selvi
Jurnal Ilmu Administrasi Publik Vol 4, No 2: Maret 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v4i2.3737

Abstract

The background of this research was the receipt of the retribution fee from the Cisalak Market in Depok City, which had not reached the specified target in the last 3 years and the discovery of increasing unoccupied stalls and stands. This research aimed to identify the form of Collaborative Governance that had been applied in the collection of market retribution fees at Cisalak Market. This research used descriptive qualitative research method. Data collection used interview, observation, and documentation techniques. The research results show that the Collaborative Governance has been implemented well and appropriately, and has involved contributions from the Government and the community. However, the Collaborative Governance in the collection of market retribution fees has not been able to increase retribution revenue to the maximum level as the specified target. This is because many illegal traders sells their items outside the market building area causing the closure of market stalls and stands. In addition, there are still many traders who have not been educated regarding the implementation of e-retribution application which is expected to provide convenience and comfort in the retribution payment process. The government and the market management still make efforts by providing strict sanctions in the form of disciplinary order and fines for illegal traders. Socialization regarding e-retribution application continues to be improved to enable traders to immediately get benefits in the form of security and comfort from fulfilling their retribution obligations; transparency can also be achieved so that in the future, especially traders, can participate in monitoring the retribution collection process.
Implementasi Kebijakan Penghapusan Sanksi Administrasi Pajak Kendaraan Bermotor pada Kantor Samsat Cibinong Bogor Tahun 2022 Salsa Elsi Salfarilla; Selvi Selvi
Jurnal Ilmu Administrasi Publik Vol 4, No 6: November 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v4i6.4409

Abstract

The problem faced by the West Java Province government, especially Cibinong Bogor One-stop Administration Services Office/Samsat in collecting vehicle tax, is that not all taxpayers are compliant in carrying out their tax obligations. To increase the PKB revenue target and increase the obligation to pay taxes, the government has imposed administrative sanctions on taxpayers who delay paying their taxes. Apart from providing administrative sanctions, the government also issued a policy regarding the elimination of administrative sanctions for vehicle Tax to relieve taxpayers. This research aims to find out the form of implementation of the policy of eliminating administrative sanctions for motor vehicle tax at One-stop Administration Services Office/Samsat Cibinong Bogor. This research uses descriptive qualitative research methods. Data collection in this research used interview, observation and documentation techniques. The results of this research show that the implementation of the policy of eliminating administrative sanctions for motor vehicle tax at the Cibinong Bogor One-stop Administration Services Office/Samsat has not gone well, the frequency of dissemination of information related to this policy has not been evenly distributed, the implementation of direct education and outreach by policy implementers to taxpayers has also not been optimal, there is a lack of consistency in the dissemination of information via social media, as well as miscommunication between policy implementers and taxpayers. This has resulted in many people still not knowing about the implementation of the policy of eliminating administrative sanctions for vehicle tax at the Cibinong Bogor One-stop Administration Services Office/Samsat. Apart from that, taxpayers also do not understand the concept of eliminating administrative sanctions for vehicle tax itself
Pengawasan Kebijakan Pemungutan Cukai Etil Alkohol Dan Minuman Mengandung Etil Alkohol Di Kantor Direktorat Jenderal Bea Dan Cukai Jakarta Timur Anisa Nurul Wahyuni; Selvi Selvi
Jurnal Ilmu Administrasi Publik Vol 1, No 3: Mei 2021
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v1i3.2831

Abstract

The purpose of this research is to analyze the supervision of ethyl alcohol and beverages containing ethyl alcohol excise collection policy and obstacles in supervising the policy. The research used a qualitative research method. Primary data was obtained through direct observation on the field and interview while secondary data was obtained through documents related to the supervision of ethyl alcohol and beverages containing ethyl alcohol excise collection policy. The findings of research conducted by the researcher at East Jakarta Directorate General of Customs and Excise (DJBC) show that indirect supervision is not sufficient so direct supervision is required to perform. The obstacles faced are limited human resources leading to inefficient internal supervision. Supervision without awareness and personal capabilities in an institution will only cause frauds and issues. The suggestion from the researcher is that DJBC has to improve socialization to excisable goods employers so they will not attempt to evade DJBC. For better performance in the future, all related parties either DJBC or public should cooperate to perform supervision.
Pengawasan Dalam Pemungutan Retribusi Jasa Umum Atas Pelayanan Kesehatan Pada Uptd Puskesmas Ratu Jaya Tahun 2023 Dika Rosdiana; Selvi Selvi
Jurnal Ilmu Administrasi Publik Vol 4, No 5: September 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v4i5.4211

Abstract

This study aims to analyze how supervision in collecting public service levies on health services at UPTD Puskesmas Ratu Jaya, to analyze the obstacles to supervision in collecting public service levies on health services at UPTD Puskesmas Ratu Jaya, and to analyze the efforts made in overcoming supervision obstacles in collecting public service levies on health services at UPTD Puskesmas Ratu Jaya. This method and type of research is descriptive qualitative. This type of research is based on the place of research, namely field research, which is research by conducting observations in the field to explore further information, namely through informants BLUD Treasurer, Accounting Officer, Cashier, Registration Officer and patients. The results showed that the theory of supervision implemented at UPTD Puskesmas Ratu Jaya has not been maximally implemented, due to obstacles, namely limited human resources, inadequate systems and technology, lack of implementation of standard operating procedures that have been set, time management. And there are efforts to overcome these obstacles by implementing standard operating procedures, conducting routine inspections, improving the simpus depok system, adding specialized staff and conducting internal and external audits.
Manajemen Pemeriksaan Pajak secara Daring Studi Kasus KPP Pratama Depok Cimanggis Hanifah Maulina; Selvi Selvi
Jurnal Ilmu Administrasi Publik Vol 1, No 4: Juli 2021
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v1i4.2844

Abstract

The purpose of this study is to analyse how tax audit management in KPP Pratama Depok Cimanggis, to analyse fiscus constraints in tax audit management in KPP Pratama Cimanggis and to analyze efforts made in overcoming existing constraints. This study uses qualitative approach with observation techniques and in-depth interviews with staff of the tax examination section of KPP Pratama Depok Cimanggis, Academicians, and Taxpayers. The result of this study came to the conclusion that the management of tax checks is still not good. The obstacles faced are during the pandemic there are restrictions that cause communication to be disrupted and limited, and there are still many taxpayers who are checked because of a writing error at the time of reporting the tax return. In addition there is no smooth communication with the taxpayer and cannot see the situation that occurs in real place in the taxpayers place. Efforts are made in the face of obstacles that employees must coordinate more with teams that have the ability to approach with taxpayers by communicating well in order to discuss the problems. Advice for KPP Pratama Cimanggis to continue to develop effective communication technique add wifi/internet network so  that the  examination process can run smoothly and maximally.
Manajemen Pelayanan Pajak Di KPP Pratama Jakarta Matraman Lutfiah Solehah Askandar; Selvi Selvi
Jurnal Ilmu Administrasi Publik Vol 1, No 4: Juli 2021
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v1i4.2849

Abstract

The purpose of this study is to analyze the management of tax services at KPP Pratama Jakarta Matraman, the obstacles that arise in the management of tax services at the Primary Tax Office of Matra-man, Jakarta, and the efforts made by the Primary Tax Office of Matraman, Jakarta in overcoming these obstacles. In this study, the author analyzed the data using a qualitative descriptive method based on a case study, where the author conducted in-depth inter-views with informants and collected as much data as possible for re-view. The results  of  this  study indicate that  the management  of  tax services carried out by the Primary Tax Office of Matraman, Jakarta is good in terms of organization but not optimal in terms of planning due to new policy constraints that require taxpayers to reduce inter-actions with tax office employees due to the Covid-19 pandemic. The author suggests that the Primary Tax Office of Matraman, Jakarta pay attention  to  the  performance  of  its  employees,  especially  in  tax services to the community, one of which is by controlling every achievement of the performance of its employees who work in the office or from home in order to realize optimal service to the commu-nity.
Pemeriksaan Pajak Dalam Rangka Pengujian Kepatuhan Wajib Pajak Pada Kantor Pelayanan Pajak Pratama Jakarta Duren Sawit Hizkia Adiwiguna; Selvi Selvi
Jurnal Ilmu Administrasi Publik Vol 3, No 4: Juli 2023
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v3i4.3280

Abstract

This study aims to analyze how tax inspections in the context of taxpayer compliance testing at Jakarta Small Taxpayers Office of Duren Sawit, to analyze the obstacles of tax inspectors in the tax inspection process in the context of taxpayer compliance testing at Jakarta Small Taxpayers Office of Duren Sawit and to analyze the efforts made in overcoming existing obstacles. This research uses a qualitative approach with observation techniques and interviews with the Head of the Examination, Assessment and Billing Section at Jakarta Small Taxpayers Office of Duren Sawit, academics and taxpayers. The results of this study concluded that tax inspection in the context of taxpayer compliance testing at Jakarta Small Taxpayers Office of Duren Sawit in terms  of taxpayer awareness is  still  relatively very low. In fact, in terms of service, communication and notification at Jakarta Small Taxpayers Office of Duren Sawit is quite clear in providing information to taxpayers.
Implementasi Kebijakan Pengungkapan Sukarela Di KPP Pratama Depok Cimanggis Tahun 2022 Dalam Rangka Meningkatkan Penerimaan Pajak Firda Oktafiyani; Selvi Selvi
Jurnal Ilmu Administrasi Publik Vol 2, No 6: November 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v2i6.2969

Abstract

The purpose of this study is to analyze how the implementation of the voluntary disclosure policy at Depok Cimanggis Small Taxpayers Office, to identify implementation challenges, and to learn about initiatives taken by the organisation to address these challenges in order to raise tax revenue. This study employs a descriptive qualitative methodology through documentation and interviews with extension staff at KPP Pratama Depok Cimanggis, tax consultants, academics and taxpayers. The findings of this study showed that Depok Cimanggis Small Taxpayers Office implemented its voluntary disclosure policy correctly and consistently supervising the program's completion by incorporating all workers in its socialisation from January to June 2022. It is important to explain to taxpayers how the Voluntary Disclosure Program's rates compare to those of normal rates in order to pique their interest in taking part in the program. Government supervision over taxpayers who violate the tax code must be strong in order to improve compliance. Along with including stakeholders and the outside environment in policy socialization activities that can help voluntary disclosure policies be implemented.
Manajemen Penagihan Pajak Aktif Di Kantor Pelayanan Pajak Pratama Jakarta Pademangan Tahum 2020 Lely Naulul Muna; Selvi Selvi
Jurnal Ilmu Administrasi Publik Vol 1, No 4: Juli 2021
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v1i4.2848

Abstract

This study was conducted with the aim of analyzing the management of active tax collection at the Primary Tax Office of Pademangan, Jakarta in 2020, the constraints of the tax authorities in the management of active tax collection at the Primary Tax Office of Pademangan, Jakarta, and the efforts made to overcome these obstacles. This study used a qualitative approach. The data collection was carried out through observation and in-depth interviews with tax collection department staff at the Primary Tax Office of Pademangan, Jakarta. The results of this study indicate that there were weaknesses in active tax collection management in 2020. The problem experienced by the Primary Tax Office of Pademangan, Jakarta was the insufficient human resources in the tax collection department, especially data processors whose existence was important as tax collection support. The COVID-19 pandemic was also a serious obstacle. Many taxpayers' businesses had to close due to the Large- Scale Social Restrictions implemented by the government, thus hampering the implementation of tax collection. Efforts made by the Primary Tax Office of Pademangan, Jakarta included coordinating with the Internal Data Processing Section in data processing. In addition, the Primary Tax Office of Pademangan, Jakarta also adapted to the pandemic by carrying out the direction of the Directorate General of Taxes regarding tax collection strategies during the pandemic. Suggestions from the author to improve the management of active tax collection at the Primary Tax Office of Pademangan, Jakarta include placing human resources who are experts in data processing or carrying out data processing training for existing human resources. In terms of the implementation of active tax collection strategies during the pandemic, the Primary Tax Office of Pademangan, Jakarta can focus on business sectors that are developing during the pandemic, including food, pharmaceuticals, health and information technology.
Co-Authors Agitta Sofyan Purwaningtyas Alfian Adhitama Alief Ramdhan Alief Ramdhan Anisa Nurul Wahyuni Anita Maulina Catur Wahyu Tirtaningrum Dewi, Maya Puspita Dika Rosdiana Firda Oktafiyani Hanifah Maulina Hizkia Adiwiguna Idar Rachmatulloh Indra Sumarna Lely Naulul Muna Lutfiah Solehah Askandar Muhammad Ihram Notika Rahmi Notika Rahmi Nur Fitri Rahmawati Salsa Elsi Salfarilla Sennytia Sennytia Windi Damaryanti