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All Journal JUSS (Jurnal Sosial Soedirman) Kinerja: Jurnal Ekonomi dan Manajemen NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Jurnal Politikom Indonesiana PRAJA: Jurnal Ilmiah Pemerintahan Jurnal Kewarganegaraan Jurnal Ilmiah Wahana Pendidikan The Indonesian Journal of Politics and Policy (IJPP)
Sopyan Resmana Adiarsa
Universitas Singaperbangsa Karawang
Religion Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

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Journal : PRAJA: Jurnal Ilmiah Pemerintahan

 1 
EFEKTIVITAS PROGRAM APLIKASI SAMBARA DALAM PENINGKATAN KUALITAS PELAYANAN PADA SISTEM ADMINISTRASI MANUNGGAL SATU ATAP KOTA BOGOR Muhammad Rizky Ferdian Juanda; Usep Dayat; Sopyan Resmana Adiarsa
PRAJA: Jurnal Ilmiah Pemerintahan Vol 10 No 2 (2022): Edisi Juni
Publisher : FISIP Universitas Muhammadiyah Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55678/prj.v10i2.645

Abstract

Samsat Mobile West Java (SAMBARA) application is an electronic-based innovation made by BAPENDA West Java whose function is to check Motor Vehicle Tax in West Java Region. The application can display motor vehicle tax information both two-wheeled and four-wheeled in Jabar online. The benefits of this application, checking motor vehicle tax and also to make payment of motor vehicle tax, knowing the schedule of samsat roving and Samsat Gendong (Samdong), and through the Sambara application can also find out the location of Samsat services. In this study researchers used the theory of effectiveness of Sutrisno and indicators of the quality of public services according to De Vreye. And the method used is descriptive qualitative with data collection techniques conducted by researchers is to take data in the library, read, record, and process research materials. With this Sambara application to facilitate and shorten the time for people who will pay taxes so that people no longer have to wait in line when they want to pay motor vehicle tax
Co-Authors Abdillah Mawardi Nur Ardi Cahya Bayu Mahardika Dadan Kurniansyah Diana Noviyanti Evi Priyanti Gili Argenti Hanny Purnamasari Haura Atthahara Jayanti Ayu Mandasari Mohamad Fadli Fauzy Muhammad Rizky Ferdian Juanda Nurul Alfenia Rahman Rahman Rudyk Nababan Teza Yudha Usep Dayat Utamidewi, Wahyu Yayu Eka Kustari Yulyana, Eka