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Peran Ombudsman Sebagai Lembaga Pengawasan Pelayanan Publik Di Kabupaten Halmahera Selatan Provinsi Maluku Utara Sukur Suleman; Marno Wance
ARISTO Vol 8, No 2 (2020): July
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (350.824 KB) | DOI: 10.24269/ars.v8i2.2085

Abstract

This research was conducted by looking at the condition of public service in South Halmahera Regency which always expands various problems both public services, public goods and public administration, besides that the role of the ombudsman as an oversight agency for public services is also still weak. Therefore, the task and authority of the Ombudsman in South Halmahera Regency is a study in order to address the existing maladministration issues. This study aims to determine the North Maluku Ombudsman in carrying out its role as a public service supervision institution in South Halmahera Regency, then to examine what are the determinant factors of the North Maluku Ombudsman in carrying out its role as a supervisor in South Halmahera Regency. This research uses a qualitative approach to the type of case study (case study). Data used through observation, interviews and documentation. The results showed that the role of ombudsmna in South Halmahera Regency was not maximal, as seen from the process and stages of receiving reports, clarification, infestigation, mediation and recommendations, then the low level of innovation carried out, both socialization, cooperation, then its human resources, supporting facilities, budget and knowledge Public.
Pangan dan Kebijakan Laily Ramadhany Can; Sukur Suleman
JURNAL BIOSAINSTEK Vol 2 No 2 (2020): Juli 2020
Publisher : UNIVERSITAS MUHAMMADIYAH MALUKU UTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52046/biosainstek.v2i2.477

Abstract

Keberadaan pangan telah menjadi perhatian masyarakat dunia, tak terkecuali di Indonesia. Pangan berkaitan dengan kelanjutan kehidupan manusia, dan bahkan merupakan sebuah identitas. Karena itu, kebijakan mengenai pangan terus dikembangkan untuk mendorong terwujudnya ketersediaan dan kemandirian pangan bagi masyarakat yang dapat diakses secara mudah, aman, sehat, dan bergizi. Pangan telah menjadi komoditas yang strategis dan penting, di mana harus dipenuhi oleh pemerintah dan masyarakat secara bersama-sama. Kemudian hadir konsep fast food, yang hampir merambah semua wilayah di Indonesia, termasuk di Kota Ternate. Yang terjadi, pangan lokal melawan pangan non-lokal. Lahirnya UU Nomor 18 Tahun 2012 Tentang Pangan, yang dikuatkan Peraturan Pemerintah Republik Indonesia Nomor 17 Tahun 2015 Tentang Ketahanan Pangan dan Gizi, memberi isyarat bahwa upaya membangun kemandirian dan ketahanan pangan semakin kuat secara struktural (kebijakan makro). Sementara di Kota Ternate, kebijakan menguatkan pangan lokal kurang menjadi perhatian.
PARTISIPASI MASYARAKAT DALAM PEMBANGUNAN DESA WISATA (Studi Pada Desa Wisata Gamtala, Kabupaten Halmahera Barat) Sukur Suleman; Christina Kahumata
JOURNAL OF ETHNIC DIVERSITY AND LOCAL WISDOM Vol 2 No 2 (2020): Volume 2 Issue 2, Desember (2020): Journal Of Ethnic Diversity And Local Wisdom
Publisher : LEMBAGA PENELITIAN PUBLIKASI DAN PENGABDIAN KEPADA MASYARAKAT UNIVERSITAS MUHAMMADIYAH MALUKU UTARA

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Abstract

Development carried out by the government requires the participation of the village community, including tourism development. The focus of this research is community participation in the development of a tourist village, a study in the tourist village of Gamtala, West Halmahera Regency. The method used in this research is qualitative with a descriptive approach. Data collection techniques used were interviews, observation and documentation. The data analysis technique is carried out with an interactive model with the stages of data reduction, data presentation and then drawing conclusions. The results of the research show that the village government of Gamtala has made the village a tourist destination with the concept of a tourist village. To build a tourist village, the village government tries to encourage community involvement and participation. However, community participation in the development of this tourist village was not optimal, because the communication and coordination carried out by the government was poor. As a result, not all people are aware of the government program regarding the development of the tourist village.
KINERJA DINAS KEBERSIHAN DALAM PENGELOLAAN SAMPAH DI KECAMATAN SANANA KABUPATEN KEPULAUAN SULA Sukur Suleman; Karmila Ansar
JOURNAL OF ETHNIC DIVERSITY AND LOCAL WISDOM Vol 3 No 1 (2021): Volume 3 Issue 1, Juni (2021): Journal Of Ethnic Diversity And Local Wisdom
Publisher : LEMBAGA PENELITIAN PUBLIKASI DAN PENGABDIAN KEPADA MASYARAKAT UNIVERSITAS MUHAMMADIYAH MALUKU UTARA

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Abstract

This study aims to understand, examine and describe the findings of researchers related to the performance of the Department of Cleanlinessin waste management in Sanana District, Sula Regency. This study uses a qualitative method with a descriptive approach. Data obtained throughobservation, interviews and documentation. The results showed that the performance of the Sanitation Department in waste management was notoptimal, this could be seen from the Work Productivity, Service Quality, Responsiveness, and Responsibility which started from the cleaning staff,the level of discipline, then the TPS and TPA to the level of empowerment of sola waste which was also minimal. carried out by the local government
Kualitas Pelayanan e-KTP di Dinas Kependudukan dan Catatan Sipil Kabupaten Halmahera Selatan Sukur Suleman
Kolaborasi : Jurnal Administrasi Publik Vol 5, No 1 (2019): April 2019
Publisher : Department of Public Administration, Muhammadiyah University of Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kjap.v5i1.1915

Abstract

This research is expected to be a support for the birth of the quality of e-KTP services that are fast, precise, accurate, efficient and quality with anitization to the community without discrimination, then can provide recommendations to Disdukcapil as material for review and evaluation of public service providers of e-KTP in Halmahera Regency South in particular and North Maluku in general This study aims to understand, review and describe the findings of researchers related to the quality of e-KTP services at the Department of Population and Civil Registry of South Halmahera Regency with the time spent in this study for three months. This study uses a qualitative approach with a type of case study. The data obtained through observation, interviews and documentation, and secondary data, namely the search for documents and analysis techniques used are the Milles and Huberman models, namely, collecting data, data reduction, display data, drawing conclusions and verification. Research Results Shows that the quality of e-KTP services at the South Halmahera Regency Population and Civil Registry Service has not been fully maximized. This condition can then be seen from some of the most important aspects, starting from the quality of its human resources, infrastructure, geographic location and employee discipline Penelitian ini diharapkan menjadi sandaran untuk lahirnya kualitas pelayanan e-KTP yang cepat, tepat, akurat, efisien dan berkualitas dengan oreantasi kepada masyarakat tanpa diskriminatif, kemudian dapat memberikan rekomendasi kepada Disdukcapil sebagai bahan kajian dan evaluasi terkait penyelenggara pelayanan publik e-KTP di Kabupaten Halmahera Selatan secara khusus dan Maluku Utara pada umumnya. Penelitian ini bertujuan memahami, mengkaji dan mendeskripsikan hasil temuan peneliti terkait kualitas pelayanan e-KTP pada dinas Kependudukan dan Catatan Sipil Kabupaten Halmahera Selatan dengan waktu yang digunakan dalam penelitian ini selama tiga bulan. Penelitian ini menggunakan pendekatan kualitatif dengan jenis studi kasus. Data yang diperoleh melalui observasi, wawancara dan dokumentasi, dan data sekunder yakni penulusuran dokumen serta teknik analisis yang dipakai adalah model Milles dan Huberman yakni, pengumpulkan data,  reduksi data, data display, penarikan kesimpulan dan verifikasi. Hasil Penelitian Menunjukkan bahwa kualitas pelayanan e-KTP pada Dinas Kependudukan dan Catatan Sipil Kabupaten Halmahera Selatan belum seutuhnya maksimal. Kondisi ini kemudian dapat dilihat dari beberapa aspek terpenting yakni mulai dari kualitas SDMnya, sarana prasarana, letak georafis dan kedisiplinan pegawai.
Optimalisasi Kualitas Pelayanan Perizinan Pada Dinas Penanaman Modal Pelayanan Terpadu Satu Pintu (DPMPTSP) Kota Ternate Sukur Suleman; Rahmat Abd Fatah
Kolaborasi : Jurnal Administrasi Publik Vol 7, No 1 (2021): April 2021
Publisher : Department of Public Administration, Muhammadiyah University of Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kjap.v7i1.4281

Abstract

In the midst of the corona pandemic, the Investment Service and one-stop integrated services must minimize licensing service procedures, namely prioritizing the principles of e-governance and service task units as the central basis for the community in carrying out licensing services to avoid prolonged bureaucracy, but there are still problems and the community is sufficient feel that way. The purpose of this study is to examine the quality of licensing services at the Investment Service and one-stop integrated services in Ternate City. This research uses a qualitative approach with a type of case study. The data obtained through observation, interviews and documentation, as well as the analysis techniques used are the Milles and Huberman model, namely, data collection, data reduction, display data, verification, drawing conclusions. The results showed that the quality of licensing services at the Department of Investment and One-Stop Integrated Service (DPMPTSP) Ternate City was not optimal, it can be seen from the complaints of the public about the lack of innovation of officers in service implementation, transparency and accountability of services, procedures and customer satisfaction, and service facilities and infrastructure. The DPMPTSP of Ternate City should be creative or other alternatives either through the use of e-digital, providing special task units to the government in their respective regions so that the community is younger in processing permits. Keywords: optimization,  quality,  service,  licensing
Kinerja Ombudsman Perwakilan Maluku Utara dalam Mewujudkan Pelayanan Publik yang Prima Di Kota Ternate Sukur Suleman
ARISTO Vol 6, No 2 (2018): July
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (918.431 KB) | DOI: 10.24269/ars.v6i2.1023

Abstract

This study aims to analyze the performance of  North Maluku Representative Ombudsman as a supervisory body in realizing excellent public service in the city of Ternate. This study used a qualitative approach with emphasis on phenomenology. The data obtained from this research is through observation, in-depth interviews and documentation, and secondary data is document tracking. Data analysis technique is qualitative analysis with Milles and Huberman model that is, collecting data, data reduction, display data, conclusion and verification. The results showed that the performance of Ombudsman representative of North Maluku in Ternate City was quite good by looking at the process and stages of acceptance of reports submitted by the community or the Ombudsman's initiative, clarifying the report, field infestigation to convince the existing information, performing mediation actions against the complainant and reported , as well as on the stages of recommendations based on the mechanisms and or rules contained in Law No. 37 of 2008 on the Ombudsman of the Republic of Indonesia. North Maluku Ombudsman is also always working with related institutions and socialize about the functions, duties and authority of Ombudsman, and coordination in order to prevent maladministration practices so that the community can contribute actively and can support the existence of Ombudsman as an independent oversight institution to public service providers both government and private in Ternate City
FUNGSI KONTROL DEWAN PERWAKILAN RAKYAT DAERAH (DPRD) TERHADAP PENDIDIKAN GRATIS DI KABUPATEN HALMAHERA SELATAN Sukur Suleman
JPPM: Journal of Public Policy and Management Vol 2, No 2 (2020): PENGARUH GAYA KEPEMIMPINAN DAN MANAJEMEN
Publisher : Program Magister Ilmu Administrasi Publik, Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/jppm.v2i2.3858

Abstract

This study discusses the oversight function of the Regional House of Representatives in the implementation of free education as well as the factors that influence the DPRD in the implementation of its supervisory function towards the implementation of free education in South Halmahera Regency. The review of this research is descriptive qualitative, that is, the research provides a clear and complicated picture of what is examined and becomes the subject of discussion, data obtained from informants through observation, interviews and document analysis. The results showed how the supervision of the Regional People's Representative Council in the implementation of free education in South Halmahera Regency was not optimal because the DPRD was more preoccupied with personal affairs and political parties, then the supervisory function was also needed by the ability of DPRD members, political competition and DPRD protection.