Article Per Year (5 Year)
p-Index From 2021 - 2026
1.513
P-Index
This Author published in this journals
All Journal J-IKA : Jurnal Ilmu Komunikasi Fakultas Ilmu Komunikasi Universitas BSI Bandung Komunikasi : Jurnal Komunikasi COMMENTATE: Journal of Communication Management KOMUNIKATA57 Petanda : Jurnal Ilmu Komunikasi dan Humaniora Jurnal Oratio Directa (Prodi Ilmu Komunikasi) Journal of Content and Engagement
Helen Olivia
Dosen Universitas Satya Negara Indonesia Program Studi Ilmu Komunikasi
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Languange, Linguistic, Communication & Media Library & Information Science Social Sciences

Published : 13 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : KOMUNIKATA57

 1 
Dinamika Komunikasi Humas Kementerian Komunikasi Dan Informatika Dalam Memberantas Hoax Dan Ujaran Kebencian Di Media Sosial Helen Olivia; Winda Leonita
KOMUNIKATA57 Vol 1 No 2 (2020): KOMUNIKATA57
Publisher : FISIP IBI-K57 Prodi Komunikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (177.239 KB) | DOI: 10.55122/kom57.v1i2.164

Abstract

This research discusses how the dynamics of public relations communication of the Ministry of Communication and informatics in eradicating hoaxes and speech on social media. The research objective was to determine the dynamics of communication, steps and obstacles in eradicating hoaxes and hate speech. This research uses Computer Mediated Communication (CMC) theory and action theory. The paradigm used is constructivism with a qualitative research approach. The method used is a case study. Research subjects in the study consisted of key informants and informants. Data collection techniques using interviews, observation and documentation. The results of this study indicate that the dynamics of communication are carried out through face-to-face (direct) communication and media (indirect) communication. The steps taken in eradicating hoaxes and hate speech are by providing direction to the public through open seminars and on their way being hampered by time and location constraints. Obstacles found in the process of blocking websites or social media, Kominfo cannot directly block them but must wait for recommendations from other parties that are in accordance with their respective sectors
STRATEGI EKSTERNAL HUMAS PUSKESMAS JATILUHUR KOTA BEKASI DALAM MENGOPTIMALKAN PELAYANAN KESEHATAN Helen Olivia; Achmad Budiman Sudarsono; Fitri Sarasati M
KOMUNIKATA57 Vol 4 No 1 (2023): KOMUNIKATA57
Publisher : FISIP IBI-K57 Prodi Komunikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55122/kom57.v4i1.734

Abstract

Penelitian ini dilatarbelakangi oleh urgensi pemberian pelayanan puskesmas kepada masyarakat di Puskesmas Jatiluhur. Tujuan dari penelitian ini adalah untuk mengetahui strategi humas eksternal Puskesmas Jatiluhur dalam memberikan pelayanan prima kepada masyarakat. Teori yang digunakan dalam penelitian ini adalah teori keunggulan komunikasi yang berperan sebagai pengelola menggunakan riset dan dialog untuk membangun komunikasi yang baik kepada publik. Metode penelitian kualitatif yang digunakan adalah pendekatan studi kasus. Teknik pengumpulan data menggunakan wawancara, observasi dan dokumentasi. Hasil penelitian ini menunjukkan bahwa strategi kehumasan eksternal pelayanan puskesmas di Jatiluhur didasarkan pada indikator A3: Attention, Action, Attitude. Pelayanan di Puskesmas Jatiluhur perlu dievaluasi secara berkala dari kegiatan eksternal dan perlu peningkatan sarana dan prasarana serta program yang bersentuhan dengan masyarakat sekitar.
Co-Authors Abdul Latief Achmad Budiman Sudarsono Ega Aditya Yusnanda Fitri Sarasati M Karina Nur Eka Hapsari Widarti Widarti Winda Leonita