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Konflik Komunikasi Kelompok Pecinta Klub epak Bola Persija (Jakmania) di Medan Rendy Grimaldi Valeri; Syafruddin Ritonga; Novri Novri
Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM) Vol 4, No 2 (2022): JIPIKOM OKTOBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jipikom.v4i2.1437

Abstract

The purpose of this study was to find out the beginning of the Communication Conflict of PERSIJA’s Football Club Lovers (Jakmania) in Medan and to found out how to overcome the communication conflict of PERSIJA’s Football Club Lovers (Jakmania) in Medan. This research used qualitative research methods. The results showed that the communication conflict that occurred in The Jakmania Medan is started from hateful comments made by other supporters to PERSIJA on social media and then caused a sense of revenge in the members of The Jakmania Medan. This led to differences of opinion between members of The Jakmania Medan, members who approved of to take revenge in social media comments and members who did not approve of it. This difference of opinion can even caused fights among fellow members of The Jakmania Medan while arguing to convey each of their opinion. The role of the group Leaader related is efforts to overcome communication conflicts that occur in The Jakmania Medan is by mediating and sanctioning. The form of sanctions that will be given is the revocation of member identification cards (KTA) and sanctions in the form of legal forms.
Analisis Kualitas Pelayanan Kartu Keluarga Pada Kelurahan Timbang Deli Kecamatan Medan Amplas Kota Medan Vivi Andriani; Yusniar Lubis; Syafruddin Ritonga
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 5, No 3 (2023): Journal of Education, Humaniora and Social Sciences (JEHSS), February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (989.657 KB) | DOI: 10.34007/jehss.v5i3.1437

Abstract

The purpose of this article is to analyze the quality of family card services in the weighing deli sub-district, Medan Amplas sub-district, Medan City, bearing in mind the role of the kelurahan as one of the government agencies tasked with administering public services. in the implementation of Family Card services there are several problems that have not been resolved so that the service does not run well. The slow process of managing correspondence, employees not mastering technology and the minimum number of employees so that the Family Card service becomes ineffective. This is influenced by any factors in improving the quality of Family Card services in Timbang Deli Village, Medan Amplas District, Medan City. The research approach was carried out qualitatively by using data collection methods, interviews, observation and documentation and analyzed qualitatively. The results of this study indicate that the implementation of the Family Card service in Timbang Deli Village, Medan Amplas District, Medan City has been going quite well, but there are still a number of things that still need to be improved. The inhibiting factors for this public service are: inadequate resources, inadequate financial resources and inadequate infrastructure and lack of employee commitment.
Sosialisasi Program Simpan Pinjam Khusus Perempuan Untuk Peningkatan Perekonomian Masyarakat di Desa Marjandi Pematang Syafruddin Ritonga; Nina Salmaniah Siregar; Taufik Wal Hidayat; Armansyah Matondang
Pelita Masyarakat Vol. 2 No. 2 (2021): Pelita Masyarakat, Maret
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/pelitamasyarakat.v2i2.4874

Abstract

The purpose of this socialization is to provide knowledge to mothers about savings and loans, especially women who have a more role and benefit for the welfare and economy of the family. The method used is direct socialization to mothers, in the village of Marjandi Pematang Siantar. From the results of this dedication, that with the SPP mothers can play a role in increasing household income / income so that the economy can be further improved. SPP can help the capital of poor families if they want to open a business so that it is hoped that the community can live in prosperity. the people's economy can be more stable for those who really use it properly and correctly, namely as business capital. Members in a group co-exist and help each other, equally bear if one member does not pay then the other is responsible for the payment.
Hubungan Kesiapan Menghadapi Perubahan dan Dukungan Organisasi terhadap Stres Kerja pada Aparatur Sipil Negara Dinas Kominfo Kabupaten Aceh Tenggara Widya Putri Utami; Nur Aisyah; Syafruddin Ritonga
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 4, No 4 (2022): Journal of Education, Humaniora and Social Sciences (JEHSS), May
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (332.775 KB) | DOI: 10.34007/jehss.v4i4.1075

Abstract

The purpose of this study is to see: Relationship Readiness To Changes And Organizational Support with Work Stress in Civil Servants Of The Information Service Kutacane Southeast Aceh. This study was conducted on 99 civil servants with total sampling techniques. Data retrieval by scale method is the scale of readiness to changes, the scale of organizational support and the scale of work stress. Analyze data using Multiple Regression. The results showed; 1.There is a very significant relationship between readiness to change and organizational support with work stress. Based on the results of this study, it can be stated that the hypothesis proposed in this study is accepted. 2. There is a very significant negative relationship between readiness to changes and work stress. This means that the higher the readiness to changes, the lower the work stress. 3. There is a very significant negative relationship between organizational support and work stress. This means that the higher the organization's support, the lower the work stress. variable readiness to changes and organizational support contributed to work stress by 32.4%. Separately, readiness for change contributed 20.8% to high low work stress, while organizational support contributed 19.8% to high low work stress. From these results, it is known that there are still 67.6% influence of other variables on work stress, where other factors in this study are not seen, including factors of working conditions, ambiguity, interpersonal factors, career development and organizational structure.
Strategi Komunikasi Pemasaran Pariwisata Taman Raja Batu Dalam Meningkatkan Arus Pariwisata Di Kabupaten Mandailing Natal Adriani Putri Shafira Nasution; Syafruddin Ritonga; Taufik Wal Hidayat
Jurnal Antropologi Sumatera Vol 19, No 2 (2022): Jurnal Antropologi Sumatera, Juni 2022
Publisher : Program Studi Antropologi Sosial Pascasarjana Universitas Negeri Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24114/jas.v19i2.43928

Abstract

The aim of the research is: to find out how the marketing communication strategy of Taman Raja Batu is in increasing the flow of tourism in Mandailing Natal Regency. To find out what factors hinder the tourism marketing communications of Taman Raja Batu in increasing the flow of tourism in Mandailing Natal Regency. The marketing communication strategy for Taman Raja Batu Tourism carried out by the Mandailing Natal Regency Tourism Office through various forms of promotion both internally and externally, in the form of promotion through social media which primarily targets young people and adolescents, bearing in mind that in the millennial era as when These young people and teenagers are inseparable from social media Facebook and Instagram. The inhibiting factors in tourism marketing communication at Raja Batu Park in increasing the flow of tourism in Mandailing Natal Regency are very minimal tour guides, so they are unable to create good communication in every introduction to tourist objects. The Tourism Office in increasing the flow of the tourism sector in Mandailing Natal Regency as the manager, lack of awareness, mindset and participation of the community's role in every activity in Taman Raja Batu Tourism.
Analisis Kualitas Layanan Pencairan Dana Dengan Aplikasi Elektronik Surak Perintah Membayar Pada Kantor Pelayanan Perbendaharaan Negara Sidikalang Nova Juliana Sianturi; Syafruddin Ritonga; Rudi Salam
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 5, No 3 (2023): Journal of Education, Humaniora and Social Sciences (JEHSS), February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (359.433 KB) | DOI: 10.34007/jehss.v5i3.1540

Abstract

This study aims to determine the service quality of electronic fund disbursement of Payment Orders at the Sidikalang State Treasury Service Office and the factors that influence it. This study used descriptive qualitative method. Using interview data collection techniques, observation, documentation and data triangulation. The results of this study indicate that the quality of the electronic fund disbursement service with a Payment Order at the Sidikalang State Treasury Service Office has implemented the dimensions of Tangibility, Reliability, Responsiveness, Assurance and Empathy. There are indicators that have not gone according to the wishes of the work unit, including the inconvenience of the service area including the infrastructure for service support facilities that are outside the service room. Meanwhile, the factors that affect the quality of disbursement of funds with electronic payment orders are the competence of service officers who are not yet uniform, and service facilities and infrastructure supporting service facilities that are less comfortable. It is necessary to uniform the competence of service personnel by participating in education and training, technical guidance, quality control groups or e-learning, increasing the comfort of service facilities and infrastructure and proposing to application developers to carry out application maintenance outside working hours so that application users are not disturbed in carrying out the disbursement process fund.