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<![CDATA[IMPLEMENTASI TATA KELOLA PEMERINTAHAN YANG BAIK DALAM MEWUJUDKAN KUALITAS PELAYANAN PUBLIK (STUDI MULTI SITUS DI KELURAHAN SIDOMUKTI DAN KELURAHAN SEMAMPIR) ]]>
<![CDATA[Agus Suprayoga]]>;
<![CDATA[Sugeng Mulyono]]>;
<![CDATA[Djuni Farhan]]>
<![CDATA[ Ar-Ribhu : Jurnal Manajemen dan Keuangan Syariah Vol 3 No 2 (2022): Ar-Ribhu ]]>
Publisher : <![CDATA[Faculty of Islamic Economics and Business ]]>
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<![CDATA[Good governance in the village or sub-district must be carried out in a structured and systematic manner so that it is not only accountable for all activities carried out but also can increase the competitiveness of the village. This means that with good management, the government can have clear directions and goals to achieve. Based on this, this research study aims to find out how to implement good governance in realizing the quality of public services in Sidomukti Village and Semampir Village, Kraksaan District. Qualitative research is a scientific research, which aims to understand a phenomenon in a natural social context by prioritizing the process of deep communication interaction between researchers and the phenomenon under study. Researchers took the research location with observations in Sidomukti Village and Semampir Village, Kraksaan District, Probolinggo Regency, in order to support the data needed in research related to the implementation of good governance in realizing the quality of public services. Sources of data obtained from the field where the research was carried out. To obtain this data, the interview method was used. This data was obtained from the results of the answers of related informants. The results of this study are as follows: (1) The implementation of governance in Sidomukti and Semampir villages has implemented good governance in serving administrative services, both population administration and government administration. (2) Obstacles in the implementation of governance are: HR problems (leadership commitment, quality and morality of human resources and the system as a determining factor for the performance of local government bureaucracy which is still not satisfactory and inadequate population administration facilities become obstacles in public services. (3 ) Solutions in resolving the obstacles to implementing internal bureaucratic reform are: Kelurahan cooperates with related agencies to increase resource capacity, access communication between kelurahan employees and the community, and optimize the role of organizations in Sidomukti and Semampir Villages.]]>
<![CDATA[The Influence of Organizational Culture and Work Environment on Employee Performance Through Job Satisfaction in Pratama Tax Service Office Pasuruan ]]>
<![CDATA[Surya Adhi Candra]]>;
<![CDATA[M.Jamal Abdul Nasir]]>;
<![CDATA[Sugeng Mulyono]]>
<![CDATA[ Eduvest - Journal of Universal Studies Vol. 1 No. 7 (2021): Journal Eduvest - Journal of Universal Studies ]]>
Publisher : <![CDATA[Green Publisher Indonesia ]]>
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DOI: 10.59188/eduvest.v1i7.100
<![CDATA[The purpose of this study was to determine the effect of organizational culture and work environment on employee performance through job satisfaction. This research is a survey research using explanatory research type. The sample used was 106 respondents from the Pasuruan Pratama Tax Service Office. The sample in this study is the same as the population of data collection by means of a census. Statistical analysis used is Path Analysis approach. Calculation of the estimated values of the parameters is carried out with the help of the SPSS application. The results of the study show that: i) Organizational culture directly has a positive and significant influence on job satisfaction; ii) the work environment has no direct influence on job satisfaction; iii) Organizational culture directly has a positive and significant influence on employee performance; iv) work environment has no direct influence on employee performance v) job satisfaction has a positive and significant influence on employee performance; vi) organizational culture indirectly has an influence on employee performance through job satisfaction; (vii) the work environment does not indirectly have an influence on employee performance through job satisfaction.Effectiveness while the remaining 35.1% is influential with other factors not examined by the authors in this study.]]>
<![CDATA[The Effects of Tax Education and Tax Supervision During the Covid-19 Pandemic on Tax Revenue Through Tax Compliance ]]>
<![CDATA[Said Faiz Alamien]]>;
<![CDATA[Sugeng Mulyono]]>;
<![CDATA[Rini Astuti]]>;
<![CDATA[Endang Suswanti]]>
<![CDATA[ International Journal of Economics Development Research (IJEDR) Vol. 4 No. 2 (2023): International Journal of Economics Development Research (IJEDR) ]]>
Publisher : <![CDATA[Yayasan Riset dan Pengembangan Intelektual ]]>
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DOI: 10.37385/ijedr.v4i3.3316
<![CDATA[This study sought to identify the effects of tax education and tax supervision during the Covid-19 pandemic on tax revenue through tax compliance. The population in this study was 1,550 Corporate Taxpayers engaged in the trade sector that are registered in the Singosari Tax Office. Using Slovin’s formula, 94 Taxpayers were selected as samples. Accidental sampling technique was used and data were collected by distributing questionnaires. Explanatory research using a quantitative approach was considered the most appropriate. Primary data came from respondents' answers to the questionnaire using a Likert scale of 1 to 5. Partial Least Square (PLS) was used to test the hypotheses of the study with the help of SmartPLS 4.0. The results show that tax education, tax supervision and tax compliance positively and significantly affect tax revenue, tax supervision positively and significantly affects tax compliance, tax education has no positive and significant effect on tax compliance, tax compliance cannot mediate tax education against tax revenue, and tax compliance partially mediates tax supervision against tax revenue.]]>
<![CDATA[Pengaruh Budaya Kaizen Terhadap Kinerja Karyawan Melalui Motivasi Internal dan Disiplin Kerja ]]>
<![CDATA[Herdian Rangga Permana]]>;
<![CDATA[Ernani Hadiyati]]>;
<![CDATA[Sugeng Mulyono]]>
<![CDATA[ Jurnal Sosial Teknologi Vol. 1 No. 4 (2021): Jurnal Sosial dan Teknologi ]]>
Publisher : <![CDATA[CV. Green Publisher Indonesia ]]>
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DOI: 10.59188/jurnalsostech.v1i4.44
<![CDATA[Penelitian ini bertujuan mendeskripsikan budaya kaizen, kinerja, motivasi internal dan disiplin kerja serta menganalisis pengaruh budaya kaizen terhadap kinerja melalui motivasi internal dan disiplin kerja karyawan departemen after sales Auto 2000 Sutoyo Malang. Peneliti menggunakan metode sampling sensus dalam penentuan responden penelitian, artinya semua anggota populasi digunakan sebagai sampel yaitu 62 karyawan Departemen after sales Auto 2000 Sutoyo Malang. Hal ini dilakukan karena jumlah populasi relatif kecil. Pengumpulan data menggunakan kuesioner, sedangkan analisis data menggunakan analisis deskriptif dan SEM (Structural Equation Modeling) component based PLS (Partial Least Squares) dengan bantuan software SmartPLS 3.3. Hasil penelitian menunjukkan bahwa budaya kaizen berpengaruh positif dan signifikan terhadap kinerja, budaya kaizen berpengaruh positif dan signifikan terhadap kedisiplinan, budaya kaizen berpengaruh positif dan signifikan terhadap motivasi internal, kedisiplinan berpengaruh positif dan signifikan terhadap kinerja, motivasi internal berpengaruh positif dan tidak signifikan terhadap kinerja. Motivasi internal berpengaruh positif dan signifikan terhadap kedisiplinan. Budaya kaizen berpengaruh positif dan signifikan terhadap kinerja melalui kedisiplinan. Budaya kaizen berpengaruh positif dan tidak signifikan terhadap kinerja melalui motivasi internal. Budaya kaizen berpengaruh positif dan signifikan terhadap kinerja melalui motivasi internal dan kedisiplinan. Dapat disimpulkan bahwa secara umum budaya kaizen memberikan pengaruh positif dan signifikan terhadap kinerja karyawan yang diperkuat dengan adanya pengaruh motivasi internal dan disiplin kerja.]]>
<![CDATA[Peningkatan Kapasitas Kepala Desa untuk Memajukan Desa melalui BUMDES di Jawa Timur ]]>
<![CDATA[Oyong Lisa]]>;
<![CDATA[Djuni Farhan]]>;
<![CDATA[Sugeng Mulyono]]>
<![CDATA[ Jurnal Pengabdian dan Peningkatan Mutu Masyarakat (Janayu) Vol. 5 No. 2 (2024): Jurnal Pengabdian dan Peningkatan Mutu Masyarakat ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Malang ]]>
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DOI: 10.22219/janayu.v5i2.32341
<![CDATA[Purpose – Badan Usaha Milik Desa (BUMDes) is one of the crucial instruments in advancing villages and enhancing community welfare. The success of BUMDes greatly depends on the capacity of the village head in leading and managing BUMDes. The community service activities aim to enhance the capacity of village heads in the East Java Province to manage BUMDes. Design/methodology/approach – The community service activities are conducted through training and mentoring methods for Village Heads in the East Java Province. Findings – The Village Head, after participating in training and mentoring activities, experienced a significant increase in knowledge and skills in managing BUMDes. This improvement encompasses managerial aspects, planning, and the implementation of BUMDes programs. This indicates that the community service activities conducted effectively enhanced the capacity of the Village Head, which in turn has the potential to advance the overall welfare of the village community. Originality/value – The originality of these community service activities lies in the holistic, integrated, and contextually adapted approach in enhancing the capacity of Village Heads and advancing BUMDes in the East Java Province.]]>
<![CDATA[Influence Of Leadership Style And Work Motivation To Employee Job Satisfaction (Case study on PT Indofood) ]]>
<![CDATA[Tri cicik Wijayanti]]>;
<![CDATA[Jamal Abdul Nasir]]>;
<![CDATA[Sugeng Mulyono]]>
<![CDATA[ International Journal of Economic Research and Financial Accounting Vol 1 No 3 (2023): IJERFA-APRIL 2023 ]]>
Publisher : <![CDATA[CV. AFDIFAL MAJU BERKAH ]]>
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DOI: 10.55227/ijerfa.v1i3.32
<![CDATA[The purpose of this study was to determine and analyze the influence of style leadership and work motivationagainst job satisfaction of employees at PT Indofood. This study was conducted by simple random sampling techniques (techniques simple sample), with a sample of 75 respondents. Whole regression equation the doubles used have met the requirements of the classical assumption test. Results of the study this shows that there is a significant and positive influence between the style leadership and motivation simultaneously to employee satisfaction in PT Indofood.]]>
<![CDATA[Women’s Empowerment Through Collateral-Free Credit (Case Study of the An-Nisa Pati Cooperative) ]]>
<![CDATA[Zunaida, Daris]]>;
<![CDATA[Endang Suswati]]>;
<![CDATA[Sugeng Mulyono]]>;
<![CDATA[Jamal Abdul Nasir]]>
<![CDATA[ Journal of Islamic Economic Studies Vol. 1 No. 3 (2025): September 2025 ]]>
Publisher : <![CDATA[Yayasan Darussalam Patalassang ]]>
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<![CDATA[Women's empowerment is a top priority in Indonesia's economic development, aligned with the Sustainable Development Goals (SDGs), particularly SDG 5 on gender equality and SDG 8 on economic growth and decent work. However, women still face significant barriers in accessing formal financing. This study aims to analyze the role of the An-Nisa Pati Cooperative as a local institutional innovation in providing access to collateral-free microcredit and its impact on women's economic empowerment. The research method used a descriptive qualitative approach with in-depth interviews, participant observation, and document analysis. The results show that the An-Nisa Cooperative not only opens access to financing for women in microenterprises, agriculture, and informal businesses, but also increases women's self-confidence, social solidarity, and economic participation. The implications of this study emphasize the importance of strengthening community-based institutions as an effective strategy to address structural inequalities and promote gender mainstreaming in local economic development.]]>
<![CDATA[Analysis of Motivation, Training, Competence and Employee Performance at the Mojokerto Regency Regional Development Planning Agency ]]>
<![CDATA[Dody Prasetyo]]>;
<![CDATA[Ernani Hadiyati]]>;
<![CDATA[Sugeng Mulyono]]>
<![CDATA[ Jurnal Manajemen Sains dan Organisasi Vol. 4 No. 1 (2023): Jurnal Manajemen Sains dan Organisasi ]]>
Publisher : <![CDATA[Fakultas Ekonomi dan Bisnis, Universitas Palangka Raya ]]>
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DOI: 10.52300/jmso.v4i1.8690
<![CDATA[Purpose - The purpose of this study was to determine and analyze the effect ofmotivation and training on employee performance by mediating the competency ofthe employees of the Mojokerto Regency Regional Development Planning Agency.Design/Methodology/Approach – This type of research uses a survey approach. Thefamous survey research is The Gallup Poll which is intended to find out people'sopinions. Based on the level of explanation, this research can also be grouped intoassociative research. Associative research, namely research that links or morevariables, for example looking at the influence of coach factors and work motivationon employee performance. As for this study, the researchers decided to take theresearch population with the target or object, namely employees at the RegionalDevelopment Planning Agency Office of Mojokerto Regency, a total of 50 people.Data analysis used Partial Least Square (PLS) analysis.Findings - The results of this study explain that employee competence is not amediating variable in this study. The influence of motivation and training is directlyproven to be able to improve employee performance and even employee competencecan directly improve employee performance. It has not been proven that employeecompetence in this research model as mediation has not been proven, this isexplained in the discussion]]>
<![CDATA[Knowledge, Leadership, and Experience: Determinants of Patient Safety Culture ]]>
<![CDATA[Ni Luh Putu Asrini Dewi]]>;
<![CDATA[Endang Suswati]]>;
<![CDATA[Sugeng Mulyono]]>
<![CDATA[ Jurnal Relevansi : Ekonomi, Manajemen dan Bisnis Vol 10 No 3 (2026): June ]]>
Publisher : <![CDATA[Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM), STIE Krakatau ]]>
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DOI: 10.61401/relevansi.v10i1.383
<![CDATA[Patient safety culture is a critical component of healthcare quality and is influenced by both individual and organizational factors. This study examines the roles of knowledge level and leadership style in shaping patient safety culture, while considering length of service (tenure) as an intervening variable. A quantitative explanatory design was employed using structural equation modeling-partial least squares (SEM-PLS). The study involved 40 healthcare professionals (doctors, nurses, and midwives) at Permata Husada Pleret Hospital, Yogyakarta, who were selected using total sampling. Data were collected using validated questionnaires and analyzed to assess the direct and indirect relationships among the variables. Knowledge level (β = 0.312; p < 0.05) and leadership style (β = 0.354; p < 0.05) significantly influenced patient safety culture. Length of service (tenure) also had a significant effect (β = 0.267; p < 0.05). The indirect effects indicate that tenure partially transmits the influence of knowledge (β = 0.077; p < 0.05) and leadership (β = 0.080; p < 0.05) on patient safety culture. The model explained 60.0% of the variance in patient safety culture (R² = 0.600), indicating moderate-to-strong explanatory power. Patient safety culture is shaped by the combined influence of knowledge, leadership and tenure. However, tenure should be interpreted cautiously as organizational exposure rather than purely experiential learning. Given the small sample size and single-hospital setting, the findings should not be generalized. Future studies should incorporate larger, multicenter samples to improve external validity.]]>
<![CDATA[Transformational Leadership, Organizational Culture, and OCB on Hospital Employee Performance ]]>
<![CDATA[Berti Anharita]]>;
<![CDATA[Endang Suswati]]>;
<![CDATA[Sugeng Mulyono]]>
<![CDATA[ Jurnal Relevansi : Ekonomi, Manajemen dan Bisnis Vol 10 No 3 (2026): June ]]>
Publisher : <![CDATA[Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM), STIE Krakatau ]]>
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DOI: 10.61401/relevansi.v10i1.380
<![CDATA[This study aims to examine the influence of transformational leadership and organizational culture on employee performance in regional public hospitals, with Organizational Citizenship Behaviour (OCB) serving as a mediating variable. A quantitative explanatory approach was employed using a survey. Data were collected from medical and non-medical employees using structured questionnaires. The analysis was conducted using Partial least squares structural equation Modelling (PLS-SEM) was used to evaluate the relationships among transformational leadership, organizational culture, OCB, and employee performance. The findings revealed that transformational leadership and organizational culture have positive and significant effects on employee performance. Both variables also positively influenced OCB, which subsequently strengthened employee performance. Furthermore, OCB plays a mediating role in the relationship between transformational leadership, organizational culture and employee performance. These findings indicate that improving employee performance in public hospitals is not solely dependent on formal managerial systems but also on voluntary employee behaviours reflected through OCB. This study contributes to the human resource management literature by emphasizing the strategic role of OCB as a behavioural mechanism linking leadership, organizational culture, and employee performance in healthcare organizations’ performance. However, the study was limited to a single regional public hospital and used a cross-sectional design, which may limit its generalizability.]]>
