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The Total Performance Scorecard: Case at UIN Syarif Hidayatullah Jakarta Suhendra Suhendra
ETIKONOMI Vol 15, No 2 (2016)
Publisher : Faculty of Economic and Business

This study aims to identify and analyse Total Human Resources Champions Management in relation to the Total Performance Scorecard. This study uses primary data by distributing questionnaires to the respondents, the 30 heads of department, 60 lecturers, 30 administrative staffs and 60 students of UIN Syarif Hidayatullah Jakarta. Partial Least Square (PLS) had been used. Results from this study showed that all dimensions of Total Human Resources Champions Management (Human Resources Strategic Management, Infrastructure Management Firm, Management Employee Contribution, Management of Transformation and Changes, Spiritual and Campaign Management, Talent Management) affected on Total Human Resources Champions Management, furthermore, Total Human Resources Champions Management has a significant positive effect on the Total Performance Scorecard course at UIN Syarif Hidayatullah Jakarta.DOI: 10.15408/etk.v15i2.3864

The Determinant of Stock Price: Evidence on Food and Beverage Companies in Indonesia Indo Yama Nasarudin; Suhendra Suhendra; Luthfia Farida Anggraini
ETIKONOMI Vol 18, No 1 (2019)
Publisher : Faculty of Economic and Business

One aspect that concerns investors in valuing stocks is financial performance. The purpose of this research is to examine the effect of financial performance, firm size, and corporate social responsibility disclosure to the stock price in food and beverage sector companies in Indonesia Stock Exchange. Using a purposive sampling method has done the sample collection method and eleven of eighteen companies, which listed in Indonesia Stock Exchange in the years of 20013-2017, are used as the research samples. The method used in this study was Structural Equation Modeling Partial Least Square (SEM-PLS). The result of the research shows that financial performance, firm size, and corporate social responsibility disclosure affect the stock price. This result implies that the firm should improve the internal factors to increase stock prices.JEL Classification: G23, G32

HOW DOES JAKARTA’S MILLENNIALS PERCEIVE THE FEAR OF COVID-19 OUTBREAK’S BEGINNING? Suhendra Suhendra
EMPATI: Jurnal Ilmu Kesejahteraan Sosial Vol 10, No 2 (2021): Empati Edisi Desember 2021
Publisher : Social Welfare Study Program

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/empati.v10i2.21897

Abstract. This article discusses emotional expression and experience of Jakarta millennials in perceiving fear at the beginning of the Covid-19 outbreak in Indonesia. This research was conducted through a case study method which was narrated descriptively. The initial concept led this research in finding data was the Extended Parallel Process Model theory proposed by Kim Witte and several supporting concepts in emotional communication. The results show that Jakarta millennials perceive fear as internal anxiety created by threats as an external danger. They consider Covid-19 as a frightening threat with a high level of vulnerability and severity that has an impact on health, economic and social aspects. They also have a high level of efficacy by having the understanding of Covid-19 and health protocols and efforts to implement them. Individual differences through media literacy and direct experience of Covid-19 are important aspects that encourage efficacy to achieve danger control from fear that change beliefs, intentions, attitudes and behaviors of Jakarta millennials in fighting the transmission of Covid-19 through the application of health protocols.Keyword: Fear; Covid-19; Millennial; Media; ExperienceAbstrak. Artikel ini membahas mengenai ekspresi dan pengalaman emosi milenial Jakarta dalam mempersepsi rasa takut pada awal wabah Covid-19 di Indonesia. Penelitian ini dilakukan melalui metode studi kasus yang dinarasikan secara deskriptif. Konsep awal yang mengantarkan penelitian ini dalam menemukan data adalah teori Extended Parallel Process Model yang diajukan Kim Witte dan beberapa konsep pendukung dalam komunikasi emosional. Hasil penelitian menunjukan bahwa milenial Jakarta mempersepsi takut sebagai kekhawatiran yang bersifat internal yang diciptakan oleh ancaman sebagai bahaya yang bersifat eksternal. Mereka menganggap Covid-19 sebagai ancaman yang menakutkan dengan tingkat kerentanan dan keseriusan yang tinggi yang berdampak pada aspek kesehatan, ekonomi dan sosial. Mereka juga memiliki tingkat efikasi yang tinggi dengan adanya pemahaman tentang Covid-19 dan protokol kesehatan serta upaya penerapannya. Perbedaan individu melalui literasi media dan pengalaman langsung terhadap Covid-19 merupakan aspek penting yang mendorong efikasi untu mencapai pengendalian bahaya dari ketakutan yang mengubah kepercayaan, intensi, sikap dan perilaku milenial Jakarta dalam melawan penularan Covid-19 melalui penerapan protokol kesehatan.Kata Kunci: Rasa Takut; Covid-19; Milenial; Media; Pengalaman

How Work Stress Intermediate Work-Family Conflict And Workload To Employee Performance? Frendy Ilham Saputra; Suhendra Suhendra
Enrichment : Journal of Management Vol. 12 No. 5 (2022): December: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

This research aims to test the impact of Work-Family Conflict and Workload on Employee Performance through Variable Intervening Work Stress. The data used in this study are primary and secondary. In this study, the analytical method used is path analysis and the Sobel test. The number of respondents was 84, which was determined by the non-probability and purposive sampling techniques. The results of this study indicate that in the structural path analysis equation 1, there is (1) work-family conflict there is no significant direct effect on work stress, (2) workload has a significant effect on work stress, (3) work-family conflict and workload have an effect significant to work stress. The structural path analysis equation 2 shows that (4) work-family conflict has a significant effect on employee performance, (5) workload has no direct and significant effect on employee performance, (6) work stress has a significant effect on employee performance, 7) work stress as a mediating variable has no significant effect between work-family conflict on performance, (8) work-family conflict, workload, and work stress have a significant effect on employee performance, (9) work stress as a mediating variable has a significant influence between workload on employee performance.

Spiritual Capital, Human Capital, and Knowledge Management in Indonesian Hajj Service Quality: A Maqāṣid and Fiqh al-Khidmah Systematic Review Suhendra Suhendra; Sudarnoto Abdul Hakim; Lukman Lukman; Mohammad Taqiuddin bin Mohamad
Jurnal Ilmiah Mizani: Wacana Hukum, Ekonomi Dan Keagamaan Vol 13, No 1 (2026): January-June
Publisher : Faculty of Sharia (Islamic Law) at Fatmawati Sukarno State Islamic University Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29300/mzn.v13i1.9232

The quality of Hajj services in Indonesia is conventionally analysed through managerial frameworks that treat officer competence as an administrative rather than a juridical variable. This study challenges that framing by situating spiritual capital, human capital, and knowledge management within the normative architecture of fiqh al-khidmah and maqāṣid al-sharīʿah, and by determining the ḥukm taklīfī governing spiritual capital in the specific context of khidmah al-ḥujjāj. A Systematic Literature Review (SLR) structured according to the PRISMA protocol synthesises 48 Scopus-indexed studies published between 2020 and 2025. The PRISMA workflow governs source identification and selection, while an istinbāṭ-oriented analytical layer derived from uṣūl al-fiqh governs normative interpretation, applying the maqāṣid hierarchy (ḍarūriyyāt, ḥājiyyāt, taḥsīniyyāt), selected qawāʿid fiqhiyyah — principally al-masyaqqah tajlib al-taysīr, taṣarruf al-imām ʿalā al-raʿiyyah manūṭ bi al-maṣlaḥah, and al-wasāʼil lahā ḥukm al-maqāṣid — and the principle of sadd al-dharāʼ iʿ as interpretive instruments. The synthesis finds that human capital is a necessary but insufficient determinant of service quality; spiritual capital, grounded in taqwā, amānah, and iḥsān, functions as a sharʿī-normative asset whose ʿillah is not private piety but the realisation of ḥifẓ al-dīn and ḥifẓ al-nafs for the pilgrim; and knowledge management constitutes the organisational wasīlah that operationalises both capitals in accordance with maqāṣid objectives. The resulting ḥukm taklīfī positions spiritual capital as ḥājī rising to ḍarūrī whenever its absence foreseeably endangers the pilgrim’s religious or physical integrity, and identifies knowledge management as a sharʿī wasīlah whose neglect is juristically censured wherever it produces loss of maṣlaḥah to the pilgrim. These findings are synthesised into a “Sharīʿah-Informed Service Profit Chain” model that reframes officer performance as a taklīf sharʿī rather than an administrative duty, contributing to fiqh al-khidmah a normative framework applicable to state-administered religious services beyond the Hajj context

The Effect of Compensation Equity and Social Work Environment on Employee Retention: The Mediating Effect of Job Satisfaction Hemmy Fauzan; Tongku Rifa Ayu Pitaloka; Irhamsyah Putra; Bahrul Yaman; Suhendra Suhendra
Journal of Management and Business Innovations Volume: 07, Number: 01, 2025
Publisher : Management Department Universitas Islam Negeri Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jombi.v7i01.24200

This study investigates the impact of compensation equity and the social work environment on employee retention, with job satisfaction serving as the mediating variable, among employees of PT JPT Jatidiri Trans. The employed quantitative method was path analysis utilizing data from 116 respondents. The study's results indicated that equitable compensation and a positive social work environment greatly enhanced job satisfaction, therefore leading to improved employee retention. The findings indicate that equitable remuneration and a conducive work environment substantially improve job satisfaction and employee retention. Organizations should prioritize equitable compensation and a conducive work environment to improve employee satisfaction and retention. Keywords: Compensation Employee Retention, Equity, Job Satisfaction, Social Work Environment

Beyond the Halal Seal: Maqâshid al-Syarî‘ah Content Marketing and Customer Engagement in Halal Small and Medium Enterprises Ahmad Dumyathi Bashori; Suhendra Suhendra; Sucayono Sucayono
Madania: Jurnal Kajian Keislaman Vol 30, No 1 (2026): JUNE
Publisher : Universitas Islam Negeri (UIN) Fatmawati Sukarno Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29300/madania.v30i1.12200

This research tries to examine whether the marketing value that is owned by halal small and medium enterprises (SMEs) does not stop at the certification seal but rather moves toward the substance of the content that such firms publish on social media. By departing from customer engagement theory and also from the higher objectives of Islamic law (maqâshid al-syarî‘ah), this study tests how four drivers at the content level, namely halal content authenticity, Islamic content quality, maqâshid al-syarî‘ah content implementation, and trust toward halal social media content, give effect to customer engagement. The data in this research were collected from customers who follow the accounts of halal SMEs on social media, and the analysis itself was carried out through partial least squares structural equation modelling with the SEMinR package, together with 1,000 bootstrap resamples. As for the measurement model, its internal consistency and its convergent validity were proven to be adequate, whereas the discriminant validity among the constructs, which are strongly correlated with one another, is still examined and is marked for further confirmation. The structural model was able to explain a fairly large portion of the variance in customer engagement (R² = 0.754), and all four hypotheses in this study were supported. Among the four of them, trust toward halal social media content gave the strongest effect, and it was then followed quite closely by Islamic content quality and by halal content authenticity, while maqâshid al-syarî‘ah content implementation still contributed a significant effect even though it was more modest. Based on such findings halal certification only works as a threshold cue and not as a relational cue, so that engagement is in fact built through content that can be trusted, that is correct from the religious side, and that stands on ethics. Therefore, this study contributes an integrative reading, which is based on maqâshid, upon halal content marketing, and at the same time it also gives practical direction for the owners of SMEs who compete within crowded digital marketplaces. Penelitian ini berusaha menelaah apakah nilai pemasaran yang dimiliki oleh usaha kecil dan menengah (UKM) halal sesungguhnya tidak berhenti pada label sertifikasi, melainkan justru bergerak menuju substansi konten yang mereka publikasikan di media sosial. Dengan berpijak pada teori keterlibatan pelanggan dan juga pada tujuan tertinggi hukum Islam (maqâshid al-syarî‘ah), penelitian ini menguji bagaimana empat pendorong pada tingkat konten, yakni autentisitas konten halal, kualitas konten Islami, implementasi konten maqâshid al-syarî‘ah, serta kepercayaan terhadap konten halal di media sosial, memberikan pengaruh terhadap keterlibatan pelanggan. Data dalam penelitian ini dihimpun dari pelanggan yang mengikuti akun UKM halal di media sosial, dan analisisnya sendiri dilakukan melalui pemodelan persamaan struktural berbasis partial least squares dengan paket SEMinR beserta 1.000 resampel bootstrap. Adapun untuk model pengukuran, konsistensi internal dan validitas konvergennya terbukti memadai, sedangkan validitas diskriminan di antara konstruk yang saling berkorelasi kuat masih dikaji dan ditandai untuk dikonfirmasi lebih lanjut. Model struktural mampu menjelaskan bagian yang cukup besar dari varians keterlibatan pelanggan (R² = 0,754), dan keempat hipotesis dalam penelitian ini pun terdukung. Di antara keempatnya, kepercayaan terhadap konten halal di media sosial memberikan pengaruh yang paling kuat, yang kemudian diikuti secara cukup dekat oleh kualitas konten Islami dan oleh autentisitas konten halal, sementara implementasi konten Maqashid Syariah tetap menyumbang pengaruh yang signifikan walaupun lebih moderat. Berdasarkan temuan yang demikian dapat dilihat bahwa sertifikasi halal hanya bekerja sebagai isyarat ambang dan bukan sebagai isyarat relasional, sehingga keterlibatan pada kenyataannya dibangun melalui konten yang dapat dipercaya, yang benar dari sisi keagamaan, serta yang berpijak pada etika. Oleh karena itu, penelitian ini menyumbangkan sebuah pembacaan yang integratif, yang berbasis maqâshid, atas pemasaran konten halal, dan sekaligus juga memberikan arahan praktis bagi para pemilik UKM yang bersaing di dalam pasar digital yang padat.

Analysis of Sharia Hotel Tourism Performance Factors in the Seribu Islands, DKI Jakarta in 2024 Lukman Lukman; Hepi Prayudiawan; Suhendra Suhendra; Bahrul Yaman; Awani Ceria Luksita
Indonesian Economic Review Vol. 5 No. 1 (2025): February : Indonesian Economic Review
Publisher : Cahaya Abadi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53787/iconev.v5i1.73

Sharia tourism has become one of Indonesia’s leading sectors contributing significantly to national foreign exchange earnings. In line with this development, the hospitality industry plays a strategic role in realizing competitive and sustainable sharia-based tourism. This study aims to analyze the determinants that influence the performance of sharia hotel tourism in Indonesia. A quantitative research approach was employed, utilizing Partial Least Squares (PLS) as the main analytical tool to test the proposed model and hypotheses. The findings indicate that the performance of sharia hotel tourism can be assessed through several key indicators, including employment absorption, improvement of community economic welfare, as well as environmental and socio-cultural sustainability. Furthermore, empirical evidence reveals that the performance of sharia hotel tourism is significantly affected by various factors such as environmental conditions, quality of services, governance systems, accessibility, infrastructure, facilities, and regulatory frameworks. Among these, regulatory factors demonstrate strong linkages with aspects of location, capital, and promotional efforts, which collectively determine the competitiveness and attractiveness of sharia-compliant hotels. The study emphasizes the importance of comprehensive governance and policy support in strengthening sharia tourism performance. Hence, effective collaboration among stakeholders, including government, hotel managers, and local communities, is crucial to enhance Indonesia’s position as a global center for sharia tourism.

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