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Sunaryo Sunaryo
Jurusan Teknik Industri Fakultas Teknologi Industri Universitas Islam Indonesia
Engineering Mechanical Engineering

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PENGARUH PENAMBAHAN MEKAINISME PEMUTAR PADA LAJU PEMBALIKAN TELUR TETAS Sunaryo Sunaryo
Teknoin Vol. 21 No. 2 (2015)
Publisher : Faculty of Industrial Technology Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/.v22i2.3705

Abstract

One of the success factor for hatching egg was egg turning on home made egg hatcher classification. These were average four egg turnings needed to hatching egg during 70% days of hatching times. For egg turning, if conducted one by one, there were opportunities off falling off, moreover leads to failure and longer period of time. Using hollistic approach on egg turning, that were added on egg turning tools, the egg turning can be done as whole series in less than two seconds.
ANALISIS KUALITAS PELAYANAN PUBLIK TERHADAP KEPUASAN KONSUMEN DENGAN MENGGUNAKAN METODE SERVPERF-IPA-CSI Annisa Azzahra Handriati; Sunaryo Sunaryo; Vembri Noor Helia
Teknoin Vol. 21 No. 4 (2015)
Publisher : Faculty of Industrial Technology Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/.v21i4.4294

Abstract

Customer satisfaction is the most important aspect in order to improve services of Jombor bus station in Sleman-Yogyakarta. The research aims to find out service performance provided in the Jombor bus station, and to give an overview of vicinity condition which can be used to improve services quality for the customer. Methods used in this research are: Service performance (Servperf), Importance Performance Analysis (IPA), and Customer Satisfaction Index (CSI). Servperf method with five measuring attribute such as tangibles, responsiveness, assurance, empathy, reability is used to determine the rate of service performance. Furthermore, there are 17 questions provided in order to collect the data. Based on Importance Performance Analysis, there are four service attributes having high level of interest, and low service performance. They are: fineness, cleanliness, and mildness of passenger waiting room, and praying room, also the bus condition, and the safety of bus station zone. The result shows that consumers feel less satisfied with services provided by Jombor bus station management. It because based on the calculation of customer satisfaction index, value 71% is classified as poor condition. Several advices have been given in order to improve the consumer satisfaction such as, inspection of bus condition, renovation of passenger waiting room, rest room, and praying room including the availability of electric equipment such as: speaker, microphone, CCTV, and announcement board. Moreover, in order to reduce the air pollution, the Jombor bus station is suggested to grow some plants in its environment.
KALKULASI OVERALL EQUIPMENT EFFECTIVENESS (OEE) UNTUK MENGETAHUI EFEKTIVITAS MESIN KOMATZU 80T (Studi Kasus pada PT. Yogya Presisi Tehnikatama Industri) Sunaryo Sunaryo; Eko Ardi Nugroho
Teknoin Vol. 21 No. 4 (2015)
Publisher : Faculty of Industrial Technology Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/.v21i4.4299

Abstract

One of the molding injection Komatsu 80T in the PT Yogya Presisi Teknikatama Industry has a problem on its performance. The performance of this injecton molding can be calculated by Overall Equipment Effectiveness(OEE). OEE is a factor which can be found by multiplication of Availability Ratio, Performance Efficiency and Rate of Quality. The values of OEE then be compared to the standart values of JIPM (The Japan Institute of Plan Maintenance) which JIPM defined a minimal standard value of OEE is 85%. If the result of OEE calculation less than 85%,what causes it be analysed by the Six Big Losses Analysis. The Result of analysis showed the sequence as Reduced Speed Loss, Setup and Adjusmnet loss, and Rework Loss. Then by Fishbone diagram, it can be known the causes of the decreasing OEE values, so the management can do the repairment.
ANALISIS KEERATAN HUBUNGAN DI ANTARA PELANGGAN – KARYAWAN DAN PERUSAHAAN MENGGUNAKAN METODE HUMAN SIGMA (Studi Kasus : Jeng Dewi Wedding Organizer) Sunaryo Sunaryo; Abdul Kholid
Teknoin Vol. 22 No. 3 (2016)
Publisher : Faculty of Industrial Technology Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/teknoin.vol22.iss3.art7

Abstract

One of the service  industry in Indonesia is wedding Organizer. It’s operation  is fasilitation in wedding fiesta. To increase the volume of operation, the Jeng Dewi Wedding Organizer has to createsquality of services. It can be done by increasing engagements and relations amongs employeecustomer and the company. Engagement amongs of them  will be the main factor  of the company’s sucsess. The customers has to be made satisfied by services. They are not satisfied by rational but olso by emotional. The customers which satisfied by services will results  a big profit. To do it coompany has to create a big engagements among of them. It needs an analysis, which can use  Human Sigma to measure the value of engagement. Human Sigma is a tool to analyse   the person’s emotinal . The result of this analysis is 35.5% for the value Human Sigma, 49 % for the value of Customers Engagement and 49 % for the value of  Employee Engagement. So the corporation  has to increase  all of this parameter.
Co-Authors Abdul Kholid Annisa Azzahra Handriati Ardi Nugroho Vembri Noor Helia