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All Journal Jurnal Ilmiah Universitas Batanghari Jambi J-MAS (Jurnal Manajemen dan Sains) Jurnal Ilmiah Dikdaya
Reni Devita
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Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

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Journal : J-MAS (Jurnal Manajemen dan Sains)

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Peningkatan Kompensasi Terhadap Kinerja Pegawai pada Dinas Perhubungan Kota Jambi Reni Devita
J-MAS (Jurnal Manajemen dan Sains) Vol 6, No 2 (2021): Oktober
Publisher : Universitas Batanghari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jmas.v6i2.302

Abstract

The research method used in this research is descriptive and quantitative methods. The quantitative descriptive method aims to describe the nature of something that is ongoing at the time the research is conducted and examines the causes of a particular phenomenon. The data that will be collected will be analyzed, including secondary data analyzed descriptively, while primary data will be analyzed using analytical tools using SPSS program tools. Before the data is used in the SPSS program, the ordinal data is first used as an interval using the method of success interval (MSI) program. From the total population of 124 people studied, the sample became 55 Employees At The Transportation Office Jambi City  The results of the study are as follows Compensation with an average score of 268.2 when viewed on the scale range, namely Very High, means that compensation at the Jambi City Transportation Service is in the Very High criteria. Performance with an average score of 265.3 when viewed on the scale range, namely Very High, meaning that the performance at the Jambi City Transportation Service is in the Very High criteria. Increasing compensation through stronger performance, increasing employee compensation will result in higher employee performance .The increase in compensation with the performance of the Jambi City Transportation Service employee has a coefficient of determination known from the value (R2) of 0.238 so that it can be interpreted that the increase given by the compensation variable on performance is positive. This condition means that this figure states that the compensation variable (X) is able to explain the employee performance variable (Y) at the Jambi City Transportation Service of 23.8%, whereas 76.2% is caused by other variables outside the variables studied. Compensation and Performance at the Jambi City Transportation Service is categorized as Very High. Based on the hypothesis test, it is known that there is a significant increase in the Jambi City Transportation Service Office, this is evidenced by the tcount 4.073 > ttable 1.67412.
E-Service Quality, Corporate Image, Government Policy terhadap E-Satisfaction pada Universitas yang di Moderasi E-Trust Albetris Albetris; M Alhudhori; Reni Devita; Muhammad Emil
J-MAS (Jurnal Manajemen dan Sains) Vol 7, No 2 (2022): Oktober
Publisher : Universitas Batanghari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jmas.v7i2.757

Abstract

Service competition at the University with the use of technological facilities to serve people who have not been served by services at the University has great potential to expand the distribution of services to the community. The model of service marketing, relational marketing and digital marketing needs to be studied simultaneously through a service marketing management approach to get e-satisfaction. The purpose of this study was to obtain an e-Satisfaction model at the University as a marketing strategy for University services, especially in Jambi Province. The research design used an explanatory survey approach. The survey was conducted at Private Universities in Jambi Province. The number of respondents as many as 392 University service users taken by random sampling. Data analysis was carried out using a structural equation modeling (SEM) approach and the SmartPLS 4 program.
Co-Authors Albetris, Albetris M Alhudhori Muhammad Emil