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All Journal International Journal of Artificial Intelligence Research Multidiciplinary Output Research for Actual and International Issue (Morfai Journal)
Anwar Puteh
Faculty Of Economics, Universitas Malikussaleh, Indonesia
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Social Sciences Other

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Impact of Service Quality on Increasing the Number of Sharia Pawnshop Customers in Aceh Anwar Puteh; M. Rasyidin; Muhammad Authar ND; Nurul Mawaddah; Yulius Dharma
International Journal of Artificial Intelligence Research Vol 6, No 1.2 (2022)
Publisher : STMIK Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v6i1.2.816

Abstract

This study examines the effect of service quality on increasing the number of Sharia Pawnshop customers in Aceh Province. Service quality indicators are Tangibles, Empathy, Responsiveness, Reliability and Assurance. This study used primary data which were the results of the distribution of questionnaires to Sharia Pawnshop customers in Aceh Province as many as 100 respondents. Data analysis used multiple linear regression analysis. The results found that all service quality variables such as Tangibles, Empathy, Responsiveness, Reliability and Assurance had a positive and significant effect on increasing the number of Sharia pawnshop customers in Aceh Province. This proves that PT. Sharia Pawnshop (PT. Pegadaian Syariah) must pay attention to and improve the quality of services to increase the number of people, especially those in Aceh Province to become customers of the pawnshop and most importantly maintain the current number of customers.
THEINFLUENCE OF COMMUNICATION STRATEGIES AND TRANSFORMATIONAL LEADERSHIP ON TEACHER PERFORMANCE WITH WORK MOTIVATION AS AN INTERVENING VARIABLE AT THE NURUL AMALIYAH EDUCATIONAL FOUNDATION, TANJUNG MORAWA M. Insan Pratama; Rusydi Abubakar; Anwar Puteh
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 4 No. 2 (2024): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v4i2.1882

Abstract

This research aims to determine the influence of communication strategies on teacher performance, the influence of transfomational leadership on teacher performance, the influence of communication strategies on work motivation, the influence of transformational leadership on work motivation, the influence of work motivation on teacher performance, the influence of communication strategies on teacher performance with work motivation as intervening variable, the influence of transformational leadership on teacher performance with work motivation as an intervening variable. The research method is a quantitative model. The sample is based on questionnaire data distributed to all teachers of the Nurul Amaliyah Tanjung Morawa Education Foundation. The analysis was used using SEM-PLS analysis with a sample of 90 respondents (teachers). Communication strategy and transformational leadership variables influence teacher performance, communication strategy and transformational leadership influence teacher performance with work motivation as an influential intervening variable.
Co-Authors M. Insan Pratama M. Rasyidin Muhammad Authar ND Nurul Mawaddah Rusydi Abubakar Yulius Dharma