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All Journal Jurnal Teknologi Informasi dan Ilmu Komputer Jurnas Nasional Teknologi dan Sistem Informasi INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi Jurnal Sains dan Informatika Jiko (Jurnal Informatika dan komputer) Musamus Journal of Technology & Information Indonesian Journal of Community Services Journal of Information Systems and Technology (JISTech) JROCK (Journal Research on Computing Knowledge)
Rabiah Adawiyah
Universitas Sembilanbelas November Kolaka
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Social Sciences

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Journal : Journal of Information Systems and Technology (JISTech)

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Rancang Aplikasi Booking Layanan Penduduk pada Dinas Kependudukan dan Pencatatan Sipil Kabupaten Bombana Sarman; Rabiah Adawiyah; Rasmiati Rasyid; Muhlis Muhallim
Journal of Information Systems and Technology Vol. 1 No. 1 (2024): Juni 2024
Publisher : Perhimpunan Ahli Teknologi Informasi dan Komunikasi Indonesia

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Abstract

This study aims to design and implement a web-based service booking information system for the Department of Population and Civil Registration (Disdukcapil) in Bombana Regency. The system was developed as a solution to address various issues in administrative services, such as long queues, limited human resources, and the inconvenience faced by the public when accessing services directly. By leveraging information technology, this system allows citizens to register and book services online, thereby reducing wait times and improving the operational efficiency of Disdukcapil. The research methodology used in this study is the Waterfall model, which includes stages of requirements analysis, system design, coding, testing, and implementation. The information system was developed using the PHP programming language and a MySQL database, with an interface designed to be user-friendly. System testing was conducted through Blackbox Testing and User Acceptance Testing (UAT), which showed that all the main functions of the system worked as expected, and the majority of users were satisfied with the ease of use and efficiency provided. The results of the study indicate that the web-based service booking information system effectively enhances the quality of services at Disdukcapil Bombana Regency by reducing queue times, facilitating service access, and optimizing data management. The system also demonstrates innovation by providing a more comprehensive solution for various types of civil registration services. However, challenges such as educating the public on the use of digital technology still need to be addressed. Further development recommendations include enhancing features, integrating with other systems, and developing a mobile application to expand service reach
Co-Authors Achmad Lamo Said Andi Tenri Sumpala, Andi Tenri Cencen Handayani, Fitrianti Hardiyanti Rukmana Irawati Irawati Isra Isra Mardiawati Mardiawati Muhlis Muhallim Nirsal Noorhasanah Zainuddin Novi Aulya nur amanah Rasmiati Rasyid Rasmiati Rasyid Safrizal Safrizal Sarman Sulfikar Sallu Syahrin Ramadandi Yuwanda Purnamasari Pasrun