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Hubungan antara Kepedulian Terhadap Pelayanan, Citra Merek, dan Kepuasan Konsumen Telkom Flexi Fattah Hidayat
Jurnal Sains Psikologi Vol 1, No 2 (2009)
Publisher : Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (107.824 KB) | DOI: 10.17977/um023v1i22009p%p

Abstract

Abstrak: Penelitian ini bertujuan menguji hubungan citra merek, kepedulian pelayanan dan kepuasan konsumen Telkom Flexi. Penelitian korelasional ini melibatkan subjek 59 konsumen Telkom Flexi di Malang Jawa Timur. Citra merek, kepedulian pelayanan dan kepuasan konsumen Telkom Flexi diukur  dengan angket citra merek, angket kepedulian pelayanan dan angket kepuasan konsumen Telkom Flexi dengan model skala Likert. Data yang terkumpul dianalisis dengan korelasi dan regresi ganda. Temuan menunjukkan bahwa    ada hubungan kepedulian layanan, citra merek Telkom Flexi dan kepuasan konsumen.Kata-kata kunci:  citra merek, kepedulian pelayanan, kepuasan konsumen.
Penanganan Kesehatan Pasien Reaktif COVID-19 Melalui Terapi Zikir Dan Lingkungan Wawasan Pengalaman Subyektif Fattah Hidayat; Imam Hidayat; Abdul Ghofur; F. Setiawan Santoso
Ulumuddin : Jurnal Ilmu-ilmu Keislaman Vol 11 No 1 (2021): Ulumuddin: Jurnal Ilmu-ilmu Keislaman
Publisher : Universitas Cokroaminoto Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47200/ulumuddin.v11i1.424

Abstract

This study describes community action research on the health problems of the santri family due to the impact of COVID 19 in the mosque environment at the neighborhood level of Malang residents. Community action research was carried out using simple ingredients to increase physical immunity so that the effects of disease caused by the COVID 19 virus could be reduced by self-medication. The santri families who have been positively exposed are isolated and consume simple ingredients to vomit and / or have diarrhea so that the santri family is healthy again. The health model of a simple herb is to return an imbalanced body condition back into balance through self-medication so that the family experiences pleasant subjective experiences.
Perbedaan Intoleransi Politik Jamaah Nahdlatul Wathan Terhadap Jamaah Ahmadiyah Ditinjau Dari Gender Tutut Chusniyah; Fattah hidayat; Maulanal Kirom Firdaus
Ulumuddin : Jurnal Ilmu-ilmu Keislaman Vol 10 No 2 (2020): Ulumuddin: Jurnal Ilmu-ilmu Keislaman
Publisher : Universitas Cokroaminoto Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47200/ulumuddin.v10i2.427

Abstract

Political intolerance in this study is the unwillingness of a person or group to accept the actions, talks and views of the Ahmadiyya congregation which include disrespecting the civil rights of others, disrespecting freedom of expression, and disrespecting the beliefs of others. Gender roles are roles played by women and men in accordance with the status of the environment, culture and society structure. The aim of research to find out the differences of political intolerance in the congregation of the Ahmadiyya Muslim Nahdlatul Wathan Pancor, Lombok if the terms of gender. This study has 1 dependent variable, namely political intolerance with 1 independent variable, namely gender. The subjects of this study were 90 members of the Nahdlatul Wathan Jamaah, consisting of 45 men and 45 women. The research instrument used was the political intolerance scale (α = 0.837). The results showed that there was no difference in political intolerance between male and female Nahdlatul Wathan congregations against the Pancor Ahmadiyah Community, East Lombok with t count <t table (-0.362 <1.987) and P value (0.718> 0.05). Recommendations for future research to examine other variables that influence political intolerance, such as authoritarian variables, contacts or relationships, education, government policies and ethnic diversity.