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Journal : Journal of Business and Management

REDESIGN PERFORMANCE MANAGEMENT SYSTEM AT DINAS PEMUDA DAN OLAHRAGA KOTA BANDUNG Al Afghani, Fathur Rahman; Febriansyah, Hary
Journal of Business and Management Vol 7, No 3 (2018)
Publisher : Journal of Business and Management

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Abstract. Department of Youth and Sports (Dispora) Bandung is a government agency which charge on providing public services for the Bandung citizen sports specifically. Dispora deals with youth development as well as sports empowerment and sports infrastructure. As a non-profit government agency, Dispora responsible to provide optimal services for the community. Community service optimization depends on how the performance of all components that support Dispora’s goals which also includes employees performance in it. Therefore, to ensure employees work according to their duties, Dispora uses two performance management systems to manage its employees, which are performance assessment system and daily activity checking system. Based on the data, found that data which is used to assesst performance indicators in the Dispora performance assessment system is collected not from a clear data and references  so that the data is bias. On the other hand the assessment would be applied once a year at end of the year so employees do not have chance to improve their performance. In another system, it was found that the duty of the working staff  to work on a minimum daily basis is five hours which according to the study, employees of Dispora can work at least six hours per day. This research will try to redesign the two performance management systems above with several stages. For a performance assessment system, firstly, find out the performance indicators used by Dispora. Then, find out the best performance indicators selected by sources from several indicators based on the literature. Then, analyse which indicators are suited to interviews and theories. After that, a list of the new performance indicators is found. For daily activity checking systems, using the coding method, analyse the advantages and disadvantages of the system when applied to five hours and six hours minimum of working time. Then, analyse which are the best minimum of working time to apply on Dispora. From the above results, new design for two performance management systems in Dispora is obtained. Keywords : Dispora, Government Agency, Employee Performance, Performance Management System, Performance Indicators, Minimum of Working Time.
FACTOR THAT INFLUENCE EMPLOYEE PERFORMANCE STUDY CASE : CICENDO DISTRICT OFFICE BANDUNG CITY Hendrayana, Muhammad Elfriandri; Febriansyah, Hary
Journal of Business and Management Vol 6, No 3 (2017)
Publisher : Journal of Business and Management

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Abstract. This research aim to know the factors that influence performance of employee at Cicendo district office Bandung city. The reseacrh has the 3 variable independent there are competences, work culture, & compensation and also 1 variable dependent which is performance. To know  how  influence given by independent variable to dependent variable, this research using multiple linear regression. Multiple linear regression is a model to see that whether there relationship between independent variable and dependent variable. The respondent of this research are all of employees at Cicendo district office Bandung city. The number of respondent is 25 employee. This research spread the questionnaire to all employees of  Cicendo district office Bandung city.. The results of this questionnaire collection are then processed using Statistical Product and Service Solution (SPSS) program. The results obtained are whether the competence, work culture, and compensation influence simultaneous and partial to the performance of employees in the  Cicendo district office Bandung city.Keyword : Compensation, Work Culture, Compensation, Performance, Employee
The Dominant Factors of Employee Turnover Case Study: ABC Hotel Ameliya, Rena; Febriansyah, Hary
Journal of Business and Management Vol 6, No 2 (2017)
Publisher : Journal of Business and Management

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Abstract.The hospitality industry is one of industry that focuses on the quality of human resource. In order to provide the good service, the hospitality industry needs qualified human resources. This is because the hospitality industry fully oriented to customer’s satisfaction. The success of the hospitality industry can be seen from customer’s satisfaction through the services provided by the hotel. However, there is one problems faced by hospitality, there is the employee turnover. One of the hotels who experienced the employee turnover is ABC Hotel. The impact that felt because of the employee turnover are disrupting the operational of the hotel and also causing losses for the cost, time and a decrease in production and services. The questions and the purpose of this research is to determine the significant factors of the employee turnover at ABC Hotel. Referring to the concept of Santhanam et.al (2015). There are six factors about the employee turnover in hospitality industry. Those are recruitment, selection, training, performance appraisal, career growth opportunities, and salary & benefit. After determining the significant factors of the employee turnover at ABC Hotel, the purpose of this research is to reduce employee turnover at ABC Hotel. The researcher distributed the questionnaire to all employees of ABC Hotel and obtained 64 respondents. The results of the questionnaire collecting were processed by using binary logistic regression as a tool of data processing and analysis. From the research, the result that obtained are the significant factors of the employee turnover at ABC Hotel, the factors are recruitment and selection.  Keywords: Employee Turnover, Recruitment, Selection, Training, Performance Appraisal, Career Growth Opportunities and Pay & Benefit
Exploration in Start-Up Organization through Qualitative Content Analysis Djati, Adhi Waluyo; Febriansyah, Hary
Journal of Business and Management Vol 4, No 5 (2015)
Publisher : Journal of Business and Management

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Abstract — A startup organization is a recently made organization that is in the development stage and still looking into the potential markets. Every startup has its own plan of action and different structures. The objects of the research are Goodism (est. 2013), Woodka (est. 2013) and Humblezing (est. 2010). This research is a qualitative study which uses one of the organizational development theories, which is appreciative inquiry (AI) which focuses on the organization’s learning and positive presumption from its member. Job design factor and performance management system components are the literature that will be guided this study. Moreover, the researcher position in this research is the conductor of the appreciative inquiry method. Data collection is using the qualitative approach, which are semi-structured interview. The data will be collected through doing the semi-structured interview with the Board of Directors’ in each company. The questions that will be answered by the Board of Directors’ are following the appreciative inquiry processes. The data analysis is using the qualitative content analysis with deductive approach. This research finds that in making the job design, Goodism should decide the objectives that will be attained in the working period, every member has to decide their own portion of work, the member is working based on their interest, also the implementation of working hour and rotation between divisions seen as appropriate to be implemented. In making performance management system, Woodka should consider that every member should be involved in planning the target and deadline and relating their own activities which interconnected with other activities, monthly review seen as the appropriate one because it can be customized with the production schedule, implementation of feedback can be face-to-face and the reward system that may be conducted is rewarding the good performance punishing the bad performance by the member. In making the performance management system, Humblezing should consider that the control system to the job that is ongoing is essential, the target and deadline can be derived from the company’s objective and the measurement of the performance and return for a job should be clear, monthly & weekly review can be done to detect the problem in a job faster and every member has got to know the other member’s work progress, and monetary (such as bonus salary) and non-monetary (such as member trip) compensation may be conducted.Keywords: organizational development, appreciative inquiry, job design, performance management system
A STUDY TO DISCOVERING THE DOMINANT FACTOR OF EMPLOYEE ENGAGEMENT CASE STUDY: RUMAH BATIK KOMAR CIGADUNG Azania, Bela; Febriansyah, Hary
Journal of Business and Management Vol 6, No 3 (2017)
Publisher : Journal of Business and Management

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Abstract.Employee engagement become popular because some survey shows that employee engagement can drive production process effectiveness also a good engagement will increase company reputation. The condition of employee engagement divided into three; actively engaged, not engaged and actively disengaged. Actively disengaged employee is dangerous because they can spread the negativity to the others. Impact of negativity can disrupt the production lines, especially in creative industry business that have continued production process. Another loss for the business is also when their well-trained new employee decided to resign because not engage.  The objective of this research are find the factors of employee engagement and define the dominant factor. To achieve the objectives, using factor analysis to define the factor from twelve question of Gallup Q12. The data collection method is quantitative used questionnaire and literature review studying. Literature are about the employee engagement case and recommendation. Subject of this research is staff in marketing and production division Rumah Batik Komar Cigadung, Bandung. From the analysis, there are two factor that influence employee engagement; employee recognition and employee development. After doing the point biserial correlation, employee recognition is the dominant factor that influence employee engagement in Rumah Batik Komar. Therefore, this research give some recommendation to maintain and improve employee recognition. Keywords:  Creative Culture Industry, Dominant Factor of Engagement, Employee Engagement, Gallup Q12, Rumah Batik Komar
UTILIZATION SIX BOX MODELS TO SOLVE THE PROBLEM IN NON- PROFIT ORGANIZATION CASE STUDY IN KELUARGA MAHASISWA CIAMIS GALUH TARUNA Aldriyan, Alfi; Febriansyah, Hary
Journal of Business and Management Vol 6, No 3 (2017)
Publisher : Journal of Business and Management

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Abstract Based on the meeting of Galuh Taruna members on August 10, 2016 has been discussed in the organization Galuh Taruna there are 3 issues including leadership, organizational relationships, and organizational structure. Researchers want to do research on Organizational Development to get a solution to the phenomenon. This research uses qualitative approach with ethnography method. Then the researchers used the Six Box as an instrument to perform the analysis. Methods of data collection conducted using semi-structured interview method. While for data validation, researcher use triangulation data based on source. The researcher found that there are problems in leadership style, commitment of chairman, bad habits of chairman, organizational culture, organizational structure, organizational goals that lead to politics, and absence of reward system. After the researchers apply the six boxes to solve the problem, then found a solution such as the chairman must be often involved in the activities of the organization, the chairman must have a high commitment to the organization, the chairman must be an example for its members, dual positions system is not allowed, avoiding activities that smelled of politics, Riung Galuh activities, as well as applying the appreciation of certificate.
Analysis of Human Resources Management Practices of Small and Medium Enterprises of Knowledge-based Industry in Bandung Lathiva, Nurul; Febriansyah, Hary
Journal of Business and Management Vol 9, No 2 (2020)
Publisher : Journal of Business and Management

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Abstract. Particularly for Small and Medium Enterprises (SMEs), which usually do not have a Human Resources Management department to rely on, HRM practices can be a challenge. They may be limited to one HR person or the CEO will still have the responsibility. SMEs owners need to consider the implementation and obstacles they face, however, so that they are prepared to address HR problems as their company and workforce expand. SMEs in Indonesia are currently taking advantage of a challenge into an attractive opportunity to encourage the growth of SMEs themselves. This research is to study SMEs in the knowledge based in Bandung in understanding what and how the HR practices in organizations, conducted in Bandung city by using the explanatory mixed method which consist of questionnaire for quantitative data and in-depth interviews for qualitative data collection. The respondents from questionnaire consist of 25 representative of SMEs knowledge-based industry, and the informants taken in the interview were 5 representative of SMEs knowledge-based industry who included from 25 respondents from questionnaire. When analyzing data, descriptive statistics are used for quantitative purposes and backed up by cross-case analysis to concentrate on comparing and integrating statements from each question provided to all interview informants when order to obtain athorough understanding of HRM implementation practices in knowledge-based SME industries. Based on this study, implementation of HRM practices by formal and informal institutions can change organizations, HRM activity activities significantly influence the results of business operations. Keywords: Human Resources Management Practices, Small and Medium Enterprises (SMEs), knowledge-based industry.
How medium-sized tourism enterprises responding business environment changes for its sustainability Chairunnisa, Rina; Febriansyah, Hary
Journal of Business and Management Vol 9, No 2 (2020)
Publisher : Journal of Business and Management

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Abstract. The sustainability issues faced by Medium-sized Tourism Enterprises challenge the ability of entrepreneurs to not falter and continue to survive. The tourism sector whose situation fluctuates depending on how business or market performance and external conditions require entrepreneurs toadapt and make policies to be sensitive to change. In this research, this observation was carried out in Bandung with a questionnaire involving 16 respondents and semi-structure in-depth interview involving four informants. The background problem of this study is the impact of actions taken in change management towards sustainability of Medium-sized Tourism Enterprises in Bandung. The research is aimed at knowing the responses to changes in the business environment, the needs to be developed to implement change management strategies, and the scope of Medium-sized Tourism Enterprises in Bandung in making changes for its sustainability. The Star Model will be the framework for effective strategy execution. How the organization can effectively align the components with each other makes a huge difference in achieving an impact. Furthermore, the author will look at the business forms and types of changes made based on the analysis of the Star Model elements of the framework to link to sustainability by Medium-sized Tourism Enterprises in Bandung.Keywords: Medium-sized Enterprises, Tourism, Change Management, Sustainability.