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All Journal Jurnal Manajemen Teknologi The Indonesian Journal of Business Administration Jurnal Indonesia Sosial Teknologi
Aries F Firman
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Development and Evaluation of New Air (Automated Meter Reading) System : A Case in PT.PLN (Persero) Distribution Jakarta Raya and Tangerang Sari, Hendriana Mayang; Firman, Aries F
The Indonesian Journal of Business Administration Vol 4, No 7 (2015)
Publisher : The Indonesian Journal of Business Administration

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Abstract. Automated Meter Reading (AMR) is technology used in electricity meter that able to monitor the customer’s electricity usage remotely. DMR or Data Monitoring Report is the feature in existing AMR system which function is to analyze the load profile data from meters. Load profile data is a powerful database to analyze customer's electricity usage, but due to the difficulty of operating and less friendly user interface, it was only used for billing purposes. With this system, the data analysis harder to be done because need to consolidate data from 9 (nine) locations manually, and the success of load profile data downloaded also not well monitored. Started from those problems, came the idea to develop new Data Management Report System as Business Process Improvement (BPI) that expected to be able to close the “holes.” The new system called MONAS (Monitoring dan Analisa AMR Sistem). The objective of this research is to develop new Data Monitoring Report for AMR System as the business solution and assess the performance of new system in several parameters: productivity, cost, time and quality. This research methodology utilizes quantitative with purposive sampling technique which object the employees of Disjaya categorized in a4 types: active user, passive user, management and system developer. The objective of survey is to dig in the user’s perspective about the performance improvement as the impact of MONAS implementation. Next, to get to know either our organization is already done BPI, it needs to be compared. This research compares the previous performance with the current and the current performance with the other benchmarked company. As the result, MONAS succeed to improve : productivity (to 13.75 times), cost (to 26 times more efficient), time (to 23 times faster) and quality (29.78% better than previous system). MONAS also succeed to answer the problems by increasing the success rate of load profile data. Having higher percentage of load profile data downloaded combined with complex calculation, could enhance the finding of electricity usage abnormalities. As recommendation, MONAS needs to be enhanced in features to increase response time, capital capacity (server) should be ready with more number of customers and prepare MONAS to be implemented in national scale. Keywords: Automated Meter Reading (AMR), Business Process Improvement (BPI), MONAS (Monitoring danAnalisa AMR Sistem) 
Effective Implementation of Lean Manufacturing in PT Kalbe Farma Tbk Sulanjari, Prasti; Firman, Aries F
The Indonesian Journal of Business Administration Vol 1, No 1 (2012)
Publisher : The Indonesian Journal of Business Administration

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Production costs are influenced by the high average value of inventory. Inventory which meant here are the inventory of materials, semi-finished materials inventory and finished product inventory. To cope with the amount of inventory that is high enough, PT Kalbe Farma Tbk implement lean manufacturing in order to obtain the production process that uses the minimum inventory. The purpose of this study was to determine the effectiveness of the implementation of lean manufacturing in PT Kalbe Farma Tbk and its impact. The study uses secondary data methodology which are lead time, the amount of work in process (WIP) and achievement rate. For three times the period of the determination of lead time and the amount of WIP, obtained trend that the lower lead time and WIP, the lower the amount of achievement rate. One cause that is dominant is the absence of a tablet and after visible roots of the problem is caused by unplanned breakdown. Appropriate to principles of Toyota Production System and Operational Excellence, the basis of the application of lean manufacturing is a system of production, including production machinery, need to be stable. According to Liker, when enginee often stops, management needs to think to implement Total Productive Maintenance (TPM). TPM involves all employees of all levels to maintain engine performance. Keywords : Lean Manufacturing, Lead Time, WIP, Achievement Rate, Total Productive Maintenance
Improving Runway Capacity from Operation Management View Point by Evaluating Critical Factors and The Mitigation Plan at Soekarno-Hatta International Airport Jakarta Wasid, Muhamad; Firman, Aries F
The Indonesian Journal of Business Administration Vol 4, No 8 (2015)
Publisher : The Indonesian Journal of Business Administration

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Abstract - Economic prosperity brings greater demand for travel. The increasing affordability of air travel has opened up new destinations and possibilities. The availability of sufficient airport capacity is an important constraint on future growth. However, even at current levels of use, many airports in the world are becoming increasingly congested as they attempt to cope with rising passenger numbers. In some cases, the capacity of terminals, apron and runways is at, or near, saturation point, SHIA also faces the same situation. The data collected in this research is primary data that obtained from interviewing of ten (10) key personnel from several professions and work unit in SHIA and secondary data obtained from internal AP II and literature review on documents that related with this research. The data then will be analyzed using fishbone diagram and research construct analysis to find the critical factors. The first step that can be done to solve the problems regarding runway capacity improvements is by conducting identification about the important factors that could improve runway capacity at SHIA airport. There are 16 important factors that affecting the determination of runway capacity improvement at SHIA. The most influential factors are ATC Separation Requirement, Rapid Exit Taxiway (RET) Number and Position, and New 3rd Runway. Keywords : Airport, Runway Capacity, Congestion, Delays, Critical Factor. 
Optimizing Manage Mobile Application Projects With Limited Resources in P.T. XYZ Oktavianus, Oktavianus; Firman, Aries F
The Indonesian Journal of Business Administration Vol 1, No 4 (2012)
Publisher : The Indonesian Journal of Business Administration

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XYZ Company was established in1999 and since 2003 focuses on mobile and internet technology. Their vision is to become a leading provider for mobile-service-platform and value-added service solutions and its mission is to helps brands, content providers, portals and media companies to enable themselves and their contents to be “mobile ready”. Their experiences combined with extensive R&D make them able to provide their clients a head start in their new media and mobile business initiatives. They are also cooperating with prominent vendor like EA and Disney as a reseller of mobile content for Indonesia market. Currently they have around 70 employees that divided into 3 divisions: Content Division (selling mobile content), Solution Division (help clients to find solutions using mobile technology) and R & D division (research against latest mobile technology). Mobile application industry growing very fast in line with high demand of smartphone, and now mobile applications also become one of company’s marketing tool. This condition can be maximized by XYZ Company through partnering with advertising agency that makes them flooded with many mobile application projects that makes them facing “good problem” related with limited mobile programmers. In other hands they are facing “real problem” in content division, the total revenue dropped significantly up to 65% due to government policy meanwhile company avoid to do lay-off and hope the revenue from this division will raise again. In normal situation, this good problem can be solved by in-house with hire new programmers (if the project related with company’s core competence) or outsourcing (if the project not too related with company’s core competence), but adding with dropped revenue from content division makes this problem become more complex. This final project purposes is to find out which one better in-house or outsourcing a project and whether any other alternatives that fit with XYZ Company’s current condition. In order to find the solutions, data collected through direct interview to related parties and accredited media such as newspaper and website. The results from data analysis show additional problems where between programmer quite difficult to share knowledge and also several programmers resigned and move to other companies due to high competition. Through project management, knowledge management and business strategy theory approach, this final project recommend that company has to do improvement in project management through establish project management office, and implement good knowledge management system to easier sharing knowledge between programmers. In addition of that, company also has to able to increase their programmers’ commitment by developing their skill with training and education to improve their competencies and find a way to make content division’s revenue rise again. This recommendation need to be supported and socialize well to all stake holders. Keywords: outsourcing, project management, project management office.
Performance Management and Reward Systems in PT XYZ Rahardjo, Kukuh M; Wibisono, Dermawan; Firman, Aries F
The Indonesian Journal of Business Administration Vol 1, No 4 (2012)
Publisher : The Indonesian Journal of Business Administration

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This paper describes the performance management and reward systems as it has been, and should have been implemented in PT XYZ. The need for updating and implementing the updated PT XYZ’s performance management and reward systems are because there have been such business issues as higher failure rate in test bay and lower employee productivity if compared with the specified targets in the financial year of 2010-2011. Based on the following facts and theory: (1) ICMA International’s survey in 2010 of PT XYZ’s employees; (2) The expectancy theory model which describes that employee’s satisfaction and motivation are as functions of his or her last effort to performance expectancies, performance to reward expectancies and perceived attractiveness of rewards; and (3) intense communication between the president director and the president of union of PT XYZ of bonus scheme and salary increment, the author believes that the root causes of increase in failure rate in test bay and lower productivity are that the major employees of PT XYZ had less motivation and target commitments. These were due to their dissatisfaction with the implemented performance management and reward systems in PT XYZ. PT XYZ has decided to approach both short and long-term business solutions in handling the business issues. The short-term business solutions are more likely to be fire-fighting activities. They are developed and implemented for smoothening (daily) operational activities while the long-term solutions are developed to be in-line with PT XYZ’s long-term (strategic) plans or intents. Keywords: Performance management, failure in test bay, productivity.
Indonesia’s Economic Development Cooperation Program Through Private Public Partnership (PPP) Scheme Park, Jongmin; Firman, Aries F
The Indonesian Journal of Business Administration Vol 4, No 6 (2015)
Publisher : The Indonesian Journal of Business Administration

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Abstract.This Project is the study of how Low and Middle Income Countries (LMICs) overcome Middle Income Trap (MIT). This study selects Indonesia as an example representing LMIC and suggests Private Public Partnership (PPP) method as a key solution to overcome MIT. The study also finds the methodology to contribute to Indonesia’s economic development through International Development Cooperation (IDC). This study provides Research Questions in the beginning and comes to conclusion as the answer to the Questions through Analysis Framework. It is based on Qualitative Methodology using expert group interview and document review. Besides, as the Final Project of Master of Business Administration (MBA), it recommends the realistic application and practical implementation.In the first stage, this Project analyzes the current status of PPP in Indonesia and finds application problems of PPP tools. It also delves deeply into the characteristic and varieties of PPP projects through literature investigation as well as the opinions from experienced experts in the field of PPP. In the second stage, this project uses analytical tool of interpretation and discussions of business theory. From the work, applicable and meaningful results are drawn. In addition, the results are reviewed and refined for practical application.In the last stage, it endeavors to apply to a real IDC program. It recommends IDC’s contribution and suggestion for the success of PPP project. Finally it shows the vision of economic development in Indonesia through using PPP scheme.For the reference, PPP is normally an acronym for Public Private Partnership, but in this project, PPP is used as an acronym for Private Public Partnership stressing importance of private sector in terms of economic development.Key words: Low and Middle Income Countries (LMIC), Middle Income Trap (MIT), Private Public Partnership (PPP) tools, International Development Cooperation (IDC) program
Project Management Maturity Analysis as A Framework to Move Forward to Best Practices The Case of Group Project Management at PT. XYZ Wahyuni, Henny; Firman, Aries F
The Indonesian Journal of Business Administration Vol 1, No 4 (2012)
Publisher : The Indonesian Journal of Business Administration

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In this globalization era,  good capability in project management is necessary for every telecommunication service provider  to  win the competition.  PT. XYZ is trying to improve it’s way in project management to be able to compete and be the number 1 Telecommunication service provider  in Indonesia and to do that the Top Management is focusing in Asset Management. The questions in this research are : How do the improvement taken right  now align with Group PPM’s Strategic Plan ? and What are the impact from current group PPM’s  positions to its strategic plan? This research is based on Quantitative  approach  using OPM3 to calculate degree of maturity, and Qualitative approach  to find the root cause in asset management. From calculation and data analysis, Group PM’s actions is align with its strategic plan but its strategic plan is partially achieved because the implementation is not running as expected and there are root cause that has not been answered yet. The impact is, its strategic plan not running as expected and there is a delay possibility. This research recommends: Recommendation / solution from Root Cause Analysis, First priority and second priority from the OPM3 framework, Recommendation to complete Best Practices, and Time Frame to accomplish all Best Practices. Keywords: Root Cause, Project Management, OPM3 (Organizational Project Management Maturity Model)
Agile Project Management: Implementattion of Agile Working System in Bank Daya Usaha Sharia Hanan Yulianto; Firman, Aries F
Jurnal Indonesia Sosial Teknologi Vol. 2 No. 02 (2021): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (192.525 KB) | DOI: 10.59141/jist.v2i02.91

Abstract

Bank Daya Usaha Sharia as one of player in banking industry, experiencing with intense competition along with digitalization trend in banking industry so that competitor not only came from other bank but also come from internet and telecommunication industry. Bank Daya Usaha Sharia internally have treat which is slow to access or penetrate the market so that selected agile project management as working system because the methodology or approach already proven. Research questions related to condition Bank Daya Usaha Sharia are which working unit can implementation agile project management, what kind of agile methodology that is relevance and how agile project management can be implemented or what kind of factor influenced. Based on those questions, this research have objective to find out which working unit can implemented agile project management with relevance agile methodology and find out factors influenced that implementation. This research using qualitative research approach through interview, interview has conducted for eight (8) respondents, which is employee at Bank Daya Usaha Sharia at many level of position from department head, division head and director. With this interview, expected discover information about type project, project characteristic, project strategy and factors influenced in implementation agile project management. To determine type of project and project characteristic, use an approach Project Characteristic Quadrants by Goal and Solution Uncertainty, while to determine project strategy using approach Project Management Strategies Based on Complexity and Uncertainty. This research only conducted for four (4) working unit, among others Human Capital, Internal Audit, Business Risk & Development and Business Planning. Based on interview result and analysis, there are conclusions, such as working unit that possible implemented Agile Project Management are Human Capital, Business Risk & Development and Business Planning with Agile Methodology SCRUM, while Internal Audit more appropriate to implemented traditional project management. Thirteen (13) factors influenced in Agile Project Management implementation such as requirement, goals, solutions, team members, collaborative, directions, adapt to change, empowerment, agile mindset and organization drive. While reason why Bank Daya Usaha Sharia selected Agile Project Management as working system and implemented at current are competition, investment and best practice.
Co-Authors Anna Carolina Liong Dermawan Wibisono Hanan Yulianto Haridito Rachmat Sulaeman Hendriana Mayang Sari, Hendriana Mayang Henny Wahyuni Jongmin Park, Jongmin Kukuh M Rahardjo Lulita Indra Dewi Mega Febriana, Mega Muhamad Wasid, Muhamad Oktavianus Oktavianus Prasti Sulanjari Sabrina Bahar Wandi Siagian, Andre Widyatmoko, Adi Nugroho Wiji Seno, Gunar Zaldy Suhatman, Zaldy