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ANALISIS PENATAAN DAERAH DI PROVINSI JAWA BARAT Sulthon Rohmadin; Dedi Kusmana; Yusi Eva Batubara
TRANSFORMASI: Jurnal Manajemen Pemerintahan TRANSFORMASI (Jurnal Manajemen Pemerintahan)-Vol 9 No 1- Maret 2017
Publisher : Institut Pemerintahan Dalam Negeri

The research undertaken has the objective to analyze the wide area, demography and area coverage in order to provide policy recommendations related to the regulation of regency in West Java Province as mandated by UU 23 Tahun 2014 tentang Pemerintahan Daerah. This study used tailor made method which directs a comprehensive study results become a major consideration for policy makers in the formulation of policy. The results of the analysis show that only Bogor Regency has the most complete feasibility to be expanded into district and city compared to other districts in West Java. While Cianjur, Bekasi and Garut have the feasibility to form City. Keywords: regional arrangement, DOB formation

KUALITAS PELAYANAN PEMERINTAHAN DESA DALAM IMPLEMENTASI UNDANG-UNDANG NO. 6 TAHUN 2014 DI DESA NAGARAWANGI KECAMATAN RANCAKALONG KABUPATEN SUMEDANG PROVINSI JAWA BARAT Dedi Kusmana
TRANSFORMASI: Jurnal Manajemen Pemerintahan TRANSFORMASI (Jurnal Manajemen Pemerintahan)-Vol 9 No 1- Maret 2017
Publisher : Institut Pemerintahan Dalam Negeri

The Village Governance is a government organization which has function for serving the public’s needs. A good service quality is the expectation of the public as the consumers, by providing and improving the services to the community and also providing an equal and fair services. Giving the service is a major duty of apparatus, both village apparatus and agencies. This research aims to describe the quality of government services in the Nagarawangi village, Rancakalong District, and inhibiting factors of service quality of village governance. Various services provided by the village governance are common public services and administrative services. Researcher focused more on administrative services, it is taken because researcher felt there were issues of administrative services that need more attention. One of them is there were a lack of clarity of the information service procedure and the service simplementation in the Rancakalong District, Nagarawangi village. The focus of this research is the quality of village governance services and supporting factors of service quality in the District Rancakalong Nagarawangi village. The type of this research is descriptive research with a qualitative approach. Informants in the research were Village Apparatus, BPD and the societies of Nagarawangi Village, Rancakalong District as the recipients of services. Data collection techniques which is used by the researcher were observation, interviews and documentation. Data analysis was performed with data reduction, data presentation and then drawing the conclusions. Results of this research, based on the findings based on an analysis of fivedimensional field of service quality indicators, showed that the public services is going according to the job description. The five dimensions are Tangible, realibility, responsivenes, assurance and empathy. It was evident from the data obtained from the analysis of the five dimensions of service quality, overall already run well. But there are still some things that have not been optimal. Keywords: quality of service

SISTEM ADMINISTRASI KEPENDUDUKAN BERBASIS TEKNOLOGI INFORMASI (SAKTI) DALAM PELAYANAN ADMINISTRASI KEPENDUDUKAN DI KOTA KEDIRI PROVINSI JAWA TIMUR Dedi Kusmana; Girisena Ergasera
Jurnal Media Birokrasi Jurnal Media Birokrasi, Vol. 1 No. 1, April 2019
Publisher : PRODI ADMINISTRASI PEMERINTAHAN DAERAH FAKULTAS MANAJEMEN PEMERINTAHAN IPDN

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This study aims to find and analyze SAKTI program at the Department of Population and Civil Registration in the service of population administration based on online, barriers in the process of population administration services with SAKTI programs and efforts made by the Department of Population and Civil Registration of Kediri City. This program aims to facilitate the admin in finding population data and facilitate the community in the administration of population administration with online system related to Birth Certificate, Death, KTP-El and Child Identity Card (KIA). Based on the results of the analysis, SAKTI program contains a complete menu item content is easy to understand and help the community in obtaining the service of population administration quickly and easily. Implementation and various efforts undertaken by the Government of Kediri City Office of Population and Civil Registration Kediri in the implementation of the SAKTI program has been running very well based on the qualification of strategic issues concluded from the test litmus test on SWOT analysis but there are some obstacles that have not been in accordance with the target and target which is expected by the Government of Kediri City that is not yet fully optimal infrastructure, human resources are still lacking, the majority of people do not know the existence of SAKTI program, the socialization process is not optimal, the blind people of the internet can not operate the internet, the public assumption that the Kediri area is not too far in terms of distance to go to the Office of Population and Civil Registration. The Government's efforts include improving the socialization of 2018, distributing SAKTI guidebooks, BIMTEK (Technical Guidance), holding a "coffee tofu" meeting as an interactive program of government and community. Keywords: Information Technology, Administration, Population

ANALISIS PENATAAN DAERAH DI PROVINSI JAWA BARAT Sulthon Rohmadin; Dedi Kusmana; Yusi Eva Batubara
TRANSFORMASI: Jurnal Manajemen Pemerintahan Vol. 9 No. 1 (2017): TRANSFORMASI: Jurnal Manajemen Pemerintahan
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jt.v9i1.606

The research undertaken has the objective to analyze the wide area, demography and area coverage in order to provide policy recommendations related to the regulation of regency in West Java Province as mandated by UU 23 Tahun 2014 tentang Pemerintahan Daerah. This study used tailor made method which directs a comprehensive study results become a major consideration for policy makers in the formulation of policy. The results of the analysis show that only Bogor Regency has the most complete feasibility to be expanded into district and city compared to other districts in West Java. While Cianjur, Bekasi and Garut have the feasibility to form City. Keywords: regional arrangement, DOB formation

KUALITAS PELAYANAN PEMERINTAHAN DESA DALAM IMPLEMENTASI UNDANG-UNDANG NO. 6 TAHUN 2014 DI DESA NAGARAWANGI KECAMATAN RANCAKALONG KABUPATEN SUMEDANG PROVINSI JAWA BARAT Dedi Kusmana
TRANSFORMASI: Jurnal Manajemen Pemerintahan Vol. 9 No. 1 (2017): TRANSFORMASI: Jurnal Manajemen Pemerintahan
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jt.v9i1.612

The Village Governance is a government organization which has function for serving the public’s needs. A good service quality is the expectation of the public as the consumers, by providing and improving the services to the community and also providing an equal and fair services. Giving the service is a major duty of apparatus, both village apparatus and agencies. This research aims to describe the quality of government services in the Nagarawangi village, Rancakalong District, and inhibiting factors of service quality of village governance. Various services provided by the village governance are common public services and administrative services. Researcher focused more on administrative services, it is taken because researcher felt there were issues of administrative services that need more attention. One of them is there were a lack of clarity of the information service procedure and the service simplementation in the Rancakalong District, Nagarawangi village. The focus of this research is the quality of village governance services and supporting factors of service quality in the District Rancakalong Nagarawangi village. The type of this research is descriptive research with a qualitative approach. Informants in the research were Village Apparatus, BPD and the societies of Nagarawangi Village, Rancakalong District as the recipients of services. Data collection techniques which is used by the researcher were observation, interviews and documentation. Data analysis was performed with data reduction, data presentation and then drawing the conclusions. Results of this research, based on the findings based on an analysis of fivedimensional field of service quality indicators, showed that the public services is going according to the job description. The five dimensions are Tangible, realibility, responsivenes, assurance and empathy. It was evident from the data obtained from the analysis of the five dimensions of service quality, overall already run well. But there are still some things that have not been optimal. Keywords: quality of service

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