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Food Waste Management Feasibility Study in Hotel X Albana, Muhammad Hasan; Handayati, Yuanita
Journal of Business and Management Vol 9, No 2 (2020)
Publisher : Journal of Business and Management

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Abstract. This paper aims to find out the problems that faced by 1000Kebun and help them in implementing food waste management for the Hotel X. Hotel X is a 5 star hotel located in Bandung, Indonesia with good reputation and experience in hotel industry. Most of Hotel X wastes are food waste and several Hotel X staffs realized that they have to conduct food waste management to have their own waste management system. However, they have zero experience in waste management, therefore they will conduct cooperation with 1000Kebun, one of organic community in Bandung. Since this will be the first time for 1000Kebun to implement food waste management, they faced several problems in structuring the business, detailing the food waste management process, and calculating the worth of investment for implementing food waste management. The results from this paper are the detailed business process of Hotel X using Business Process Modelling Notation (BPMN), cost benefit analysis using Net Present Value and Payback Period, and Hotel X food waste management business model canvas.Keywords: Business Process, Business Model Canvas, Business Process Modelling Notation, Cost Benefit Analysis, Food Waste Management.

THE EFFECTIVENESS OF QUALITY CONTROL ANALYSIS WITH SIX SIGMA METHODOLOGY IN EFFORT TO MINIMIZE NUMBER OF DEFECTS IN MUSICAL INSTRUMENT MANUFACTURING INDUSTRY CASE STUDY OF PT GENTA TRIKARYA Irwansyah, Anjas; Handayati, Yuanita
Journal of Business and Management Vol 10, No 3 (2021)
Publisher : Journal of Business and Management

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Quality is one of the key successes of company to meet customer demand. Quality management is the internal process and one of its parts is Quality Control as main point in this research. The object research is PT Genta Trikarya as one of the many guitar assembly industries in Indonesia. Currently the implementation of QC at each stage of the business process has a lack of optimality or poor performance especially for three QCs that produced the most defects would be more concerned, which led to a significant increase in number of defects from 2019 to 2020. To overcome the problem, the suitable methodology is Six Sigma Methodology as the problem solving and continuous improvement process. Therefore, this research aims to minimize number of defects. The data collected by using qualitative data approach through semi-structured interview and observation as primary data, and report as secondary data, for the informants are Quality Manager and Polish QC Staff. The data were analysed by using DMAIC approach which consists of Define, Measure, Analyse, Improve, and Control. For QCsâ€™ poor performance need to be trained to create better performance for next processes as one of the most important proposed solutions. This research can be said useful especially for PT Genta Trikarya as the object research.Keywords: Quality Management, Quality Control, Six Sigma Methodology, DMAIC, Defects

Gap Analysis on Sustainable Supply Chain Model Derived from EU RED II and Ispo 2015 Aninda Annisa; Yuanita Handayati
Jurnal Ilmu Sosial Politik dan Humaniora (Jisora) Vol 3 No 2 (2020): Jurnal Ilmu Sosial Politik dan Humaniora
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Garut

Palm oil today is consumed not only for health, cooking, and other daily product but also converted into biodiesel. The EU has included the use of biodiesel as part of their clean energy for transportation and one of its sources is palm oil. However, with the release of the EU RED II, the food and feedstock used for biodiesel are selected more stringent today. The EU requires the food and feedstock sourced for biodiesel to be categorized as low indirect land-use change (ILUC) risk and those categorized as high ILUC-risk shall be gradually phased out to 0% by 2030. This provision applies to Indonesia’s palm oil making the two countries come to file a dispute to the World Trade Organization (WTO). This paper aims to analyze the lacking of Indonesia’s palm oil sustainable cultivation measures that make Indonesia’s palm oil usage in the EU threatened to be phased out to 0% by 2030. With an extensive literature review and analysis of the two law products, this paper is analyzing the gap between the EU regulation and the ISPO certification system. It is found that there are 16 main points of difference highly concentrated on carbon emission calculation mismatch. In the end, this paper is proposing a new SCOR to be implemented in Indonesia palm oil cultivation while adjusting to its condition to ensure the low ILUC-risk and pursue the trade with the EU as the second biggest market for palm oil in the world.

Gap Analysis on Sustainable Supply Chain Model Derived from EU RED II and Ispo 2015 Aninda Annisa; Yuanita Handayati
Jurnal Ilmu Sosial Politik dan Humaniora (JISORA) Vol 3 No 2 (2020): Jurnal Ilmu Sosial Politik dan Humaniora
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik - Universitas Garut

Palm oil today is consumed not only for health, cooking, and other daily product but also converted into biodiesel. The EU has included the use of biodiesel as part of their clean energy for transportation and one of its sources is palm oil. However, with the release of the EU RED II, the food and feedstock used for biodiesel are selected more stringent today. The EU requires the food and feedstock sourced for biodiesel to be categorized as low indirect land-use change (ILUC) risk and those categorized as high ILUC-risk shall be gradually phased out to 0% by 2030. This provision applies to Indonesia’s palm oil making the two countries come to file a dispute to the World Trade Organization (WTO). This paper aims to analyze the lacking of Indonesia’s palm oil sustainable cultivation measures that make Indonesia’s palm oil usage in the EU threatened to be phased out to 0% by 2030. With an extensive literature review and analysis of the two law products, this paper is analyzing the gap between the EU regulation and the ISPO certification system. It is found that there are 16 main points of difference highly concentrated on carbon emission calculation mismatch. In the end, this paper is proposing a new SCOR to be implemented in Indonesia palm oil cultivation while adjusting to its condition to ensure the low ILUC-risk and pursue the trade with the EU as the second biggest market for palm oil in the world.

Proposed Improvement of Demand Forecast Accuracy using Six Sigma DMAIC in PT XYZ Narayana, I Putu Edward; Handayati, Yuanita
Jurnal Studi Manajemen dan Bisnis Vol 10, No 2 (2023): Desember
Publisher : Trunojoyo University of Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/jsmb.v10i2.23120

This research aimed to optimizing strategies for PT XYZ, specifically focusing on bridging the gaps between demand forecasts and actual market demand of lubricants product, with a strong emphasis on the Business-to-Business (B2B) segment. B2B introduces unique challenges, necessitating a specialized approach. Employing the Six Sigma DMAIC methodology, a comprehensive analysis is conducted to uncover deficiencies in current sales forecasting methods. The Holt-Winter method is then applied to offer robust remedies, effectively minimizing complexities such as seasonal patterns and market trends. Drawing on historical data from the B2B lubricants segment served by PT XYZ, the analysis establishes a solid empirical foundation. This comprehensive forecasting approach positions PT XYZ as a market leader, equipped to anticipate and pre-empt market fluctuations. The application of the Holt-Winter time series method not only significantly enhances forecasting accuracy but also mitigates substantial risks linked to inventory imbalances concerning demand. The implementation of such a robust forecasting framework stands to elevate the operational efficiency of PT XYZ, with a paramount commitment to maintaining customer satisfaction in the dynamic business landscape.

Rute Distribusi Yang Efisien Dengan Menggunakan Metode Saving Matrix Pada Pt. Asahimas Flat Glass Pabrik Cikampek Abdurrahman, Muhammad Milzam; Handayati, Yuanita
Jurnal Mirai Management Vol 9, No 1 (2024)
Publisher : STIE AMKOP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/mirai.v9i1.6762

PT Asahimas Flat Glass menghadapi tantangan terhadap peningkatan kualitas dari segi jarak dan waktu distribusi tanpa mengurangi kualitas produk. PT Asahimas Flat Glass bertujuan untuk mengurangi jarak dan waktu yang dibutuhkan. Salah satu pendekatan yang dapat dilakukan adalah dengan mengoptimalkan pola distribusi yang akan memiliki pengaruh signifikan karena pola ini akan digunakan setiap hari. Penelitian ini menggunakan metode Saving Matrix untuk mengembangkan optimasi rute distribusi pada PT Asahimas Flat Glass, Pabrik Cikampek ke Pulau Sumatra. Penelitian ini bertujuan untuk meningkatkan efisiensi proses distribusi dengan mempertimbangkan jarak dan waktu tempuh. Penelitian ini mengidentifikasi inefisiensi yang signifikan dalam rute distribusi awal. Hasil analisis menunjukkan penurunan total jarak tempuh sebesar 7.69% dari 5,772,960km/tahun menjadi 5,328,802km/tahun. Efisiensi waktu tempuh sebesar 4,24% dari 99,600 jam/tahun menjadi 95,380 jam/tahun. Hasil penelitian ini menunjukkan keefektifan dan efisiensi metode ini dalam menciptakan rute distribusi yang lebih pendek dan singkat. Rekomendasi yang dapat diberikan mencakup penerapan di pabrik lain, pemantauan, penyesuaian, pelatihan karyawan, dan investasi dalam otomasi teknologi. Penelitian selanjutnya dapat lebih fokus pada pengintegrasian algoritma optimasi yang berbeda dan meningkatkan efisiensi distribusi secara keseluruhan. Keywords: Optimasi Rute, Saving Matrix, Masalah Rute Kendaraan, Rute Distribusi

Analisis Risiko Kualitas Pada Kontrak Rantai Pasok Hulu Pt Asahimas Flat Glass Tbk Dengan Pemasok Pasir Silika Putra, Abhimanyu Mauliadi Widyawardhana; Handayati, Yuanita
Jurnal Mirai Management Vol 9, No 1 (2024)
Publisher : STIE AMKOP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/mirai.v9i1.6971

Pengadaan bahan baku berkualitas tinggi memainkan peran penting dalam menjaga standar kualitas produk dan efisiensi operasional PT Asahimas Flat Glass Tbk. PT Asahimas Flat Glass Tbk harus memastikan proses rantai pasokan hulu yang lancar, terutama terkait pengadaan pasir silika melalui pengidentifikasian risiko pada kontrak rantai pasok hulu. Dengan mengidentifikasi dan memitigasi risiko kontrak rantai pasok hulu, PT Asahimas Flat Glass Tbk dapat mencegah risiko yang dapat merugikan perusahaan dan meningkatkan ketahanan rantai pasokan sehingga dapat memastikan kualitas produk yang konsisten. Penelitian ini bertujuan untuk mengidentifikasi berbagai risiko kritis dalam rantai pasok PT Asahimas Flat Glass Tbk, dengan fokus utama pada kontrak rantai pasok hulu, yaitu dengan pemasok pasir silika PT Karya Emas Multisani. Tahap awal penelitian melibatkan identifikasi masalah yang mencakup isu konseptual dan kontekstual yang dihadapi oleh perusahaan. Penelitian ini menggunakan pendekatan deskriptif kuantitatif dalam format studi kasus pada PT Asahimas Flat Glass Tbk. Proses analisis data mencakup identifikasi dari kontrak rantai pasok hulu menggunakan metode pengumpulan data observasi dan wawancara mendalam dengan peserta yang dipilih berdasarkan keahlian mereka. Hasil penelitian menunjukkan beberapa risiko signifikan yang mempengaruhi rantai pasok, termasuk ketidakpatuhan terhadap standar ukuran butir material, kelembaban material yang melebihi batas yang ditetapkan, serta ketidakpatuhan terhadap spesifikasi yang disepakati. Rekomendasi untuk perbaikan dilakukan revisi kontrak pasokan saat ini dengan memastikan klausa-klausa dalam kontrak komprehensif sehingga dapat membantu mengurangi risiko dan meningkatkan keandalan rantai pasok secara keseluruhan. Keywords: Kontrak Rantai Pasok Hulu, Identifikasi Risiko, Risiko Kerja Sama, Manajemen Kualitas Bahan Baku,

Proposed Business Strategy to Overcome Operational Challenges in Frozen Food Company: Case Study on CV XYZ Deviana, Erlinda; Handayati, Yuanita
Economics and Business Journal (ECBIS) Vol. 3 No. 3 (2025): March
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v3i3.174

This study aims to formulate the right business strategy for CV XYZ, an MSME in the frozen food industry, in facing operational challenges such as high employee turnover, dependence on out-of-town suppliers, and logistics inefficiencies due to limited cold chain technology. This study uses a qualitative method with a case study approach. Data were collected through semi-structured interviews, internal company reports, literature reviews, and industry publications. The analysis was conducted through an external approach using PESTEL and Porter's Five Forces, as well as internal analysis through VRIO and Value Chain Analysis. The results of the analysis are summarized in a SWOT Analysis and continued with the formulation of a business strategy using Porter's Generic Strategies and TOWS Matrix. The proposed strategy is Cost Leadership with a focus on operational efficiency, investment in cold chain technology, and employee training to increase productivity. This strategy is expected to help CV XYZ increase competitiveness, expand the market, and support sustainable business growth in the frozen food industry.

Analyzing Systemic Failures in IT Incident Management: Insights from Post-Mortem Analysis Arifiansyah, Faris; Handayati, Yuanita
Eduvest - Journal of Universal Studies Vol. 5 No. 4 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i4.51031

The reliability of IT systems is critical for fintech companies, where service disruptions can lead to significant financial losses and reputational damage. Despite established incident management frameworks, recurring IT incidents persist, indicating systemic weaknesses in prevention, detection, and response. This study aims to identify the root causes of significant IT incidents, assess detection and resolution challenges, and provide actionable recommendations to enhance incident management. Using a qualitative approach, the research analyzed 26 post-mortem reports from an Indonesian fintech company (August 2023–2024), employing thematic analysis to categorize systemic failures. Findings revealed that 80% of incidents stemmed from internal changes, primarily due to inadequate testing, weak deployment controls, and misconfigured production settings, while 69% lacked proactive alerts, delaying detection. Incident response inefficiencies, such as slow escalations and insufficient post-fix monitoring, further prolonged resolution times. The study highlights the need for stricter change validation, standardized alerting mechanisms, and automated deployment checks to mitigate disruptions. These insights offer practical guidance for fintech and technology companies to reduce incident frequency, improve detection capabilities, and optimize response efficiency. The research contributes to the broader IT incident management field by empirically validating failure patterns in fintech environments and proposing data-driven solutions. Future research could explore AI-driven automation and organizational factors influencing incident handling.

Product Design Development of Syfoin using House of Quality Johannes, Diva Gloria; Handayati, Yuanita
Proceedings International Conference on Education Innovation and Social Science 2023: Proceedings International Conference on Education Innovation and Social Science
Publisher : Universitas Muhammadiyah Surakarta

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This research attempts to address the business problem that SYFO is currently experiencing, particularly the difficulty of boosting sales and enhancing customer retention for their meal kit product. To discover areas of unhappiness, the search starts by interviewing past clients. The results show a mismatch between client expectations and the business's offers, which calls for a more thorough inquiry using business and root cause analysis. Lack of resources and unambiguous standards for incorporating consumer preferences into product design are determined to be the root of SYFO's issue. Customer preference attributes, technical preference attributes, and information on priority levels are gathered from literature reviews and 102 respondents using the House of Quality (HOQ) framework. The effectiveness of SYFO's products is compared to that of Sumibi and reFresh. The result of the HOQ framework indicates areas that need improvement in the prior product design and offers a priority list for product development. The suggested remedies to the problems mentioned include finding special ingredients and creating appealing, useful packaging.

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