Adinoto Nursiana
Sekolah Tinggi Ilmu Ekonomi Wiyatamandala

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The Effect of Online Guest Review, Hotel Facilities and Online Travel Agent Price On Decision To Stay At Grand Rocky Hotel Bukittinggi : The Case Of Traveloka Desy Azulmi; Adinoto Nursiana; Rahmat Ingkadijaya
Jurnal Penelitian Pariwisata Vol 2 No 2 (2018): (TRJ) Tourism Research Journal
Publisher : Sekolah Tinggi Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v2i2.38

Abstract

Technological developments have shifted the behavior of offline bookings to worldwide online booking, including in Indonesia. This country is currently experiencing a significant increase in the number of Online Travel Agents such as Traveloka. In this website, people can see reviews from previous guests on the strengths and weaknesses of the hotel, and it facilitates people to select a hotel matching to their needs and preferences. Previous research proves that online reviews and facilities affect the guest’s stay decisions. This research aims to determine the effect of online reviews, hotel facilities and prices on the decision to stay at the Grand Rocky Hotel Bukittinggi. The method used in this research is a qualitative method to obtain comprehensive, valid, reliable and objective data. The sample used in this research were 100 guests who stayed at the Grand Rocky Hotel with the reservation through Traveloka. Sample selection was based on purposive sampling technique, and data collection was conducted by Likert questionnaires to investigate the effect of online reviews, facilities and prices on the decision to stay. The results reveals online reviews, hotel facilities and prices have a strong influence on the decision to stay. Therefore, online reviews, facilities, and competitive prices serve as marketing tools to increase hotel revenues from the Online Travel Agent.
Pengaruh Bauran Pemasaran terhadap Keputusan Mengunjungi Festival Cap Go Meh di Singkawang Putri Rizkiyah; Adinoto Nursiana; Rahmat Ingkadijaya
Jurnal Pariwisata Vol 5, No 1 (2018): Jurnal Pariwisata
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (424.362 KB) | DOI: 10.31294/par.v5i1.2568

Abstract

ABSTRAKFestival Budaya Cap Go Meh yang diselenggarakan di Kota Singkawang merupakan festival budaya tahunan yang diselenggarakan pada hari kelima belas setelah perayaan Tahun Baru Cina (Imlek). Pada tahun 2016 tingkat kunjungan wisatawan menurun dari tahun-tahun sebelumnya yang mengakibatkan tidak tercapainya target yang ditetapkan pemerintah. Penelitian ini bertujuan untuk (1) mengidentifikasi profil atau karakteristik wisatawan domestik maupun mancanegara yang mengunjungi festival budaya Cap Go Meh di kota Singkawang, dan (2) mengetahui sejauhmana pengaruh unsur-unsur bauran promosi terhadap keputusan wisatawan mengunjungi festival budaya tersebut. Metode yang digunakan adalah metode survei, dengan menyebarkan kuesioner kepada 200 responden. Data dianalisis dengan menggunakan regresi linier berganda. Hasil penelitian menunjukkan bahwa secara simultan, bauran pemasaran berpengaruh signifikan terhadap keputusan wisatawan mengunjungi Festival Budaya Cap Go Meh di Kota Singkawang, namun secara parsial hanya terdapat satu variabel yang berpengaruh yaitu variabel proses.Kata kunci: Bauran pemasaran, keputusan wisatawan, wisata budaya, festival cap go meh ABSTRACTThe Cap Go Meh Cultural Festival held in Singkawang City is an annual cultural festival held on the fifteenth day after the Chinese New Year celebration (Imlek).  By 2016 the level of tourist arrivals decreased from previous years which resulted in the government's failure to achieve targets. This study aims to (1) identify the profile or characteristics of domestic and foreign tourists who visit the cultural festival Cap Go Meh in Singkawang city, and (2) find out how far the influence of promotion mix elements to the decision of tourists visiting the festival culture. The method used is survey method, by distributing questionnaires to 200 respondents. Data were analyzed by using multiple linear regression. The results showed that simultaneously, the marketing mix significantly influence the decision of tourists visiting Cap Go Meh Cultural Festival in Singkawang city, but partially there is only one influential variable that is process variable.Keywords: Marketing mix, tourist decision, cultural tourism, cap go meh festival