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ANALISA KEPUASAN MASYARAKAT PADA PELAYANAN BADAN PENANGGULANGAN BENCANA DAERAH KABUPATEN MALANG: (Studi Pada Masyarakat Terdampak Bencana di Kabupaten Malang) Yusuf Azwar Anas; Husnul Hakim Sy
DIALEKTIKA: Jurnal Ekonomi dan Ilmu Sosial Vol 3 No 1 (2018): Dialektika : Jurnal Ekonomi dan Ilmu Sosial
Publisher : Prodi Manajemen Fakultas Ekonomi dan Bisnis Universitas Islam Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (399.811 KB) | DOI: 10.36636/dialektika.v3i1.83

Abstract

Bencana Alam sesuatu hal yang menakutkan bagi manusia didunia, namun kehadiarnnya selalu muncul tanpa diduga. Berbagai upaya dilakukan untuk mendeteksi hadirnya bencana alam dilakukan untuk memberikan deteksi dini, agar tak banyak korban berjatuhan. Pemerintah mempunyai kewajiban dalam mengatasi bencana alam yang terjadi. Kehadiran pemerintah menjadi sangat penting sebagai pihaj yang bertanggungjawab melindungi masyarakat. Penelitian ini bertujuan mengevaluasi tingkat kepuasan masyarakat terhadap pelayanan Badan Penanggulangan Daerah Kabupaten Malang.Penelitian ini mengunakan 5 (lima) dimensi kualitas layanan dar Parasuraman (1985), dimensi tersebut adalah Reliability, Emphaty, Responsiveness, Tangible dan Assurance  sebagai variabel mengukur kepuasan masyarakat.Sampel dalam penelitian ini berjulah 430 sampel yang tersebar di 4 desa dan 4 kecamatan dikabupaten malang. Teknik pengambilan sampel menggunakan Proporsiv random sampling.Hasil penelitian menunjukkan bahwa Indek kepuasan pelayanan Badan penanggulangan bencana Kabupaten Malang mempunyai mutu layanan dengan pridikat A dengan kualitas layanan sangat baik. Penelitian selanjutnya dapat memfokuskan terhadap efesiensi pelayanan yang diberikan oleh pemerintah terkait upaya-upaya untuk mencegah dan antisipasi dini terhadap bencana, apakah dengan memberikan edukasi dan deteksi dini pada bencana dapat meningkatkan rasa aman bagi masyarakat yang rawan bencana. Kata Kunci: Kualitas Layanan, Kepuasan Masyarakat, Bencana Alam   ABSTRACT Natural Disasters are something that is frightening to human beings in the world, but its realization always comes unexpectedly. Various efforts were made to detect the presence of natural disasters carried out to provide early detection, so that not many victims fell. The government has an obligation in overcoming natural disasters that occur in the country. The presence of government becomes very important as the party who is responsible for protecting the community. This study aims to evaluate the level of community satisfaction with the service of the Malang Disaster Mitigation Agency.This study uses 5 (five) service quality dimensions of Parasuraman (1985) which are Reliability, Emphaty, Responsiveness, Tangible and Assurance as the variables for measuring community satisfaction. Samples in this study amounted to 430 samples spread across 4 villages and 4 districts in Malang Regency. The sampling technique used in this research is proporsiv random sampling.The result of the research shows that the satisfaction service index of Malang Disaster Mitigation Agency has the quality of “A” which means it has an excellent service quality. Subsequent research can focus on the efficiency of services provided by governments with regard of efforts to prevent and anticipate early disasters, whether by providing education and early detection of disasters can increase the sense of security for disaster-prone communities. Keywords: Service Quality, Community Satisfaction, Natural Disaster
Pelatihan Strategi Pemasaran Kreatif Bagi Kelompok Petani Ubi Jalar Desa Balesari Kabupaten Malang pada Masa Pandemi Covid 19 Zainal Abidin; M. Yusuf Azwar Anas; Ma’rifatul Ilma I; Cholifah
I-Com: Indonesian Community Journal Vol 1 No 1 (2021): I-Com: Indonesian Community Journal (Desember 2021)
Publisher : Fakultas Sains Dan Teknologi, Universitas Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (373.632 KB) | DOI: 10.33379/icom.v1i1.919

Abstract

Dusun Segelan desa Balesari Kecamatan Ngajum ini merupakan satu-satunya dusun penghasil ubi jalar khas gunung Kawi. Pada saat ini pemerintah Republik Indonesia telah menetapkan PSBB (Pembatasan Sosial Berskala Besar) dan PPKM (Pemberlakukan Pembatasan Kegiatan Masyarakat) secara mikro ditingkat desa. Dampaknya wilayah wisata gunung Kawi ditutup hampir selama dua tahun, sehingga memberikan dampak ekonomi secara signifikan karena penduduk menjual ubi jalarnya hanya di gunung Kawi. Tujuan dilakukan pelatihan ini yaitu membantu menganalisis teknik pemasaran dan menambah nilai jual produk ubi jalar melalui online. Pelatihan dilaksanakan pada hari Senin tanggal 08 Februari 2021 di dusun Segelan, Desa Balesari, Ngajum, Kabupaten Malang. Adapun jumlah peserta yang menghadiri pelatihan kali ini yaitu 30 petani ubi jalar, Mantri Tani, dan Petugas Penyuluh Lapangan (PPL) desa Balesari. Metode yang digunakan yaitu metode purposive sampling dengan memberikan kusioner dan wawancara teknik snowball. Hasil analisis dari kuisioner menunjukkan bahwa: (1) Petani ubi jalar mau bekerjasama dengan kelompok karang taruna untuk memasarkan ubi jalar secara online, (2) Petani ubi jalar bersedia untuk mengolah ubi jalar menjadi beberapa olahan makanan lainnya yang inovatif. Harapan pasca dari pelatihan ini yaitu para petani ubi jalar lebih semangat lagi bertani ubi jalar, sedangkan untuk dan karang taruna lebih kreatif dan inovatif lagi di dalam proses pengolahan ubi jalar dan teknik pemasaran secara online. Kata kunci: Pelatihan, Pemasaran online, Ubi jalar
Implementasi Etika Bisnis Islam Dalam Perspektif Manajemen Pemasaran Ika Rinawati; M.Yusuf Azwar Anas; Yuliyanti M. Manan
Al-Iqtishadiyah: Ekonomi Syariah dan Hukum Ekonomi Syariah Vol 7, No 2 (2021): Jurnal al-Iqtishadiyah
Publisher : Fakultas Studi Islam Universitas Islam Kalimantan Muhammad Arsyad Al Banjary

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (456.879 KB) | DOI: 10.31602/iqt.v7i2.5706

Abstract

This article is a type of reference study using a narrative qualitative research method of literature study that identifies, interprets, and evaluates all literature sources related to a particular topic. The purpose of this study is to find and understand the concept of marketing with Islamic ethics. The results show that there are five marketing management concepts with Islamic ethics including: oneness in marketing management (not criticizing other products, being honest with the quality of their own products, holding on to divine values and having the intention of making profit and helping others), balance in marketing management (balanced in scales, balanced in maintaining quality, balanced in pricing, balanced between this world and the hereafter), free will in marketing management (free to innovate products in accordance with Islam), responsibility in marketing management (responsible for distribution) or sending products into the hands of consumers), virtues in marketing management (doing good and ihsan to consumers). Artikel ini merupakan jenis kajian referensi dengan menggunakan metode penelitian kualitatif naratif studi literatur yang mengidentifikasi, menginterpretasi, dan mengevaluasi semua sumber literatur terkait topik tertentu. Tujuan penelitian ini adalah menemukan dan memahami tentang konsep pemasaran yang beretika Islam. Hasil penelitian menunjukkan bahwa Lima konsep manajemen pemasaran yang beretika Islam diantaranya adalah Keesaan dalam manajemen pemasaran (tidak mencela produk lain, jujur dengan kualitas produk sendiri, memegang teguh nilai ilahi dan memiliki niat mencari untung dan menolong orang lain), Keseimbangan dalam manajemen pemasaran (seimbang dalam timbangan, seimbang dalam menjaga kualitas, seimbang dalam penetapan harga), Kehendak bebas dalam manajemen pemasaran (bebas dalam melakukan inovasi produk yang sesuai dengan islam), Tanggung jawab dalam manajemen pemasaran (bertanggung jawab dalam hal distribusi atau mengirimkan produk ke tangan konsumen serta bertanggung jawab terhadap lingkungan sekitar), Kebajikan dalam manajemen pemasaran (berbuat baik dan ikhsan kepada konsumen serta memiliki kode etik dan norma etika).
ETIKA PERILAKU POLITIK ORGANISASI M. Yusuf Azwar Anas
DIALEKTIKA: Jurnal Ekonomi dan Ilmu Sosial Vol 2 No 2 (2017): Dialektika : Jurnal Ekonomi dan Ilmu Sosial
Publisher : Prodi Manajemen Fakultas Ekonomi dan Bisnis Universitas Islam Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (373.2 KB) | DOI: 10.36636/dialektika.v2i2.243

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The purpose of this paper is to explain the ethics in politics behavior, especially in the organizational environment, not in practical political organizations. Organizational politics is needed in order to win business competition. In achieving business objectives requires the involvement of leaders in making decisions, the various interests in the decision-making process many colored organizational politics. The application of organizational political skills is much influenced by the behavior of every worker, attitude choice options becomes the determinant factor in the success of the organization, especially employee satisfaction in do work activities. Some offers of political behavior are explained to be an option in applying political strategy skills in organizations especially behavior and politics written by ibn khaldun in contrast to the concept of political behavior by Niccolo Machiavelli, 1469-1527
Perspektif Ulama Terhadap Akad Murabahah untuk Modal Usaha Mikro M. Yusuf Azwar Anas
DIALEKTIKA: Jurnal Ekonomi dan Ilmu Sosial Vol 1 No 1 (2016): Dialektika : Jurnal Ekonomi dan Ilmu Sosial
Publisher : Prodi Manajemen Fakultas Ekonomi dan Bisnis Universitas Islam Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2022.122 KB) | DOI: 10.36636/dialektika.v1i1.22

Abstract

Muamalah fiqh studies on murabaha contracts apply the principle of buying and selling, mudharabah and musyarakah contracts are contracts that apply a profit-sharing system and are usually used to finance venture capital. However, along with the development of Islamic banks, the murabaha contract in its application has changed. As at present murabahah contracts are used to finance business capital. The purpose of this research is to find out the shari'ah provisions on the implementation of murabahah contracts on business capital financing products with a case study at PT.BPRS Bumi Rinjani. This type of qualitative research uses the hermeneutic method, namely interpreting, giving understanding or translating a problem. This study also uses a triangulation analysis tool, namely the technique of checking the validity of the data. The results of this study note that the use of a murabaha contract for business capital has two opinions, one allows and the other does not allow, the opinion that allows the reason that is financed using a sale and purchase with a murabahah contract is the need for business working capital such as trading. While the opinion that does not allow reasons and pillars of murabaha is not appropriate if it is used for business capital because profits cannot be shared in two as in musyarakah or mudharabah. So to maintain the sharia of a contract it is better to use a mudharabah or musyarakah contract for providing capital. In this study also found new findings, the use of wakalah contracts in murabaha, with two opinions as well, one allows and the other does not allow. However, to maintain the sharia of a contract, it is better that murabahah is carried out after the wakalah contract and after the bank already has the object, then the murabaha contract is carried out, so that it does not go out of sharia provisions.
Pelatihan Pendirian dan Tata Kelola Bank Desa Untuk Pengembangan Ekonomi dan Kesejahteraan Masyarakat Desa Sumberdem M. Yusuf Azwar Anas; Yuliyanti M. Manan
I-Com: Indonesian Community Journal Vol 4 No 2 (2024): I-Com: Indonesian Community Journal (Juni 2024)
Publisher : Fakultas Sains Dan Teknologi, Universitas Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33379/icom.v4i2.4256

Abstract

Rural development and microfinance sustainability are the main focus to address the gap between urban and rural areas. Based on the National Medium-Term Development Plan (RPJMN) 2020-2024, Indonesia prioritizes rural development with the allocation of village funds from the state budget since 2015. The training on the establishment and governance of Village Banks is the first step in establishing village banks and increasing financial inclusion in rural areas. The training implementation method includes problem identification, preparation of training materials, training implementation, and sustainability evaluation. The training activities held in Sumberdem Village involved various parties, such as community leaders, village officials, BUMDES administrators, and KKN UNIRA Malang students. The training materials included business planning, the process of establishing a village bank, good governance, and the products and services that can be offered by the Village Bank. Interactive discussions and simulations were used to provide participants with a comprehensive understanding. A follow-up mentoring program will be conducted to help implement the knowledge gained in real practice.
Mengapa Sociopreneur Bukan Social Entrepreneur? M. Yusuf Azwar Anas
DIALEKTIKA: Jurnal Ekonomi dan Ilmu Sosial Vol 4 No 2 (2019): Dialektika : Jurnal Ekonomi dan Ilmu Sosial
Publisher : Prodi Manajemen Fakultas Ekonomi dan Bisnis Universitas Islam Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (497.761 KB) | DOI: 10.36636/dialektika.v4i2.352

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Acronyms are often used in Indonesia by many groups, or provide a new term for a particular activity. Naming an activity by providing an acronym or combining words will generate a new acronym. The emergence of a new term, even though its essence has not undergone significant changes, requires someone to understand the term more deeply, so as not to misinterpret it. This article attempts to provide an explanation regarding the many acronyms that are often used in writing which can confuse readers. There are many acronyms in the term entrepreneur which are associated with certain activities, for example entrepreneur which is associated with digital, social, and technology. The focus of this article is to discuss the ambiguity between the terms social entrepreneur or sociopreneur, so that readers get clarity in interpreting each term used. This study uses the literature review method, namely by examining various literature on the results of previous studies.
Emosional Konsumen Sebagai Intervening Pengaruh Konten Pemasaran, Electronic Word Of Mouth, dan Pada Niat Beli Di Aplikasi Tiktok M Yusuf Azwar Anas; Nurrohmah Senjani
DIALEKTIKA: Jurnal Ekonomi dan Ilmu Sosial Vol 8 No 2 (2023): Dialektika : Jurnal Ekonomi dan Ilmu Sosial
Publisher : Prodi Manajemen Fakultas Ekonomi dan Bisnis Universitas Islam Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36636/dialektika.v8i2.3500

Abstract

The research objective is to explain and analyze marketing content, electronic word of mouth (EWOM), and live broadcasts on purchase intentions through consumer emotions as intervening variables in the TikTok application. The quantitative method was analyzed using SmartPLS version 4.0.9.4 with the SEM (Structural Equation Modeling) analysis method. This research involved 119 respondents. The results of the analysis explain that content marketing has no effect on consumer emotions, EWOM has an effect on consumers' emotions, and live broadcasts have an effect on consumers' emotions. Marketing content has no effect on purchase intention. EWOM influences purchase intention, and live broadcast influences purchase intention. EWOM marketing content and live broadcasts have no effect on consumer emotional purchase intentions in the TikTok application
PENGARUH EVENT MARKETING HAPPY SUNDAY TERHADAP BRAND IMAGE SAYAP MAS PADA CV.ULUL AZMI SULAIMAN Nadiatus Sholichah; Istiani Istiani; M Yusuf Azwar
Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi Vol. 2 No. 12 (2024): Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi
Publisher : Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Cigarettes are one of the industries in Indonesia that experiences an increase every year. To achieve company goals, every company uses promotional strategies. One of the promotions used is event marketing. Marketing events carried out by the company must also be right on target, so that they can improve the company's brand image. One of them is carried out by CV. Ulul Azmi Sulaiman to improve the brand image of Sayap Mas cigarettes. The purpose of this activity is to determine the influence of event marketing on the brand image of Sayap Mas cigarettes
Pemberdayaan kelompok masyarakat UKM skala kecil di Desa Wringinanom, Kec. Poncokusumo, Kab. Malang melalui pendampingan business management dan waste treatment Ferdian, Muh. Agus; Purwanti, Gettik Andri; Anas, M. Yusuf Azwar
Prosiding Seminar Nasional Produk Terapan Unggulan Vokasi Vol 2 No 1 (2023): Prosiding Seminar Nasional Produk Terapan Unggulan Vokasi Politeknik Negeri Manad
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Negeri Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan ketrampilan dalam mengembangkan usaha dan memberikan kesejahteraan serta peningkatan perekonomian melalui pendampingan manajemen kewirausahaan dan pembuatan produk inovasi sabun transparan dari bahan limbah minyak jelantah dan ampas kopi bagi UKM skala kecil di Desa Wringinanom, Kec. Poncokusumo, Kab. Malang. Metode yang akan diterapkan yaitu metode pemberdayaan masyarakat kelompok UKM dalam upaya peningkatan produktivitas dan kemandirian mitra secara ekonomi, sosial melalui usaha penyuluhan dan pendampingan. Bantuan ataupun perkenalan alat berupa alat reactor pemurnian minyak dan pembuatan sabun transparan dengan kapasitas 10 L yang dapat digunakan oleh mitra untuk menghasilkan produk yang bisa dijual.