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All Journal ADDIN ADDIN GANESHA: Jurnal Pengabdian Masyarakat
Hunik Sri Runing Sawitri
Universitas Sebelas Maret Surakarta
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Education Engineering Social Sciences

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Measuring Perceived e-Services Quality on Satisfaction of Islamic Saving and Credit Cooperatives Ekawati Rahayu Ningsih; Tulus Haryono; Hunik Sri Runing Sawitri; Mugi Harsono
ADDIN Vol 13, No 1 (2019): ADDIN
Publisher : LPPM IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/addin.v13i2.5793

Abstract

The purpose of this study was to measure the effect of banking e-services quality on satisfaction of Islamic Saving and Credit Cooperatives. At present the banking sector is in a global business that prioritizes electronic services based on advances in information technology. The type of research methodology is field research and uses quantitative analysis based on primary data from 229 respondents total in Central Java Province. The results of testing the data using PLS Version 3.0, show that banking e-services quality has an effect on satisfaction of Islamic Saving and Credit Cooperatives. This is indicated by the magnitude of the e-services quality path coefficient on satisfaction and its significant is 0.461 to alpha 0.05, and t-value of the statistic is 7.754 * greater more than the t table is 1.65. this is indicates that e-services quality has a positive effect to satisfaction.
Measuring Perceived e-Services Quality on Satisfaction of Islamic Saving and Credit Cooperatives Ekawati Rahayu Ningsih; Tulus Haryono; Hunik Sri Runing Sawitri; Mugi Harsono
ADDIN Vol 13, No 1 (2019): ADDIN
Publisher : LPPM IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/addin.v13i2.5793

Abstract

The purpose of this study was to measure the effect of banking e-services quality on satisfaction of Islamic Saving and Credit Cooperatives. At present the banking sector is in a global business that prioritizes electronic services based on advances in information technology. The type of research methodology is field research and uses quantitative analysis based on primary data from 229 respondents total in Central Java Province. The results of testing the data using PLS Version 3.0, show that banking e-services quality has an effect on satisfaction of Islamic Saving and Credit Cooperatives. This is indicated by the magnitude of the e-services quality path coefficient on satisfaction and its significant is 0.461 to alpha 0.05, and t-value of the statistic is 7.754 * greater more than the t table is 1.65. this is indicates that e-services quality has a positive effect to satisfaction.
PENGUATAN KETRAMPILAN MANAJERIAL BISNIS BERBASIS TEKNOLOGI INFORMASI BAGI PENGELOLA BUMDES DESA SUMBERBENING, KECAMATAN DONGKO, TRENGGALEK Mugi Harsono; Asri Laksmi Riani; Hunik Sri Runing Sawitri; Suryandari Istiqomah; Anastasia Riani Suprapti; Intan Novela Qurratul Aini
GANESHA: Jurnal Pengabdian Masyarakat Vol. 4 No. 2 (2024): Juli 2024
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Tunas Pembangunan Surakarta (UTP)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36728/ganesha.v4i2.3463

Abstract

Desa Sumberbening merupakan salah satu desa di Kabupaten Trenggalek yang memiliki misi memperkuat perekonomian desa melalui pendirian dan pengelolaan Bbadan Usaha Milik Desa (BUMDes). Desa Sumberbening memiliki beberasa BUMDes, diantaranya ada perusahaan air minum dalam kemasan “BENTOYA”, Kolam Renang, Rest Area dan Kedai Kopi. Dalam pengelolaan BUMDes ini, masyarakat serta perangkat Desa Sumberbening menghadapi beberapa kendala. dimana beberapa diantaranya adalah minimnya adaptasi digital BUMDes, dan belum optimalnya manajerial BUMDes tersebut. Pengabdian yang dilakukan tim peneliti berfokus pada kedua aspek tersebut, dimana dilakukan pendampinggan manajerial terutama dalam hal perencanaan dan pengambilan keputusan stratejik, serta pembekalan kapasitas digital bagi pengelola BUMDes di Desa Sumberbening. Dalam keberjalanannya pendampingan tersebut dapat membantu peningkatan rata-rata omset BUMDes minimal 55%, dan adanya kehadiran digital dari BIMDes tersebut. Hal ini memberikan catatan penting bagi pentingnya pengambilan keputusan stratetjik yang didampingi manajemen yang kokoh, serta pentingnya kehadiran digital bagi sebuah badan usaha.
Co-Authors Anastasia Riani Suprapti Asri Laksmi Riani Ekawati Rahayu Ningsih Intan Novela Qurratul Aini MUGI HARSONO Mugi Harsono Suryandari Istiqomah Tulus Haryono