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All Journal INTECOMS: Journal of Information Technology and Computer Science Teknika
Abd. Haq
Universitas Nahdlatul Ulama Al Ghazali Cilacap
Computer Science & IT Electrical & Electronics Engineering Engineering

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Analisis Kualitas Layanan Online Public Access Catalogue Terhadap Kepuasan Pengguna Abd. Haq; Anisa Septi Bayuningsih; Verry Verry
INTECOMS: Journal of Information Technology and Computer Science Vol 3 No 2 (2020): INTECOMS: Journal of Information Technology and Computer Science
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/intecoms.v3i2.1879

Abstract

Perpustakaan merupakan sarana penyediaan sumber belajar di perguruan tinggi. Universitas Nahdlatul Ulama Al Ghazali (UNUGHA) Cilacap selaku penyelenggara perguruan tinggi swasta sudah memiliki perpustakaan berbasis online. Perpustakaan UNUGHA telah menerapkan layanan Online Public Access Catalog (OPAC) sejak tahun 2014. Namun dalam layanannya masih terdapat beberapa keluhan dari pengguna. Oleh karena itu perlu dilakukan pengukuran kualitas layanan OPAC ini. Tujuan penelitian ini adalah untuk mengukur kualitas layanan OPAC UNUGHA berdasarkan kepuasan pengguna dengan menggunakan metode Electronic Service Quality (E-Servqual). Sehingga dapat diketahui atribut apa saja yang perlu mendapat prioritas utama dalam perbaikan. E-Servqual mengukur kualitas layanan berbasis online berdasarkan 7 dimensi yaitu dimensi efisiensi, kehandalan, pemenuhan janji, privasi, daya tanggap, kompensasi, dan kontak. Hasil penelitian menunjukkan bahwa perhitungan tingkat kepuasan pelayanan UNUGHA OPAC dengan menggunakan Customer Satisfaction Index (CSI) adalah 64%. Artinya pengguna cukup puas dengan layanan yang diberikan.
Comparison of Web Page Rendering Methods Based on Next.js Framework Using Page Loading Time Test Roy Hanafi; Abd Haq; Ninik Agustin
Teknika Vol 13 No 1 (2024): Maret 2024
Publisher : Center for Research and Community Service, Institut Informatika Indonesia (IKADO) Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34148/teknika.v13i1.769

Abstract

In the rapidly developing digital age, websites have become indispensable for interaction, information dissemination and transaction. To improve the performance of web applications, choosing the right rendering technology is critical. Next.js is a framework designed to overcome React's limitations in server-side rendering. This study investigates the effectiveness of Client-side Rendering (CSR), Server-side Rendering (SSR), and Static Site Generation (SSG) on the Next.js-based Filmku website using the loading time method. The study concentrates on page loading speed, complete page rendering speed, and user experience. The authentication page takes 422 ms to complete the CSR process, which is 57.41% slower than the SSG finish time of 180 ms and 34.88% slower than SSR, which completes the authentication page in 274 ms. On the Profile page, SSG completes the page rendering process much faster, taking only 524 ms, which is 25.79% faster than SSR's completion time of 706 ms and even 13.75% faster than CSR's completion time of 608 ms. The SSG rendering method completed in 1,135 ms on the main page, which is 15.93% faster than the CSR completion time of 1,350 ms and 25.57% faster than the SSR completion time of 1,525 ms. It is evident that SSG has a faster rendering speed compared to the other methods. However, it should be noted that CSR may result in slower initial page load times. SSR can provide stable rendering times, but it can also burden the server as every client request is fully processed on the server.
Co-Authors Agustin, Ninik Anisa Septi Bayuningsih Bayu Bagus Riyandiarto Roy Hanafi Verry Verry