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All Journal Jurnal Ilmiah Informatika Komputer Prosiding Seminar Nasional Sains dan Teknologi Terapan Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Journal of Applied Computer Science and Technology (JACOST) Proceedings Series on Physical & Formal Sciences Seminar Nasional Riset dan Teknologi (SEMNAS RISTEK) Prosiding SeNTIK STI&K
Diana Ikasari
Universitas Gunadarma
Religion Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media Mechanical Engineering Social Sciences Other

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Journal : Journal of Applied Computer Science and Technology (JACOST)

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Implementasi Re-design Application Mobile MRT Jakarta Menggunakan Metode User Centered Design Rahma Fahriyah, Diana; Ikasari, Diana; Widiastuti
Journal of Applied Computer Science and Technology Vol 5 No 1 (2024): Juni 2024
Publisher : Indonesian Society of Applied Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52158/jacost.v5i1.812

Abstract

MRT Mobile Application is used to access information easily and quickly for MRT users, such as schedule information, routes, stations, fares, and other additional services. Based on observations and questionnaires regarding the MRT mobile application, users often experience difficulties or obstacles in interacting with the application interface. Starting with a complex interface, confusing navigation of features to difficulty finding the information you need quickly. This affects the use of the application and reduces the level of user satisfaction. Based on these conditions, it is necessary to redesign the user interface of this application to make it easier to use. This research uses User Centered Design (UCD) method with four phases, which is Understand Context of Use, Specify User Requirements, Design Solution, and Evaluation Against Requirements in analyzing the UI/UX design process of the MRT mobile application. In the design stage, UCD principles are used to integrate insights from user data into UI/UX design process based on results of questionnaire analysis. The final result of this research is a prototype design and user interface design for the MRT mobile application that meets the expectations of application users.
Co-Authors Adang Suhendra Nuke Farida Permana, Rifqi Arief Rahma Fahriyah, Diana Rheza Andika, Rheza Septyanto, Riza Buddy Widiastuti WIDIASTUTI - Widiastuti Widiastuti