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All Journal IJCCS (Indonesian Journal of Computing and Cybernetics Systems) Jurnal Eksplora Informatika Journal Sensi: Strategic of Education in Information System CICES (Cyberpreneurship Innovative and Creative Exact and Social Science) MAVIB Journal : Jurnal Multimedia Audio Visual and Broadcasting Indonesian Journal Accounting (IJAcc) Profit: Jurnal Manajemen, Bisnis dan Akuntansi Jurnal Sistem Informasi
Mukti Budiarto
Universitas Raharja
Arts Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Other

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Exploring E-learning Challenges During the Global COVID-19 Pandemic: A Review Qurotul Aini; Mukti Budiarto; P. O. H. Putra; Untung Rahardja
Jurnal Sistem Informasi Vol. 16 No. 2 (2020): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (592.325 KB) | DOI: 10.21609/jsi.v16i2.1011

Abstract

The world is currently battling the coronavirus disease 2019 (COVID-19) that has been declared as a global pandemic since mid-March 2020. The pandemic has inevitably impacted social and economic activities of the nation, including those in the education sector. As the governments have mandated universities to close their campuses, learning activities has been forced to move online. In this difficult situation, many university administrators, lecturers, as well as students may find it difficult to adapt to the so-called “new normal” ways of learning. Hence, as this is an unprecedented situation, this study explores the challenges faced by universities as academic institutions, lecturers, and students. This study starts by conducting a literature review concerning the challenges in e-learning in context of a pandemic. Data collected are then analyzed qualitatively using inductive thematic analysis technique, resulting in a taxonomy of e-learning challenges during a pandemic. Our analysis shows that students are challenged by connectivity, e-learning system support, and technological and self-regulation issues. On the other hand, lecturers are being challenged by competency, operational, self-regulation, and isolation issues. Meanwhile, institutions identify financial support and change management as challenging issues. This study highlights the need for further investigation to address the aforementioned challenges in e-learning.
Analisis Peran Quality Control dalam Meningkatkan Kepuasan Pelanggan pada Lippo Group melalui Pengendalian Defect Bangunan Nadine Anastasya Hasibuan; Mukti Budiarto; Fitra Putri Oganda; Tasya Riskia
Profit: Jurnal Manajemen, Bisnis dan Akuntansi Vol. 5 No. 4 (2026): November: Profit : Jurnal Manajemen, Bisnis dan Akuntansi
Publisher : UNIVERSITAS MARITIM AMNI SEMARANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58192/profit.v5i4.5328

Abstract

This study aims to analyze the role of Quality Control in enhancing customer satisfaction by managing building defects in Lippo Group construction projects. Building quality is a key determinant of customer satisfaction, as it relates to safety, comfort, and the alignment of the finished work with the company's established standards. The study employs a qualitative method using a case study approach. Data were gathered through direct observation during a practical internship (KKP), review of company documentation, and analysis of inspection records, Unit Handover Reports, Unit Repair Reports, and the Quality Control System (QCS). The collected data were analyzed using the interactive analysis model developed by Miles, Huberman, and Saldaña. The results indicate that Quality Control is implemented systematically through final inspections, defect identification and logging, supervision of contractor repairs, and verification prior to unit handover. This process effectively reduces the number of defects, accelerates repair follow-ups, and ensures that every unit meets the company's quality standards. Consistent quality control implementation also positively impacts construction quality, reduces rework, and boosts customer trust and satisfaction. Thus, Quality Control serves not only as a quality management process but also as a vital strategy for maintaining construction quality and enhancing customer satisfaction within the property industry.
Co-Authors Abdullah Abdullah Al- Bahra Alif Al Afradi Anita Bawaiqki Wandanaya Aulia Edliyanti Dedeh Supriyanti Dela Pebriyanti Dinda Sumiati Fitra Putri Oganda Hanif Muttaqin Lusyani Sunarya M. Puad Abdul Baqi Maimunah - Muhammad Arief Nadine Anastasya Hasibuan Nita yuliani Nuke Puji Lestari Santoso P. O. H. Putra Panca Oktavia Hadi Putra Qurotul Aini Tasya Riskia Tuti Nurhaeni Ulis Bella Untung Rahardja Yohanes Ari Kuncoro Yakti