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All Journal Kertha Semaya Distribusi Jurnal Ilmiah Mahasiswa Manajemen, Bisnis dan Akuntansi Economics, Business, Accounting & Society Review
Eko Esti Santoso
Universitas Islam AL-Azhar
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Social Sciences Other

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BENTUK PERLINDUNGAN HUKUM HAK KONSUMEN DALAM MENGGUNAKAN JASA PELAYANAN KESEHATAN Eko Esti Santoso; Kurniawan Kurniawan; Hirsanuddin Hirsanuddin
Kertha Semaya : Journal Ilmu Hukum Vol 10 No 3 (2022)
Publisher : Fakultas Hukum Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (446.755 KB) | DOI: 10.24843/KS.2022.v10.i03.p11

Abstract

Penelitian ini bertujuan untuk mengetahui perlindungan hukum terhadap hak konsumen dalam menggunakan jasa pelayanan kesehatan di Kota Mataram. Metode penelitian yang digunakan adalah penelitian hukum empiris dengan pendekatan perundang-undangan, pendekatan konseptual, dan pendekatan sosiologis yang kemudian dianalisis menggunakan analisis deskriptif kualitatif. Berdasarkan hasil penelitian ini menunjukkan bahwa perlindungan hukum bagi konsumen perlindungan hukum bagi konsumen dalam menggunakan jasa pelayanan kesehatan di Kota Mataram diatur pada Undang-Undang Nomor 8 Tahun 1999 tentang Perlindungan Konsumen, Undang-Undang Nomor 22 Tahun 2009 tentang Rumah Sakit dan Undang-Undang Nomor 36 tahun 2009 tentang Kesehatan. This study aims to determine the legal protection of consumer rights in using health services in the city of Mataram. The research method used is empirical legal research with a statutory approach, a conceptual approach, and a sociological approach which is then analyzed using qualitative descriptive analysis. Based on the results of this study indicate that legal protection for consumers legal protection for consumers in using health services in the city of Mataram is regulated in Law Number 8 of 1999 concerning Consumer Protection, Law Number 22 of 2009 concerning Hospitals and Law Number 36 of 2009 concerning Health.
Digital Financial Literacy pada Milenial: Pendekatan Knowledge, Attitude dan Behavior (KAB Model) Rani Normawati; Eko Esti Santoso
Jurnal Ilmiah Mahasiswa Manajemen, Bisnis dan Akuntansi (JIMMBA) Vol. 5 No. 1 (2023): JIMMBA
Publisher : LP3M Universitas Putra Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32639/jimmba.v5i1.253

Abstract

This study aims to determine digital financial literacy among millennials in the Surabaya area. The millennial generation has unique characteristics and is considered very close to technology, especially financial technology, so we are excited to examine millennial behaviour. Evaluation of digital financial literacy is carried out using a knowledge, attitude and behaviour approach, where financial knowledge, digital financial knowledge and financial attitude are determinants of financial behaviour. The research was conducted using a survey method on millennials in the 25-40 age group of 275 respondents. This study uses structural equation modelling (SEM) to estimate the relationship between variables. The analysis of the model shows that financial knowledge, digital financial knowledge and financial attitude affect financial behaviour. As a mediating variable, financial attitude affects it partially, which means the presence or absence of financial attitude, financial knowledge, and digital financial knowledge variables still have a positive and significant influence on financial behaviour
PENGARUH KEMAMPUAN KERJA, MOTIVASI KERJA DAN DISIPLIN KERJA TERHADAP KINERJA Esti Santoso, Eko; Mariana, Mariana
Distribusi - Journal of Management and Business Vol. 12 No. 1 (2024): Distribusi, March 2024
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v12i1.430

Abstract

Sumber daya manusia (SDM) yang berkualitas merupakan salah satu faktor kunci keberhasilan suatu perusahaan. Dalam perusahaan sumber daya manusia memegang peranan yang sangat penting oleh karena dipandang sebagai faktor pendorong yang utama dalam menentukan keberhasilan suatu perusahaan. Tujuan penelitian ini untuk mengetahui pengaruh signifikan secara parsial dan simultan antara Kemampuan Kerja, Motivasi Kerja dan Disiplin Kerja Terhadap Kinerja Karyawan BUMD PT Patut Patuh Patju Lombok Barat. Jenis penelitian yang digunakan adalah penelitian kuantitatif asosiatif, dalam penyebaran data digunakan angket untuk mengumpulkan data dengan jumlah populasi 42 orang karyawan dengan teknik sampel jenuh, dimana semua populasi dalam penelitian ini dijadikan sampel. Analisis data yang digunakan adalah analisis regresi linier berganda dengan bantuan program software SPSS. Hasil penelitian Kemampuan Kerja tidak berpengaruh signifikan Terhadap Kinerja Karyawan. Motivasi Kerja Untuk berpengaruh signifikan Terhadap Kinerja Karyawan. Disiplin Kerja tidak berpengaruh signifikan Terhadap Kinerja Karyawan. Secara simultan Kemampuan Kerja, Motivasi Kerja Dan Disiplin Kerja berpengaruh signifikan Terhadap Kinerja Karyawan BUMD PT Patut Patuh Patju Lombok Barat.
Enhancing SME Performance through Digital Finance: Do Digital Finance Accessibility and Digital Financial Literacy Matter? Santoso, Eko Esti; Normawati, Rani Arifah; Latifah , Nunuk
Economics, Business, Accounting & Society Review Vol. 4 No. 2 (2025): Economics, Business, Accounting & Society Review
Publisher : International Ecsis Association

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55980/ebasr.v4i2.241

Abstract

Small and Medium Enterprises (SMEs) are a vital driver of economic growth in developing countries, yet they remain highly vulnerable to market disruptions and external shocks. The rapid expansion of digital finance has created both opportunities and challenges, underscoring the importance of digital financial literacy and accessibility in sustaining SME performance. Despite increasing attention to inclusive finance, empirical evidence directly linking digital financial literacy, digital finance accessibility, and SME performance remains limited, particularly within developing economy contexts such as Indonesia. This study aims to investigate the effects of digital financial literacy and digital finance accessibility on SME performance, with digital finance adoption examined as a mediating variable. Employing a quantitative research design, data were collected through surveys of 430 SMEs across two provinces in Indonesia and analyzed using SEM-PLS. The results reveal that both digital financial literacy and digital finance accessibility significantly and positively influence digital finance adoption and SME performance. Moreover, digital finance adoption partially mediates the relationship between digital financial literacy and performance, while no mediation effect is observed for digital finance accessibility. The findings highlight the need to strengthen SMEs’ digital financial literacy as a strategic resource and to improve access to digital financial infrastructure. For policymakers and practitioners, these results emphasize the importance of capacity-building and inclusive digital ecosystems to enhance resilience and competitiveness among SMEs.
Co-Authors Hirsanuddin Hirsanuddin Kurniawan Kurniawan Latifah, Nunuk Mariana Mariana Normawati, Rani Arifah Rani Normawati