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All Journal Mutiara Medika: Jurnal Kedokteran dan Kesehatan Journal of Multidisciplinary Academic Jurnal Ilmiah Teunuleh: The International Journal of Social Sciences
Ratna Indrawati
Esa Unggul University
Humanities Education Engineering Health Professions Languange, Linguistic, Communication & Media Medicine & Pharmacology Social Sciences Other

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Nurse Workloads Affecting Negative on Patient Safety in Hospital (Case Study at X Hospital) Mersy Delty Kainama; Ratna Indrawati; Rina Mutiara
Mutiara Medika: Jurnal Kedokteran dan Kesehatan Vol 20, No 2 (2020): July
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mm.200244

Abstract

Patient safety is a serious global health problem. The results showed that in developed countries one in ten patients who get injured during treatment in the hospital. Developing countries, patients who are harmed during the hospitalization process are likely to be more likely than those in developed countries. Based on the results of the 2018 evaluation at RSIA Bunda Aliyah, it shows that compliance with the risk of injury due to a patient falling in the inpatient department reaches 99% of the 100% standard, where only 1% is still a problem in preventing the risk of falling. Compliance in hand washing was 65.3% with a standard of 85%, the data also showed that patient and family satisfaction reached 70.9% with a standard of 80%. The purpose of this study was to analyze the effect of nurses' workload on the implementation of patient safety at RSIA Bunda Aliyah with service quality as an intervening variable. The method used in this research is multiple regression path analysis, which was conducted on 74 respondents. The results of this study indicate that there is a significant influence between the workload of nurses on patient safety, but service quality cannot be an intervening variable on both variables and service quality does not have a significant effect on patient safety. The results showed that the dominant influence was the workload of nurses on patient safety. Where the significant value of workload and service quality for patient safety is P = 0.044, workload on patient safety is P = 0.012, workload on service quality is P = 0.019, and service quality for patient
THE IMPLEMENTATION EFFECTIVENESS OF HOSPITAL RESPONSIBILITY TOWARDS HEALTHCARE WORKERS IN COVID19 ERA AT HOSPITAL X SUKABUMI Susilo Kurniawan Yeo; Andry Andry; Ratna Indrawati
Jurnal Ilmiah Teunuleh Vol. 2 No. 3: Jurnal Ilmiah Teunuleh | September 2021
Publisher : Teunuleh Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51612/teunuleh.v2i3.58

Abstract

Since the Coronavirus Disease 2019 (COVID-19) pandemic occurred in Indonesia, the health workers have become both an important entity in fighting COVID-19 and has high risk of being exposed to COVID-19. They required high protection for their safety. This work aimed to describe the applicable laws and regulations in Indonesia regarding the responsibility of Hospitals to Healthcare Workers in the COVID-19 Era and to test the effectiveness of regulation implementation. A phenomenological study approach was applied in this study. The thematic analysis was conducted to obtain the main theme of this study. The results revealed six laws and regulations were related to the hospitals’ responsibility toward healthcare workers which were Law number 36 of 2009 concerning Health, Law number 44 of 2009 concerning Hospitals, Government Regulation Number 88 of 2019 concerning Occupational Health, Minister of Health Regulation number 66 of 2016 concerning Hospital Occupational Health and Safety, Minister of Health Decree number 413 of 2020 concerning Guidelines for the Prevention and Control of Coronavirus Disease 2019, and Decree Number 392 of 2020 concerning Incentives and Death Compensation for Healthcare Workers.
A Service Quality Review of Medical Record Department In Private Hospital, South Jakarta Eka Widya Rita P.; Ratna Indrawati; Lily Widjaja
Journal of Multidisciplinary Academic Vol 5, No 2 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The medical record is a document containing the patient's identity, history, physical examination, diagnosis, supporting tests and patient treatment. Here, the excellent medical record system service is one of the standard hospital services that function to help the patient care process. Thus, in this study to obtain empirical evidence and field data regarding the input, process, output, and impact in the medical records department at the outpatient installation of a Class-B Private Hospital at South Jakarta. Here, we used the data observation in June-July 2020 using the Mix Method with retrieval technique of Purposive Sampling sample of 72 medical records and 10 medical record staff respondents. The study results shows that the completeness of medical records reached 93.1% with the accuracy of the data around 87.5% and the distribution reached 58.3% with an average distribution time of 11 minutes / medical record. Also, in the effective category, the reliability value was 92%, responsiveness in was 100%, assurance was 100%, and empathy was 100% while tangibles in the less effective category were 67%. Thus, it means that the medical records service system in the outpatient installation at X Private Hospital Class B, South Jakarta, was in an effective category. Further research should be conducted to obtain more in-depth information.
Co-Authors Andry Andry Eka Widya Rita P. Mersy Delty Kainama Rina Mutiara Susilo Kurniawan Yeo Widjaja, Lily