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All Journal JURNAL KOLABORASI Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP)
Nurbiah Tahir
Muhammadiyah University Of Makassar
Humanities Social Sciences

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Kinerja Pegawai Di Terminal Kayu Mangiwang Kabupaten Mamuju Tengah Sri Ms Sri Ms; Djuliyati Saleh; Nurbiah Tahir
Kolaborasi : Jurnal Administrasi Publik Vol 4, No 2 (2018): Agustus 2018
Publisher : Department of Public Administration, Muhammadiyah University of Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kjap.v4i2.1457

Abstract

Job Performance or achievement is a job or effort achieved by a person in carrying the duty assigned to him/her, based on the skill, quality, experience, willingness and time. The type of the research used is qualitative descriptive approach involving 10 informants such as Head of Department, Secretary, Head of Sub Division of Staffing and General, Head of Sub Division of Planning and Finance, Field of Traffic and Transportation, Vehicle Driver. The data were collected through interview and observation method.The results of this research reveal that the performance of the employees in Termina Kayu Mangiwang of Central Mamuju Regency has been optimal. It can be identified from the factors that affect the performance of the ability and motivation that significantly affect the performance of employees. The indicators of objectives, qualitative, quantitative,. ABSTRAK Kinerja atau prestasi kerja merupakan suatu kerja atau/usahayang dicapai seseorang dalam melaksanakan tugas yang dibebankan kepadanya, yang didasarkan atas kecakapan, kualitas, pengalaman, dan kesungguhan serta waktu..Jenis penelitian menggunakan pendekatan deskriptif kualitatif dengan pedoman informan yaitu Kepala Dinas, sekertaris, kepala sub bagian kepegwaian dan umum, kepala sub bagian perencanaan dan keuangan, bidang lalu lintas dan angkutan, pengemudi kendaraan. Dengan metode wawancara dan observasi.Hasil penelitian yang diperoleh dalam penelitian iniadalah bahwa Kinerja Pegawai Di Terminal Kayu Mangiwang Kabupaten Mamuju Tengah sudah cukup baik. Hal itu dapat dilihat dari faktor yang mempengaruhi kinerja yaitu kemampuan dan motivasi yang berpengaruh secara signifikan terhadap kinerja pegawai. Indikator tujuan, kualitatif, kuantitatif. Kata Kunci : kinerja, karyawan, terminal
PENGARUH BUDAYA ORGANISASI TERHADAP KINERJA KARYAWAN PT. TELKOM AKSES KOTA MAKASSAR Rani Rani; Ihyani Malik; Nurbiah Tahir
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 6 No. 6 (2025): Desember 2025
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/69fxhz82

Abstract

This study aims to determine the organizational culture and employee performance at PT Telkom Akses Makassar City, as well as the effect of organizational culture on employee performance. This quantitative research uses explanatory research with a sample of 133 out of 200 employees, taken using the Slovin formula. Data were collected through questionnaires and analyzed with SPSS V.27. The results show that organizational culture is good, with norm implementation as the dominant indicator (59%), and employee performance is also good, with quality as the dominant indicator (59.13%). Hypothesis testing showed a p-value 
Efektivitas Pelayanan Paspor Di Kantor Imigrasi Kelas I Kota Makassar Muh Fahrul; Nurbiah Tahir; Nur Khaerah
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 6 No. 6 (2025): Desember 2025
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/xa7dmt52

Abstract

Penelitian ini bertujuan untuk mengevaluasi efektivitas pelayanan pengurusan paspor di Kantor Imigrasi Kelas I Kota Makassar.  Penelitian ini menggunakan metode penelitian kualitatif dengan data primer yang dikumpulkan melalui wawancara dengan aparatur pelayanan paspor di Kantor Imigrasi  Hasil penelitian diharapkan dapat memberikan pemahaman mendalam tentang efektivitas pelayanan pengurusan paspor di Kantor Imigrasi Kota Makassar, serta mengidentifikasi faktor-faktor yang memengaruhi kinerja pelayanan tersebut. Temuan ini diharapkan dapat memberikan masukan konstruktif untuk perbaikan dan pengembangan layanan publik di bidang keimigrasian, sesuai dengan prinsip-prinsip pelayanan publik yang telah ditetapkan dalam undang-undang dan kebijakan yang berlaku. 
Good Governance as a Strategy to Improve the Quality of Public Services in Gowa Regency Public Service Mall Fitri Handayani; Muhlis Madani; Nurbiah Tahir
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 7 No. 3 (2026): June 2026
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/amrcpp76

Abstract

Abstract : Public service is an important indicator in realizing good governance. In the era of bureaucratic reform and digital transformation, the public demands transparent, accountable, effective, efficient, responsive, and equitable services. One of the government's innovations in improving the quality of public services is the establishment of the Public Service Mall (MPP). This study aims to analyze the application of good governance principles as a strategy to improve the quality of public services at the Gowa Regency Public Service Mall and identify supporting and inhibiting factors. This study uses a qualitative method with a descriptive approach. Data collection techniques were carried out through observation, interviews, and documentation. Data were analyzed through data reduction, data presentation, and drawing conclusions. The results show that the implementation of good governance at the Gowa Regency Public Service Mall has been running quite well through the application of the principles of transparency, accountability, effectiveness and efficiency, responsibility, and equality. The improvement in the quality of public services is evident in the public service compliance score of the Republic of Indonesia Ombudsman which increased from 79.69 in 2022 to 94.37 in 2024 with the highest quality green zone category. Supporting factors include local government commitment, adequate service facilities, and the use of digital technology. Meanwhile, inhibiting factors include limited human resources, low digital literacy, and internet network disruptions. This study concludes that the implementation of good governance has positively contributed to improving the quality of public services at the Gowa Regency Public Service Mall.   Keywords: good governance; public service; public service mall; service quality; bureaucratic reform
Co-Authors Djuliyati Saleh Fitri Handayani Ihyani Malik Muh Fahrul Muhlis Madani, Muhlis Nur Khaerah Rani Rani Sri Ms Sri Ms