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All Journal JURNAL KOLABORASI Enrichment : Journal of Management
Nurdin Nara
Universitas Hasanuddin
Economics, Econometrics & Finance Social Sciences

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KUALITAS PELAYANAN PUBLIK PADA DINAS PENANAMAN MODAL, PELAYANAN TERPADU SATU PINTU, KOPERASI USAHA KECIL DAN MENENGAH KABUPATEN MAMUJU TENGAH Hendrawan Hendrawan; Rakhmat Rakhmat; Nurdin Nara
Kolaborasi : Jurnal Administrasi Publik Vol 6, No 2 (2020): Agustus 2020
Publisher : Department of Public Administration, Muhammadiyah University of Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kjap.v6i2.3504

Abstract

Penelitian ini bertujuan untuk mendeskripsikan dan menganalisis Kualitas Pelayanan Publik Pada Dinas Penanaman Modal, Pelayanan Terpadu Satu Pintu, Koperasi Usaha Kecil Dan Menengah Kabupaten Mamuju Tengah. Metode yang digunakan dalam penelitian adalah metode kualitatif yang berarti bahwa penelitian dilakukan untuk memahami fenomena yang dialami subjek penelitian. Penelitian dilakukan di Dinas Penanaman Modal, Pelayanan Terpadu Satu Pintu, Koperasi Usaha Kecil Dan Menengah Kabupaten Mamuju Tengah. Informan penelitian adalah kepala dinas penanaman modal, sekretaris dinas, pegawai PNS dan kontrak dan masyarakat kabupaten Mamuju Tengah. Hasil penelitian menunjukkan bahwa kualitas pelayanan publik yang ada di Dinas Penanaman Modal, Pelayanan Terpadu Satu Pintu, Koperasi Usaha Kecil Dan Menengah Kabupaten Mamuju Tengah belum maksimal dan butuh perbaikan, diliahat dari berbagai kekurangan indikator dinataranya ; tangible, reliability, responsiveness, assurance,dan empathy. Saran dalam penelitian ini adalah perlu di terapkan palayanan berbasis online agar dapat mempermudah masyarakat dalam menrima layanan dan perlu penambahan personil(SDM) serta penambahan sarana dan prasarana
Preferences of Policy Actors in Implementing Family Hope Programs in The City of Makassar Mita Arnika; Alwi; Nurdin Nara
Enrichment : Journal of Management Vol. 11 No. 2 (2021): May: Management Science
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (862.233 KB) | DOI: 10.35335/enrichment.v11i2.103

Abstract

The implementation of the Family of Hope Program in the city of Makassar encourages cooperation between agencies in each region to realize the goals of the vision and mission of unity in overcoming poverty in the city of Makassar. policy actors, it must be ensured that the implementation of policies is effective and efficient, and they can understand or develop their knowledge with extraordinary skills. This research is carried out by in-depth interviews, documentation and observation. Data reduction techniques to analyze data and Draw data conclusions, focus actor preference is an option to develop actor knowledge that is able to motivate the community directly with poor families, it is hoped that the knowledge possessed by actors can affect the poor, so that it can get out of line poverty, by using the ability to have, as well as the implementation of government policies As set out in the guidelines as mandatory obligations, such as attending family capacity building meetings by studying learning modules such as childcare education, becoming more parents, and managing finances with the implementation of these tasks actors there are two keys to success in the preferences of policy actors such as improving good (competent) performance, succeeding in increasing the motivation of beneficiary families (KPM) so that they avoid the poverty line.
The Effectiveness of Electronic Government in the Application-Based Siskeudes in Paconne Village, Luwu Regency. Juwita Lukman; Muh. Akmal Ibrahim; Nurdin Nara
Enrichment : Journal of Management Vol. 11 No. 2 (2021): May: Management Science
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (772.405 KB)

Abstract

For the village government, the use of information technology for village-level financial management is becoming a new aspect of its duties and functions, one of which is finance. In order to support the effectiveness of e-government-based financial management through SISKEUDES, the government issued regulations in the form of Regulation No. 20 of 2018 on Rural Financial Management by the Minister of the Interior. The purpose of the siskeudes app is to achieve responsible and transparent village governance. This study uses qualitative and descriptive methods. This research uses the theory of organizational effectiveness in the application of organizational e-government by examining three indicators, namely structure, process and results. The results show that there are still differences in the application of e-government, so e-government fails to operate effectively.
Co-Authors Alwi Hendrawan Hendrawan Hendrawan Juwita Lukman Mita Arnika Muh. Akmal Ibrahim