Anastasia Nelladia Cendra
Scopus ID: 57211111105, Universitas Katolik Widya Mandala Surabaya

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Journal : Journal of Applied Community Engagement (JACE)

Pelatihan Penulisan Korespondensi Bahasa Indonesia pada Lembaga Pelatihan di kota Surabaya Sulindra, Eric; Sarbani, Yohanes Adven; Cendra, Anastasia Nelladia; Hartani, Tuti
Journal of Applied Community Engagement Vol 3 No 1 (2023): Journal of Applied Community Engagement (JACE)
Publisher : ISAS (Indonesian Society of Applied Science)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52158/jace.v3i1.487

Abstract

Given the importance of correspondence in every organization, the ability to produce good and correct letters requires certain skills. Therefore, training on writing business letters and correspondence is urgently needed for many organizations, Himpunan Penyelenggaran Pelatihan dan Kursus Indonesia (HIPKI) and Himpunan Lembaga Pelatihan Seluruh Indonesia (HILLSI) which are our partners. The Vocational Faculty Abdimas Team, specifically from Diploma of Office Administration Study Program, Widya Mandala Surabaya Catholic University conducted community service activities in the form of correspondence training, in terms of the parts of the letter and the language of the letter, for HIPKI and HILLSI members. After conducting online training using Zoom Meeting, the participants showed an increased understanding of letter writing, in terms of the parts of the letter and the language of the letter. This is indicated by an increase in the participants' average scores from 30 in the pre-test to 71.67 in the post-test. Participants hope that this training can be continued with advanced training, especially in deepening the material in making effective sentences in the contents of letters.
Meningkatkan Keterampilan Korespondensi Digital dan Komunikasi Siswa: Program Pengabdian Masyarakat di SMA Katolik St. Louis 2 Surabaya Sulindra, Eric; Sarbani, Yohanes Adven; Cendra, Anastasia Nelladia; Hadisoebroto, Andreas Emmanuel; Hartani, Tuti; Subandoro, Phillipus Suryo; Lestari, Indriana
Journal of Applied Community Engagement Vol 4 No 2 (2024): Journal of Applied Community Engagement (JACE)
Publisher : ISAS (Indonesian Society of Applied Science)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52158/jace.v4i2.1011

Abstract

Communication and correspondence skills in the digital space are crucial in the digital era. Professional communication via email and other digital media has become an integral part of academic life and the workplace. Therefore, the Office Administration Program at the Faculty of Business, Widya Mandala Catholic University Surabaya, in collaboration with St. Louis 2 Catholic High School, organized a Community Service Program (Abdimas) to enhance students' digital correspondence skills and communication ethics. In this program, students were taught how to create and manage emails professionally, including writing emails with proper structure, using appropriate language, and applying communication ethics. Additionally, the training emphasized the importance of communication ethics, both oral and written, such as polite telephone etiquette, handling formal correspondence, and understanding the norms of professional communication. The results of this training showed that students gained a better understanding of the significance of professional digital communication, which will help them in pursuing further education or entering the workforce.
Meningkatkan Kemampuan Penulisan Surat Dinas: Pelatihan Tata Surat dan Korespondensi untuk Tenaga Kependidikan Yayasan Lazaris, Surabaya Sarbani, Yohanes Adven; Cendra, Anastasia Nelladia; Hartani, Tuti; Hadisoebroto, Andreas Emmanuel; Lestari, Indriana; Sulindra, Eric
Journal of Applied Community Engagement Vol. 5 No. 1 (2025): Journal of Applied Community Engagement (JACE)
Publisher : ISAS (Indonesian Society of Applied Science)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52158/jace.v5i1.1134

Abstract

This community service program aims to improve the ability of educational staff at Yayasan Lazaris, Surabaya, in writing official letters in accordance with the standards outlined in Ministerial Regulation No. 3 of 2021. The training was conducted in two sessions: theoretical and practical, and included a pre-test and post-test assessment. The results showed a significant improvement in participants' competence in understanding official letter formats and using email for formal correspondence. This program has proven to be applicable, relevant, and impactful in strengthening administrative governance and supporting the implementation of the Tri Dharma of Higher Education.