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All Journal Jurnal Ilmiah Rekayasa dan Manajemen Sistem Informasi Jurnal Sistem Cerdas Jurnal Teknik Informatika Jurnal Publikasi Ilmu Komputer dan Multimedia INOVTEK Polbeng - Seri Informatika
Mona Fronita
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Automotive Engineering Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering Other

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ANALISIS KUALITAS LAYANAN JARINGAN INTERNET MENGGUNAKAN METODE RMA (REALIBILITY, MAINTAINABILITY AND AVAILABILITY) DAN QOS (QUALITY OF SERVICE) Husnu Ramadhan; Eki Saputra; Mona Fronita
Jurnal Ilmiah Rekayasa dan Manajemen Sistem Informasi Vol 2, No 2 (2016): Agustus
Publisher : Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/rmsi.v2i2.2609

Abstract

SMK Negeri 1 Bangkinang adalah sekolah menengah kejuruan kelompok teknologi dan industri yang didirikan berdasarkan SK Buapati  Kampar 821.2/BAKD-ADM/2005/143 Tanggal 10 November 2005.(sumber : Buku profil SMK Negeri 1 Bangkinang). SMK Negeri 1 bangkinang  memiliki tujuan Menyiapkan siswa menjadi tenaga kerja tingkat menengah untuk mengisi kebutuhan Dunia Usaha dan Industri pada masa sekarang dan masa yang akan datang. Oleh sebab itu pembenahan dalam hal infrastruktur dan menajemen selalu dilakukan demi tercapainya tujuan tersebut. Pada saat sekarang ini SMK Negeri 1 Bangkinang menggunakan jaringan internet dengan provider Telkom speedy dengan jumlah bandwidth 2 MB (Mega Byte). SMK Negeri 1 Bangkinang yang mempunyai fasilitas  untuk internet. Saat ini fasilitas internet terkoneksi pada kepala sekolah, bagian humas, tata usaha dan ruangan praktek mahasiswa. Penelitian ini dilakukan pada SMK Negeri 1 Bangkinang. Tujuan penelitian untuk mengukur kualitas layan jaringan yang ada pada SMK Negeri 1 Bangkinang. Adapun objek penelitian ini adalah jaringan internet yang ada pada SMK Negeri 1 Bangkinang meliputi jaringan terkoneksi di laboratorium yaitu lab ICT, lab KKPI, lab tkj dan lab TPTU. Dalam pengukuran jaringan ini menggunakan metode Qos dan RMA, metode Qos digunakan untuk melakukan pengukuran jaringan internet dengan parameter bandwitdh, delay dan packet loss, sedangkan RMA untuk mengukur up time – downtime dari setiap node. Hasil dari penelitian ini adalah mendapatkan nilai dari setiap pengukuran parameter yang berguna untuk  manajemen perangkat jaringan yang ada di smk negeri 1 bangkinang agar dapat mengetahui kelemahan dari setiap node dan jaringan yang ada di smk tersebut.
SISTEM UJIAN ONLINE ESSAY DENGAN PENILAIAN MENGGUNAKAN METODE LATENT SEMATIC ANALYSIS (LSA) Dheru Alam Perkasa; Eki Saputra; Mona Fronita
Jurnal Ilmiah Rekayasa dan Manajemen Sistem Informasi Vol 1, No 1 (2015): Februari
Publisher : Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/rmsi.v1i1.1313

Abstract

Pada konsep e-learning pelaksanaan ujian dapat dilakukan secara online, mulai dari memberikan soal, menjawab pertanyaan hingga pemberian nilai ujian. Ujian merupakan salah satu cara untuk mengevaluasi proses belajar. Ujian dalam bentuk essay dinilai merupakan metode yang tepat untuk mengukur kemampuan mahasiswa untuk mengingat, mengorganisasikan, dan mengekpresikan gagasan yang dimiliki.Sayangnya, penilaian essay membutuhkan waktu yang lama karena pemerikasaan jawaban dilakukan secara manual satu persatu.Pelaksanaan ujian essay dengan sistem online pun tidak luput dari kecurangan karena pengawasan terhadap komputer peserta ujian tidak dapat dipantau satu persatu. Berdasarkan penelitian yang dilakukan pada Jurusan Sistem Informasi Universitas Islam Negeri Sultan Syarif  Riau didapatkan fakta bahwa Sebanyak 80% responden dosen menyatakan masih terdapat kekurangan pada sistem ujian yang ada sekarang. Sebanyak 67% responden dosen menyatakan setuju dengan adanya sistem ujian online essay.Pada penelitian ini dilakukan pembuatan sistem ujian onlineessay dengan penilaian jawaban menggunakan metode latent semantic analyis (lsa) dengan pengukuran kedekatan antara kunci jawaban dengan jawaban menggunakan cosime similarity.Secara fungsional sistem ini sudah berjalan sebagaimana mestinya. Tetapi pada proses penilaian, masih tergantung pada jumlah peserta yang mengikuti ujian.
ANALISIS KULITAS LAYANAN E-COMMERCE MENGGUNAKAN METODE E-SERVQUAL DAN ZONE OF TOLERANCE Yudi waliyuddin; M.Afdal; Muhammad Lutfi; Mona Fronita
Jurnal Publikasi Ilmu Komputer dan Multimedia Vol 2 No 1 (2023): Januari : Jurnal Publikasi Ilmu Komputer dan Multimedia
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupikom.v2i1.876

Abstract

E-commerce is a variety of businesses that involve widespread transactions including the exchange of information via the internet network. Tokopedia is the most visited e-commerce on the web at 146 million every month. Although there are many visitors, there are many complaint comments, such as delays in delivery and so on. The purpose of this study is to analyze service quality based on 6 dimensions of e-servqual and zone of tolerance to determine the level of tolerance for services provided by Tokopedia. From the results of the analysis obtained, the gap value of the servqual dimension is negative, meaning that customers are not satisfied with the gap of -0.78, while the results of the zone of tolerance mapping are 20 attributes whose current service position is below MSA, meaning that customers are dissatisfied with the services provided.
Measuring The Level of Cybersecurity Awareness of Social Media Users Among Students Muhammad Agung Al Affan; Mona Fronita; Eki Saputra; Muhammad Luthfi Hamzah; Zarnelly
INOVTEK Polbeng - Seri Informatika Vol. 10 No. 1 (2025): March
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/vycq9t65

Abstract

The role of social media is increasingly important and easily accessible through mobile phones, slowly replacing conventional mass media. The development of Internet technology has made many users forget the importance of cybersecurity awareness, which impacts social media activities. As a result, cyber-attacks on social networks are now more frequent because many users still need help understanding cybersecurity well. Based on data BSSN, cyberattacks in Indonesia increased significantly from 290.3 million in 2019 to 495.3 million in 2020, representing a 41% rise. Social media users need to understand cybersecurity, a technology that protects data, networks, and programs from illegal access or digital attacks, known as cybercrime. Eighty-four respondents participated in the study. This study aims to measure the level of cybersecurity awareness and contribute to the existing literature by providing empirical insights into the level of cybersecurity awareness among university students. This study can also help raise awareness among the public, particularly young users, about the importance of protecting privacy and security while engaging in the digital world. This behaviour is measured using the five TPB variables: attitude, subjective form, perceived behaviour control, intention, and behaviour. Variables from TPB are then processed using SEM-PLS tools with the help of SmartPLS. Based on the study's results, it is concluded that the attitude and subjective form variables do not significantly affect the intention variable. In contrast, the perceived behaviour control variable significantly affects the intention variable, and the behaviour variable significantly affects intention.
Customer Segmentation Analysis Through RFM-D Model and K-Means Algorithm Refri Martiansah; Siti Monalisa; Fitriani Muttakin; Mona Fronita
Jurnal Sistem Cerdas Vol. 8 No. 1 (2025)
Publisher : APIC

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37396/jsc.v8i1.504

Abstract

This research analyzes customer segmentation through the RFM-D (Recency, Frequency, Monetary, and Diversity) model and the K-Means algorithm. The data comes from sales transactions at Café Z from January 2023 to February 2024, with 10,212 entries. The applied methodology includes several stages: data pre-processing, cleaning, transformation, normalization, and clustering. Clustering validation was carried out using the Davies-Bouldin Index (DBI) to ensure the quality of the clusters formed. The analysis results identified three customer clusters based on purchasing behavior, indicating that the K-Means algorithm effectively groups customers. These findings provide insight for companies to design marketing strategies that are more focused and appropriate to the characteristics of each customer segment. Companies can improve operational efficiency, increase customer satisfaction, and maximize profitability by utilizing this segmentation. This research contributes to optimizing resource allocation and personalizing marketing approaches, ultimately strengthening customer relationships.
Analisis Kepuasan Pengguna Jaringan Internet Pada Kemenag Pekanbaru Andy Muhammad Yusuf Riva; Tengku Khairil Ahsyar; Mona Fronita
JEKIN - Jurnal Teknik Informatika Vol. 4 No. 3 (2024)
Publisher : Yayasan Rahmatan Fidunya Wal Akhirah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58794/jekin.v4i3.872

Abstract

Kementrian Agama Pekanbaru (Kemenag) adalah organisasi vertikal di bawah naungan Kementrian Agama Provinsi Riau. Banyak kegiatan yang ada pada Kantor Kementrian Agama Pekanbaru menggunakan komputer yang terhubung ke jaringan internet.. Untuk mendukung peranan penting dalam berbagai bidang kemenag telah menerapkan sistem jaringan WLAN, WLAN yaitu merupakan suatu jaringan yang memungkinkan untuk melakukan komunikasi dan pertukaran data antara komputer satu dan yang lainnya tanpa kabel. Untuk mengetahui seberapa besar kualitas jaringan WLAN Kemenag maka perlu dilakukan pengukuran dan analisis pada parameter kinerja jaringan yang terdiri dari Wireshark dan SPSS. Untuk itu, maka perlu dilakukan analisis tingkat kepuasan jaringan internet guna untuk mengetahui seberapa layak jaringan internet yang disediakan. Dengan demikian maka tingkat kepuasan jaringan internet sangatlah dibutuhkan demi kelancaran dalam melakukan komunikasi ataupun pengiriman paket data dari komputer satu ke komputer lainnya sehingga dapat membantu para penggunanya dalam menyelesaikan tugas dan pekerjaannya.
User Experience Evaluation of e-Puskesmas in Payakumbuh City using the User Experience Questionnaire Method Furqan Anwari; Eki Saputra; Arif Marsal; Mona Fronita; Muhammad Jazman; Syafril Siregar
INOVTEK Polbeng - Seri Informatika Vol. 10 No. 1 (2025): March
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/z7dkt524

Abstract

Puskesmas in Indonesia are responsible for providing primary health services to the local community. The Community Health Centers (Puskesmas) in Indonesia utilise e-Puskesmas, a web-based system that enables electronic data management and patient services. The newest version, e-Puskesmas Next Generation (NG), was made to allow online interactions, but it has had some technical problems, including duplicate medical data and wrong medication dosages because it doesn't have an allergy detection feature. The UEQ method will be used to rate the user experience of e-Puskesmas. The UEQ measures six factors: attractiveness, efficiency, perspicuity, dependability, stimulation, and novelty. Twenty-one people participated in the evaluation, and the results show that all variables were close to neutral. This means that using the system doesn't make people very happy or sad, but instead stays at an average level. This study confirms that, although e-Puskesmas has the potential to be an effective tool, there is still significant room for improvement, especially in terms of feature customisation and user interface. The "poor" score in the benchmark evaluation indicates that significant improvements in the system's design and functionality are necessary to enhance user satisfaction and healthcare service efficiency. It is hoped that these findings can encourage further development that addresses the existing shortcomings and effectively improves the management of health services at the community health centre
Analysis of Acceptance and Use of QRIS Payment Method using the UTAUT-3 Model Atha Kurniawan; Muhammad Jazman; Mona Fronita; Tengku Khairil Ahsyar
INOVTEK Polbeng - Seri Informatika Vol. 10 No. 1 (2025): March
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/e6zskk85

Abstract

This study explores the factors that influence the use of QRIS as a digital payment method in Pekanbaru City using the Unified Theory of Acceptance and Use of Technology 3 (UTAUT-3) approach. The sample of this study consisted of 100 respondents who were purposefully selected, including respondents of various ages, occupations, and frequencies of QRIS use in Pekanbaru City. Data were analysed using the SmartPLS application. The results show that habit (H) has a significant effect on Behavioral Intention (BI) and usage behaviour (UB). In addition, Hedonic motivation (HM), personal Innovativeness (PI), and Price Value (PV) are significant to BI, while PI also directly affects UB. In contrast, BI on UB, Effort expectancy (EE), Facilitating Conditions (FC), performance expectancy (PE), and Social influence (SI) do not show a significant effect. These findings indicate the importance of strengthening user habits, hedonic values, and personal innovation in developing QRIS features and marketing strategies to accelerate its adoption. The findings of this study indicate the need for QRIS service developers, policymakers, and business actors to focus on strengthening user habits, increasing hedonic motivation, price-based incentives, and encouraging personal innovation to accelerate the adoption of QRIS as a digital payment method while expanding understanding of the factors that influence the adoption of digital payment technology in the context of QRIS.
Co-Authors Andy Muhammad Yusuf Riva Arif Marsal Atha Kurniawan Dheru Alam Perkasa Eki Saputra Fitriani Muttakin Furqan Anwari Husnu Ramadhan M.Afdal Muhammad Agung Al Affan Muhammad Jazman MUHAMMAD LUTFI Muhammad Luthfi Hamzah Refri Martiansah Siti Monalisa Syafril Siregar Tengku Khairil Ahsyar Yudi Waliyuddin Zarnelly