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ANALYSIS OF THE EFFECT OF CAPITAL AND RECEIVABLES ON THE COMPANY'S FINANCIAL PERFORMANCE Nurfitriani; Eka Yudhyani; Rina Masitho Haryadi; Danna Solihin; Catur Kumala Dewi
Brilliant International Journal Of Management And Tourism Vol 2 No 3 (2022): October : Brilliant International Journal Of Management And Tourism
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v2i3.745

The purpose of writing this journal is to determine the existence of working capital, receivables that are focused on the results of financial performance produced based on financial ratios as a calculation tool in cash turnover, accounts receivable turnover, and inventory turnover which determines how much affects the results of financial performance to obtain company profitability so that the company has the finances to obtain company assets with Asset turnover (ROA). This journal research method is carried out using quantitative methods using descriptive research. The population in this analysis is a financial statement to determine the feasibility of financial performance in a company. The research sample is the entire population or what is often referred to as a saturated sample. The method used in collecting this data is to use literature study research and related research results. The results of previous research show that capital and receivables have a significant effect on the financial performance of how a company can manage capital and receivables as a source of company income in carrying out company activities, and financial statements are carried out using financial ratio calculation tools as a form of improvement and if the output in the financial statements can meet the company's obligations to pay the passiva of the company's assets that determine the size and The company's small profitability so that it can be a transparent decision making on the feasibility of financial performance in a company.

Pengaruh Kualitas Pelayanan dan Kepercayaan Konsumen Terhadap Loyalitas Konsumen Melalui Kepuasan Konsumen Sebagai Variabel Intervening pada Jasa Bongkar Muat Petikemas PT Kaltim Kariangau Terminal Bogie Bramanto; Eka Yudhyani; Evi Kurniasari Purwaningrum
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 9 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i9.8856

The decreasing process of loading and unloading flow means that port service users must provide extra operations to the company. In addition, this condition also shows that the quality of service and services at PT Kaltim Kariangau Terminal still needs to be improved, because the work achievements in equipment readiness show a decreasing percentage every year. The purpose of this study is to determine the effect of service quality trust on consumer satisfaction, to determine the effect of consumer satisfaction, the effect of service quality and trust on consumer loyalty, to determine the effect of service quality and customer trust on consumer loyalty through consumer satisfaction at PT Kaltim Kariangau Terminal Container Loading and Unloading Services The method used in this study is quantitative research, the analysis tool is Partial Least Square (PLS) with a population of 137 companies represented by their operational staff, so that all research populations will be used as samples. Field Work Research and Library Research). Service quality and consumer trust have a positive and significant effect on consumer satisfaction, consumer satisfaction, service quality and consumer trust have a positive and significant effect on customer loyalty, service quality and consumer trust have a positive and significant effect on customer loyalty through customer satisfaction, trust has a positive and significant effect on customer loyalty through customer satisfaction in container loading and unloading services of PT Kaltim Kariangau Terminal

Pengaruh Kualitas Pelayanan dan Kepercayaan Konsumen Terhadap Loyalitas Konsumen Melalui Kepuasan Konsumen Sebagai Variabel Intervening pada Jasa Bongkar Muat Petikemas PT Kaltim Kariangau Terminal Bogie Bramanto; Eka Yudhyani; Evi Kurniasari Purwaningrum
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 9 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i9.8856

The decreasing process of loading and unloading flow means that port service users must provide extra operations to the company. In addition, this condition also shows that the quality of service and services at PT Kaltim Kariangau Terminal still needs to be improved, because the work achievements in equipment readiness show a decreasing percentage every year. The purpose of this study is to determine the effect of service quality trust on consumer satisfaction, to determine the effect of consumer satisfaction, the effect of service quality and trust on consumer loyalty, to determine the effect of service quality and customer trust on consumer loyalty through consumer satisfaction at PT Kaltim Kariangau Terminal Container Loading and Unloading Services The method used in this study is quantitative research, the analysis tool is Partial Least Square (PLS) with a population of 137 companies represented by their operational staff, so that all research populations will be used as samples. Field Work Research and Library Research). Service quality and consumer trust have a positive and significant effect on consumer satisfaction, consumer satisfaction, service quality and consumer trust have a positive and significant effect on customer loyalty, service quality and consumer trust have a positive and significant effect on customer loyalty through customer satisfaction, trust has a positive and significant effect on customer loyalty through customer satisfaction in container loading and unloading services of PT Kaltim Kariangau Terminal

Bibliometric Studies In The Use Of Technology And Social Media For Marketing Eka Yudhyani
International Journal of Management Research and Economics Vol. 3 No. 3 (2025): August : International Journal of Management Research and Economics
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

In order to gain a comprehensive view of marketing communications and understand the current research emphasis, this study evaluates the most relevant themes related to marketing communications through a bibliometric analysis using the keyword "marketing communications" as input. The Scopus database is used because it is considered ideal for bibliometric analysis. VOSviewer software is adopted as a bibliometric analysis tool to visualize the network of authors, countries, journals and keywords. An analysis conducted on 23 November 2022 found a total of 1,655 published documents from 2015 to 2022. The results showed that from 2015 to 2022 the number of publications had increased related to the theme of marketing communications. The United States is the country that has the most research benefits related to marketing communications. Keyword analysis shows that marketing communication studies in the last two years refer to marketing done through social media. It is considered more effective in advertising their products to consumers and is also a form of utilizing technology in marketing communications. The presented bibliometric analysis provides relevant information on the main themes of marketing communications and the benefits of social media and technological advancements.

ANALYSIS OF THE EFFECT OF CAPITAL AND RECEIVABLES ON THE COMPANY'S FINANCIAL PERFORMANCE Nurfitriani; Eka Yudhyani; Rina Masitho Haryadi; Danna Solihin; Catur Kumala Dewi
Brilliant International Journal Of Management And Tourism Vol. 2 No. 3 (2022): Brilliant International Journal Of Management And Tourism
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v2i3.745

The purpose of writing this journal is to determine the existence of working capital, receivables that are focused on the results of financial performance produced based on financial ratios as a calculation tool in cash turnover, accounts receivable turnover, and inventory turnover which determines how much affects the results of financial performance to obtain company profitability so that the company has the finances to obtain company assets with Asset turnover (ROA). This journal research method is carried out using quantitative methods using descriptive research. The population in this analysis is a financial statement to determine the feasibility of financial performance in a company. The research sample is the entire population or what is often referred to as a saturated sample. The method used in collecting this data is to use literature study research and related research results. The results of previous research show that capital and receivables have a significant effect on the financial performance of how a company can manage capital and receivables as a source of company income in carrying out company activities, and financial statements are carried out using financial ratio calculation tools as a form of improvement and if the output in the financial statements can meet the company's obligations to pay the passiva of the company's assets that determine the size and The company's small profitability so that it can be a transparent decision making on the feasibility of financial performance in a company.

The Impact of Product Quality and Brand Image on Customer Loyalty of Tolak Angin Through Consumer Satisfaction as an Intervening Variable (A Study on Sidomuncul Products Consumers in Samarinda) Desi Caprianti; Eddy Soegiarto; Eka Yudhyani
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 12 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i12.5207

This study aims to analyze the impact of product quality, brand image, and customer satisfaction on customer loyalty for Sido Muncul products, a leading herbal medicine producer in Indonesia known for products like Tolak Angin and Kuku Bima Ener-G! The research utilizes Partial Least Squares (PLS) methodology to analyze data collected from 190 respondents, categorized by gender, age, occupation, and purchase frequency. The analysis demonstrates that product quality significantly influences customer satisfaction (path coefficient 0.88; t-statistic 36.224), and customer satisfaction significantly impacts customer loyalty (path coefficient 0.721; t-statistic 7.104). However, brand image does not significantly affect customer satisfaction (path coefficient 0.021; t-statistic 0.637). The model explains 78.6% of the variation in customer satisfaction and 75.1% in customer loyalty, with a predictive relevance (Q²) of 0.947. The study is limited by its sample size and the specific focus on Sido Muncul products, which may affect the generalizability of the results to other industries or brands. The findings suggest that companies should prioritize enhancing product quality and ensuring customer satisfaction to foster customer loyalty, rather than focusing on brand image alone. This research contributes to the understanding of the relative importance of product quality and customer satisfaction in influencing customer loyalty, with specific insights into the herbal medicine industry in Indonesia.

The Impact of Product Quality and Brand Image on Customer Loyalty of Tolak Angin Through Consumer Satisfaction as an Intervening Variable (A Study on Sidomuncul Products Consumers in Samarinda) Desi Caprianti; Eddy Soegiarto; Eka Yudhyani
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 12 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i12.5207

This study aims to analyze the impact of product quality, brand image, and customer satisfaction on customer loyalty for Sido Muncul products, a leading herbal medicine producer in Indonesia known for products like Tolak Angin and Kuku Bima Ener-G! The research utilizes Partial Least Squares (PLS) methodology to analyze data collected from 190 respondents, categorized by gender, age, occupation, and purchase frequency. The analysis demonstrates that product quality significantly influences customer satisfaction (path coefficient 0.88; t-statistic 36.224), and customer satisfaction significantly impacts customer loyalty (path coefficient 0.721; t-statistic 7.104). However, brand image does not significantly affect customer satisfaction (path coefficient 0.021; t-statistic 0.637). The model explains 78.6% of the variation in customer satisfaction and 75.1% in customer loyalty, with a predictive relevance (Q²) of 0.947. The study is limited by its sample size and the specific focus on Sido Muncul products, which may affect the generalizability of the results to other industries or brands. The findings suggest that companies should prioritize enhancing product quality and ensuring customer satisfaction to foster customer loyalty, rather than focusing on brand image alone. This research contributes to the understanding of the relative importance of product quality and customer satisfaction in influencing customer loyalty, with specific insights into the herbal medicine industry in Indonesia.

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