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Journal : Nusantara Civil Engineering Journal

Overview of the Function of Traffic Signs and Markers in Bengkalis City to the Level of Understanding of the Community: a case study of urban roads in Bengkalis District Arsyistawa, Arsyistawa; Ananda, Faisal
Nusantara Civil Engineering Journal Vol 2 No 2 (2023): Nusantara Civil Engineering Journal
Publisher : Civil Engineering Dept, Balikpapan State Polytechnics

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32487/nuce.v2i02.489

Abstract

Traffic signs are part of road equipment in the form of symbols, letters, numbers, sentences, or a combination of these. Even though traffic signs and road markings are placed at various points in Bengkalis City, there are still problems in understanding and the low level of public compliance with traffic signs and markings. The method used in reviewing the function of traffic signs and markings in the city of Bengkalis on the level of understanding and compliance of the community is using quantitative and qualitative research types and analyzed using IBM SPSS Statistics 27 and classifying using a decision tree. From the research results obtained 61.11% signs with good condition, 38.89% with damaged conditions. The condition of the markings resulted in 27.16% of the markers with good conditions and 72.84% with damaged conditions. The level of public understanding of the function of traffic signs and markings is 77% understanding.
Analysis Of Passenger Service Performance On Ship Crossing Facilities Ro-Ro Air Putih Romadhan, Muhammad Rizki; Guswandi; Ananda, Faisal
Nusantara Civil Engineering Journal Vol 3 No 2 (2025): Nusantara Civil Engineering Journal
Publisher : Civil Engineering Dept, Balikpapan State Polytechnics

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32487/nuce.v3i2.589

Abstract

In recent times there have been many public complaints related to the performance or quality of service at the Ro-Ro Air Puti Bengkalis crossing facility, such as the lack of adequate facilities and infrastructure, the length of time waiting for the ship, and other factors that make passengers less satisfied with the performance provided. The purpose of the study was to analyze how much the level of satisfaction of Ro-Ro Bengkalis users is to determine the level of service performance based on the quality of service obtained and the perception of passenger prices at the Ro-Ro Bengkalis crossing port, so that it is hoped that this research can make a significant empirical contribution to the development of policies to improve service quality at the Ro-Ro Air Putih ship crossing facility. This study uses the CSI (Customer Satisfacyion Index) method to measure passenger satisfaction. Based on the analysis that has been carried out, the performance of passenger services at the Air Putih Ro-Ro ship crossing facility is considered not good, this is based on a CSI value of 48.38% which indicates that passengers / users are less satisfied with the services provided, so it is necessary to improve in a structured and structured manner by related parties, especially on important items such as the availability of health workers and facilities, security officers, timeliness of departure, and discipline of officers, passengers, so that in the future the performance of passenger services on the Air Putih Ro-Ro ship facility can be even more.