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All Journal Jurnal Bisnis dan Pembangunan Jurnal Riset Inspirasi Manajemen dan Kewirausahaan JABE (Journal of Applied Business and Economic) Journal of Social Science Joong-Ki : Jurnal Pengabdian Masyarakat Jurnal Pengabdian Ilung (Inovasi Lahan Basah Unggul) JWM (JURNAL WAWASAN MANAJEMEN) Journal of Social Science JRUP: JURNAL REFERENSI DAN ULASAN PERPAJAKAN Joong-Ki Joong-Ki Jurnal Bisnis dan Pembangunan
Raden Roro Yulianti Prihatiningrum
Fakultas Ekonomi Dan Bisnis Universitas Lambung Mangkurat
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The Effect of Rates and Service Quality Towards The Customer Satisfaction of PT Pelabuhan Indonesia III (Persero) Banjarmasin Branch Mawan Budiyanto; RR Yulianti Prihatiningrum
Journal of Social Science Vol. 2 No. 5 (2021): Journal of Social Science
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (198.723 KB) | DOI: 10.46799/jss.v2i5.223

Abstract

This study aims to analyze the effect of rates (X1), interactions quality (X2), physical environment quality (X3), and outcomes quality (X4) as partially independent variables on the customer satisfaction (Y) as the dependent variable on users of ship guidance services at PT Pelabuhan Indonesia III (Persero) Banjarmasin Branch. Data were collected by distributing questionnaires to 115 respondents. The samples were determined based on the total sampling technique. There were 115 respondents chosen as the samples. The research site was at PT. Pelabuhan Indonesia III (Persero) Banjarmasin Branch. The unit of analysis was all customers at PT. Pelabuhan Indonesia III (Persero) Banjarmasin Branch. Measurement of variables was conducted using the Likert scale technique with a scale of weights from 1 to 5. These were meant to analyze the effect of variable rates (X1), quality of interactions (X2), quality of physical environment (X3), and quality of results (X4) on customer satisfaction (Y) using techniques multiple linear regression statistics. The results showed that the variable rates (X1), interactions quality (X2), physical environment quality (X3), and outcomes quality (X4) has a positive and significant effect on customer satisfaction partially on PT. Indonesian Port III, Banjarmasin Branch. and outcomes quality (X4) partially had a positive and significant effect on customer satisfaction at PT. Indonesian Port III, Banjarmasin Branch. and outcomes quality (X4) partially had a positive and significant effect on customer satisfaction at PT. Indonesian Port III, Banjarmasin Branch.
Penyuluhan Mengenai Kode Produk Kemasan Plastik Bagi Peningkatan Pengetahuan Ibu-Ibu Kelompok Yasinan As Salaam Banjarmasin Rusniati Rusniati; Ahsanul Haq; RR. Yulianti Prihatiningrum; M. Yudy Rachman
Joong-Ki : Jurnal Pengabdian Masyarakat Vol. 2 No. 3: Juni-September 2023
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/joongki.v2i3.2326

Abstract

Kegiatan pengabdian kepada masyarakat ini dilaksanakan dengan tujuan terbukanya wawasan mereka dan meningkatnya pengetahuan mereka tentang pengetahuan produk kemasan plastic seperti mampu mengenali kode - kode produk kemasan plastic, memahami makna dari kode-kode produk kemasan plastik dan memahami tentang penggunaan yang tepat untuk produk kemasan plastik terutama sebagai wadah makanan dan minuman. Wawasan para peserta kegiatan pengabdian ini menjadi lebih baik, dan membuat para peserta semakin memperhatikan jenis kemasan plastik melalui kode yang tertera pada kemasan yang mereka gunakan. Kegiatan ini turut pula membantu para peserta menentukan produk kemasan plastik yang aman untuk digunakan sekarang atau akan dibeli selanjutnya.
Penyuluhan Mengenai Kode Produk Kemasan Plastik Bagi Peningkatan Pengetahuan Ibu-Ibu Kelompok Yasinan As Salaam Banjarmasin Rusniati Rusniati; Ahsanul Haq; RR. Yulianti Prihatiningrum; M. Yudy Rachman
Joong-Ki : Jurnal Pengabdian Masyarakat Vol. 2 No. 3: Juni-September 2023
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/joongki.v2i3.2326

Abstract

Kegiatan pengabdian kepada masyarakat ini dilaksanakan dengan tujuan terbukanya wawasan mereka dan meningkatnya pengetahuan mereka tentang pengetahuan produk kemasan plastic seperti mampu mengenali kode - kode produk kemasan plastic, memahami makna dari kode-kode produk kemasan plastik dan memahami tentang penggunaan yang tepat untuk produk kemasan plastik terutama sebagai wadah makanan dan minuman. Wawasan para peserta kegiatan pengabdian ini menjadi lebih baik, dan membuat para peserta semakin memperhatikan jenis kemasan plastik melalui kode yang tertera pada kemasan yang mereka gunakan. Kegiatan ini turut pula membantu para peserta menentukan produk kemasan plastik yang aman untuk digunakan sekarang atau akan dibeli selanjutnya.
PENGARUH TECHNOLOGY READINESS PADA ATTITUDE, SUBJECTIVE NORM, DAN PERCEIVED BEHAVIOR CONTROL DAN PENGARUHNYA PADA NIAT BELI ONLINE Randi, Ahmad Randi Azwar; Prihatiningrum, Raden Roro Yulianti
JWM (JURNAL WAWASAN MANAJEMEN) Vol. 12 No. 1 (2024)
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jwm.v12i1.256

Abstract

The purpose of this study was to examine and analyze the effect of Technology Readiness on Attitude, Subjective Norms, and Perceived Behavior Control and its Effect on Online Purchase Intention. This type of research is included in explanatory research. The population is visitors to Tokopedia through the website or application. Sampling technique with purposive sampling. Data analysis uses partial least square with the help of Smart-PLS 3.0 program. Hypothesis test results are known that technology readiness affects attitude and subjective norm while perceived behavioral control has no effect. Attitude, subjective norm and perceived behavioral control have an influence on purchase intention. The conclusion of this research is Attitude and subjective norm influenced by Technology readiness has an influence on purchase intention and technology readiness has no influence on perceived behavioral control.
Penyuluhan Mengenai Kode Produk Kemasan Plastik Bagi Peningkatan Pengetahuan Ibu-Ibu Kelompok Yasinan As Salaam Banjarmasin Rusniati Rusniati; Ahsanul Haq; RR. Yulianti Prihatiningrum; M. Yudy Rachman
Joong-Ki : Jurnal Pengabdian Masyarakat Vol. 2 No. 3: Juni-September 2023
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/joongki.v2i3.2326

Abstract

Kegiatan pengabdian kepada masyarakat ini dilaksanakan dengan tujuan terbukanya wawasan mereka dan meningkatnya pengetahuan mereka tentang pengetahuan produk kemasan plastic seperti mampu mengenali kode - kode produk kemasan plastic, memahami makna dari kode-kode produk kemasan plastik dan memahami tentang penggunaan yang tepat untuk produk kemasan plastik terutama sebagai wadah makanan dan minuman. Wawasan para peserta kegiatan pengabdian ini menjadi lebih baik, dan membuat para peserta semakin memperhatikan jenis kemasan plastik melalui kode yang tertera pada kemasan yang mereka gunakan. Kegiatan ini turut pula membantu para peserta menentukan produk kemasan plastik yang aman untuk digunakan sekarang atau akan dibeli selanjutnya.
ANALISIS EFEKTIVITAS & KONTRIBUSI PAJAK DAERAH TERHADAP PENDAPATAN ASLI DAERAH KOTA BANJARMASIN Rahmiatul, Monica; Prihatiningrum, Raden Roro Yulianti; Rusdayanti Asma
JRUP: JURNAL REFERENSI DAN ULASAN PERPAJAKAN Vol. 3 No. 2 (2022)
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jrup.v3i2.50

Abstract

In connection with this research, this research was carried out to determine the extent of the effectiveness and contribution of local taxes to local original income (PAD) in Banjarmasin City. Secondary data from BPKPAD was used for the 2018-2022 period, showing good effectiveness in 2018-2021, but experiencing a decline in 2022. More appropriate evaluations and strategies need to be developed to achieve optimal effectiveness in collecting regional tax revenues. More appropriate evaluations and strategies need to be developed to achieve optimal effectiveness in collecting regional tax revenues. Despite fluctuations, the overall regional tax contribution is still classified as "Very Good" to the PAD of Banjarmasin City.
Strategi manajemen keuangan UMKM dalam meningkatkan akses pembiayaan dan keberlanjutan ekonomi di Indonesia: Sebuah Narrative Literature Review Nurul Habiburrahmah; Raden Roro Yulianti Prihatiningrum
JURNAL BISNIS DAN PEMBANGUNAN Vol. 15 No. 1 (2026): Jurnal Bisnis dan Pembangunan
Publisher : Program Magister Ilmu Administrasi Bisnis FISIP Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jbp.1515i1.123

Abstract

This research aims to test the influence of e-Satisfaction, e-Service Quality, e-trust on e-loyalty customer Marketplace Shopee. The approach used in this research is quantitative, with a casual associative research type. The sampling method used nonprobability sampling with the purposive sampling method for 384 users of the Shopee marketplace application. Data collection uses a Google Form questionnaire which is shared via Whatsapp, Instagram and Facebook. Data analysis using SmartPLS 4.0 software. The research results show that e-service quality influences the e-satisfaction of users of the Shopee Marketplace application, e-service quality influences the e-trust of users of the Shopee Marketplace application, e-service quality influences the of e-loyalty Customers of users of the Shopee Marketplace application, , e- Satisfaction has no effect on e-Trust, e-satisfaction has no effect on e-loyalty Customers who use the Shopee Marketplace application, e-trust has no effect on e-loyalty Customers who use the Shopee Marketplace application
Co-Authors Ahmad Farhani Ahmad Rifani Ahsanul Haq Claudia, Meiske Emy Rahmawati Emy Rahmawati Fifi Swandari Ika Maret Tiana Marijati Sangen Maulida Silvia Arianti Mawan Budiyanto Mekka Riadhah Mohammad Yudy Rachman Nurul Habiburrahmah Rahmiatul, Monica Randi, Ahmad Randi Azwar Regina Maharani Nurlie Rizki Adhani Rusdayanti Asma Rusniati Rusniati Saladin Ghalib Tarmaji Antowijoyo Wimby Wandary Yuliyanto