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All Journal Jurnal Rekayasa Sistem Industri Journal of Engineering and Management in Industrial System Jurnal Optimasi Sistem Industri JGGAG (Journal of Games, Game Art, and Gamification)
Maya Arlini Puspasari
Jurusan Teknik Industri, Fakultas Teknik, Universitas Indonesia
Arts Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Engineering Industrial & Manufacturing Engineering Mechanical Engineering Other

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Pengembangan Kualitas Pelayanan Produk Telekomunikasi Selular Diatas Kapal Menggunakan Metode Service Quality & Quality Function Deployment Maya Arlini Puspasari; Nia Kurniasih
Jurnal Optimasi Sistem Industri Vol. 12 No. 1 (2013): Published in 1st April 2013
Publisher : The Industrial Engineering Department of Engineering Faculty at Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (345.679 KB) | DOI: 10.25077/josi.v12.n1.p293-300.2013

Abstract

The need for telecommunications, including the category of primary need for the people of Indonesia, one of the important aspects that need to be considered by the telecommunications company is a technological innovation that can cover all of Indonesia to outlying places, not only telecommunications on land even when in the middle of the ocean though. With Cellular Telecommunications Company cooperation to support the availability of telemetry, then develop into the greatest benefit is the availability of the Mobile phone network for the passengers on board, to continue to innovate and deliver the best to customers, the service providers must continue to improve quality. Research conducted using the SERVQUAL method to measure the quality of service based on the five dimensions of service quality by analyzing gaps that occurs due to a mismatch between customer expectations and perceptions of the quality of service received. In this study wants and expectations of consumers translated into House of Quality in Quality Function Deployment. Results of research propose using strategy value to get priority repairs according to the company's abilityKeywords: Product Telecommunication, SERVQUAL, Quality Function Deployment, Quality Improvement
USER EXPERIENCE EVALUATION ON USE OF COSMETIC BUSINESS TO CONSUMER (B2C) E-COMMERCE SITES Maya Arlini Puspasari; Tiara Sari; Fariz Setyana Pratama; Muhammad Farhan Fadillah
Journal of Engineering and Management in Industrial System Vol 7, No 2 (2019)
Publisher : Badan Penerbit Jurnal, Faculty of Engineering, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jemis.2019.007.02.2

Abstract

The development of technology in connectivity makes significant increase of online transactions. The online transaction in cosmetics takes the third place of all online transactions in Indonesia. Many business people dealing in cosmetics to switch to online business, known as electronic commerce (e-commerce). There are 3 types of e-commerce: Business to Consumer (B2C), Business to Business (B2B), and Consumer to Consumer (C2C). E-commerce site B2C type is the biggest e-commerce transaction. The tough competition in Indonesia has made the B2C sites suffer loss in the competition to the C2C sites. Use of a site is closely related to user experience. This research aims to evaluate the user experiences of two B2C sites, i.e. SE and SO as well as the C2C site SH. This research was done by giving scenario Taska in line with the available features. Based on the research, SH was superior compared to SE and SO.
Analisis Pengaruh Chronotype dan Body Mass Index (BMI) terhadap Tingkat Kantuk Pengemudi Maya Arlini Puspasari
Jurnal Rekayasa Sistem Industri Vol. 12 No. 1 (2023): Jurnal Rekayasa Sistem Industri
Publisher : Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2186.485 KB) | DOI: 10.26593/jrsi.v12i1.6546.105-112

Abstract

One of the main causes of Indonesia's increasing accident rate is fatigue and drowsiness, which places Indonesia among the other countries with the highest accident rates. The elements that significantly affect fatigue and sleepiness are individual factors, namely chronotype and Body Mass Index (BMI). Fatigue and drowsiness are evaluated using EEG signal indicators; there have been several related studies that focused on fluctuations in EEG signals under certain operating conditions. However, few studies evaluated the relationship between chronotype and BMI affecting sleepiness. This study aimed to investigate the relationship between chronotype and BMI and tiredness. The KSS questionnaire and EEG signal indicator were used to evaluate sleepiness. The study findings indicate that the beta signal and the driver's BMI have a negative relationship, namely drivers with high BMI are more likely to be sleepy than drivers with low BMI. In chronotype, the moderate morning type shows an increase in Alpha and Theta power compared to other types, caused by circadian rhythms.
Analysis of Factors which Affecting Perceived Enjoyment and Customer Continuance Intention on Mobile Games Users Ronaldo Gultom; Boy Nurttjahyo Moch; Ramadhan Khafri; Maya Arlini Puspasari
Journal of Games, Game Art, and Gamification Vol. 5 No. 1 (2020): Special Issue: International Conference of Games, Game Art and Gamification (IC
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/jggag.v5i1.7471

Abstract

Nowadays utilization of mobile applications, especially for mobile games growth rapidly. This situation affects mobile games market more competitive and results in only few games can survive. The abundance number of mobile games that available makes users will remove their downloaded games if it lacks of interesting experience that affected their enjoyment on first try. Because of this, perceived enjoyment is often considered as an important factor that affects users’ intention to continue playing the mobile games. Therefore, this study aims to discover what factors affects perceived enjoyment and find out whether perceived enjoyment is affecting user’s intention to continue playing mobile games or not. The research model adopts several latent variables that are used to measure the perceived enjoyment and its effect on continuance intention of mobile games. The model is tested by using Partial Least Square–Structural Equation Modeling (PLS-SEM) with a sample size of 205 respondents.
Co-Authors Andreas Aristides, Andreas Arian Dhini Boy Nurtjahyo Moch, Boy Boy Nurttjahyo Moch Erlinda Muslim Fariz Setyana Pratama Isti Surjandari Muhammad Farhan Fadillah Muhammad Riefqi, Muhammad Nia Kurniasih Raja Alfredo Siregar, Raja Ramadhan Khafri Ronaldo Gultom Tiara Sari Yung-Hui Lee, Yung-Hui