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All Journal JKMS : Jurnal Ilmu Komunikasi Jurnal Pendidikan Teknik Mesin International Journal of Applied Biology Jurnal Mirai Management JURNAL MERCATORIA Kuriositas: Media Komunikasi Sosial dan Keagamaan Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Teknologi Sistem Informasi dan Sistem Komputer TGD Jurnal Intelek Dan Cendikiawan Nusantara Mimbar Administrasi Merkurius: Jurnal Riset Sistem Informasi dan Teknik Informatika
Khairul Khairul
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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The Effect of Service Quality, Physical Work Environment and Organizational Culture on Employee Performance at the Education Office of Mentawai Islands District Sitama Waruwu; Khairul Khairul; Hurip Pratomo
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6119

Abstract

This study aims to analyze the effect of service quality, physical work environment and organizational culture on employee performance at the Mentawai Islands District employee performance is not yet high at the Department of Education and Culture of the Mentawai Islands District. This type of research uses a quantitative approach with multiple linear regression method. Data collection techniques with questionnaires. The respondents of this study were 59 employees of the Department of Education and Culture of the Mentawai Islands District. The sampling method used the total sampling method where the entire population in this study was used as the research sample. Hypothesis testing was calculated using the IBM Statistical Package for Social Science (SPSS) version 24.0 program. From the results of this study, it was found that partially service quality had no significant effect on employee performance, physical work environment had a significant effect on employee performance, organizational culture had a significant effect on employee performance and service quality, physical work environment and organizational culture simultaneously had a significant effect on employee performance at Department of Education and Culture of the Mentawai Islands District.
Co-Authors Ahmad Sinyo Andika Nasution Anuar Rasyid Arie Shandy Darlius Darlius Delvi Kibina Br Sembiring Eko Wahyudi Hurip Pratomo Imam Syofii Khairul Khairul Kiki Artika Mahmul Siregar Marlina Marlina Melda Pita Uli Sitompul Muhammad Ayyasi Fawaz Muhammad Firdaus Muhammad Haramain Muhammad Joefitra Zaqy Muit Sanjaya Rendhy Bin Hart Johanda Riya Mentari Sitama Waruwu Zaim Akmal