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All Journal Jurnal Hospitality dan Manajemen Jasa Research Trend in Technology and Management
Cindy Agustina
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Health Professions Industrial & Manufacturing Engineering

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PENGARUH MEAL EXPERIENCE TERHADAP MINAT BELI ULANG DI MAGAL KOREAN BBQ SURABAYA Cindy Agustina; Felicia Hermawan; Hanjaya Siaputra
Jurnal Hospitality dan Manajemen Jasa Vol 6, No 2 (2018): Jurnal Hospitality dan Manajemen Jasa
Publisher : Jurnal Hospitality dan Manajemen Jasa

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Abstract

Abstrak - Penelitian ini dilakukan untuk menganalisa apakah meal experience memiliki pengaruh terhadap minat beli ulang di Magal Korean BBQ Restaurant di Surabaya. Meal Experience terdiri dari aspek makanan, minuman, pelayanan, kebersihan dan higienitas, suasana, serta value of money. Penelitian menggunakan metode kuantitatif dan analisis regresi linear berganda dengan 150 responden yang telah melakukan pembelian di Magal Korean BBQ Restaurant Surabaya. Hasil penelitian menunjukkan bahwa secara keseluruhan, meal experience yang didapatkan konsumen Magal Korean BBQ Restaurant Surabaya sudah baik. Sementara itu, meal experience yang berpengaruh signifikan dan positif terhadap minat beli ulang konsumen adalah pada aspek makanan, aspek pelayanan, aspek kebersihan dan higienitas, aspek suasana, dan aspek value of money, sedangkan aspek minuman positif dan tidak berpengaruh signifikan terhadap minat beli ulang konsumen.Kata Kunci: Meal Experience, minat beli ulang, restoran korea Abstract - This research was conducted to analyze the influence of meal experience toward repurchase intention at Magal Korean BBQ Restaurant in Surabaya. Meal experience itself consist of food, beverage, service, cleanliness and hygiene, atmosphere, and value of money aspect. This research was done by using quantitative method and double linear-regression, with 150 respondents who has made a purchase at Magal Korean BBQ Restaurant Surabaya. The result showed that overall, the meal experience that the customers have got is good. Furthermore, the result also showed that meal experience affects repurchase intention, with indication that food, service, cleanliness and hygiene aspect, atmosphere, and value of money aspect has a positive and significantly affect repurchase intention, while beverage aspect has a positive and significantly not affect repurchase intention.Keywords: Meal Experience, repurchase intention, Korean restaurant.
Analysis of Compliance with PPh 21 of Individual Taxpayers Case Study at PT XYZ Cindy Agustina; Ayatulloh Michael Musyaffi; Hera Khairunnisa
Research Trend in Technology and Management Vol. 2 No. 4 (2024): Research Trend in Technology and Management
Publisher : RTTM

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Abstract

The purpose of this study is to analyze compliance with Income Tax Article 21 (PPh 21) for individual taxpayers at PT XYZ, focusing on the calculation of Non-Taxable Income (PTKP), tax payments, and reporting. A qualitative approach was employed using a case study method, in-depth interviews, observations, and document analysis. The results indicate an error in the PTKP calculation in 2023, resulting in an overpayment of Rp 675,000. Furthermore, although tax reporting was conducted on time through the e-Filing system, the company experienced delays in tax payments, leading to administrative penalties.
Co-Authors Felicia Hermawan Hanjaya Siaputra Hera Khairunnisa Musyaffi, Ayatulloh Michael