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All Journal Jurnal Studi Komunikasi dan Media Jurnal Sistem Informasi Scientific Journal of Informatics
Erisva Hakiki Purwaningsih
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Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media

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E-GOVERNMENT DAN APLIKASINYA DI LINGKUNGAN PEMERINTAH DAERAH (STUDI KASUS KUALITAS INFORMASI WEBSITE KABUPATEN BENGKALIS PROPINSI RIAU) Marudur Pandapotan Damanik; Erisva Hakiki Purwaningsih
Jurnal Studi Komunikasi dan Media Vol 21, No 2 (2017): Jurnal Studi Komunikasi dan Media
Publisher : BPSDMP Kominfo Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31445/jskm.2017.210202

Abstract

Perkembangan teknologi informasi dan komunikasi saat ini telah menciptakan teknologi website, sebuah media informasi efektif yang terhubung ke jaringan internet sehingga dapat diakses setiap saat. Tidak ingin ketinggalan, organisasi pemerintahpun kini memanfaatkan teknologi ini sebagai salah satu layanannya dalam memberikan informasi kepada masyarakat. Namun informasi yang terdapat pada website seyogyanya memiliki nilai kualitas yang baik agar informasi yang disampaikan dapat bermanfaat. Penelitian ini bertujuan untuk mengukur kualitas informasi website Pemerintah Kabupaten Bengkalis berdasarkan dimensi kualitas informasi. Pengamatan terhadap 4 (empat) website di lingkungan Pemkab Bengkalis dilakukan beserta wawancara mendalam kepada masing-masing pengelolanya. Hasil yang diperoleh bahwa informasi yang tersedia di website Pemkab Bengkalis sudah memenuhi kualitas informasi yang baik, meskipun terdapat beberapa kekurangan seperti adanya link informasi yang kosong, sebagian penanggalan informasi yang belum tercantum, dan belum adanya jaminan kualitas jaringan untuk memastikan ketersediaan informasi.
Applying User Centered Design and System Usability Scale to Design Knowledge Management System for Exam Proctors in Higher Education Shabrina Salsabila Kurniawan; Nandhita Zefania Maharani; Dana Indra Sensuse; Erisva Hakiki Purwaningsih; Deden Sumirat Hidayat
Scientific Journal of Informatics Vol. 11 No. 4: November 2024
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/sji.v11i4.9919

Abstract

Purpose: This research aims to develop a system interface design solution to address the university’s knowledge management problem with exam proctors. Developing a knowledge management system is expected to maintain the integrity of examinees and reduce the risk of plagiarism. This research identifies user needs in business processes and maps them to relevant features based on previous research. Methods: This research adopted a user-centered design methodology in developing interface design solutions, which consisted of four stages: understanding the context of use, specifying user requirements, designing solutions, and evaluating against requirements. Semi-structured interviews were used for data collection, and a system usability scale (SUS) questionnaire was employed for design solution evaluation. Result: This research identified the needs of business processes in higher education in the context of exam proctors and mapped them to a suitable feature solution. Recommendations for information architecture and knowledge management system design implementation in higher education were also provided. This research achieved a SUS score of 74.8, indicating that the developed system met users’ needs. Novelty: This research provides a practical implementation of developing a knowledge management system in higher education with user-centered design.
Development of a Conceptual Framework for Implementing Learning Management System (LMS) in Higher Education: An Empirical Validation Study Rivaldi Rizalul Akhsan; Dion Lamilga Sudiono Putra; Dana Indra Sensuse; Deden Sumirat Hidayat; Erisva Hakiki Purwaningsih
Jurnal Sistem Informasi Vol. 21 No. 2 (2025): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21609/jsi.v21i2.1458

Abstract

Higher education institutions today face increasingly complex challenges in adopting and implementing Learning Management Systems (LMS) to improve student learning experiences. Although previous research regarding LMSs exists, it has not fully explored the findings of their conceptual framework through empirical studies of Critical Success Factors (CSFs). This research provides in-depth details about the development of a conceptual framework designed to guide the LMS implementation process in higher education settings. The Systematic Literature Review (SLR) method is used to identify and introduce the main elements in this conceptual framework. Furthermore, the conceptual framework was validated through a series of questionnaires distributed to experts in the fields of education and information technology. The results of this research show that the conceptual framework developed covers important stages in LMS implementation, from planning to evaluation. Empirical validation carried out involving experts proves that the conceptual framework developed is valid as an instrument for implementing LMS in a higher education environment. The conclusions of this research provide valuable guidance for LMS implementation in higher education.
How People Recognize Dark Pattern in E-Commerce? Hafidza Safara Zahratunnisa; Imairi Etiveni; Betty Purwandari; Erisva Hakiki Purwaningsih
Jurnal Sistem Informasi Vol. 21 No. 1 (2025): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21609/jsi.v21i1.1479

Abstract

In the digital era, many manipulative design tactics, commonly referred to as ‘dark patterns’, have emerged. These tactics are designed to hide, mislead, deceive, and even exploit users while using an application. This study explores the dynamics of user perception and their ability to recognize these dark patterns. The study involved evaluating 11 participants through in- depth interviews and exposure to 12 screenshots from Indonesian e-commerce platforms containing these design tactics. Not all participants were able to recognize dark patterns in the screenshots. Those who were able often attributed their awareness to personal experience, highlighting the importance of experiential learning in identifying and understanding deceptive interface elements. However, factors such as unclear interface information, user trust in the interface, and the blending of marketing strategies with dark patterns contribute to the difficulty users experience in recognizing these manipulative tactics. Beyond Indonesia, the findings of this study have broader implications for countries with similar digital ecosystems or socio- economic contexts. Understanding how dark patterns are perceived by users in Indonesia can provide valuable insights for countries with comparable characteristics, particularly in terms of digital literacy levels, trust in online platforms, and regulatory frameworks, where similar manipulative tactics may be prevalent, necessitating a focus on improving understanding of manipulative tactics when interacting with e-commerce applications. This analysis underscores the urgency of increasing user awareness to prevent fraud in design manipulation in e- commerce applications, thereby avoiding user harm. The implications of this study advocate a focus on improving understanding of manipulative tactics when interacting with e-commerce applications, urging digital product practitioners to apply ethical and transparent design principles to improve user satisfaction. There is a need for stricter regulations and clear guidelines to protect consumers from unethical manipulative tactics.
Co-Authors Dana Indra Sensuse Deden Sumirat Hidayat Deden Sumirat Hidayat Dion Lamilga Sudiono Putra Hafidza Safara Zahratunnisa Imairi Etiveni Marudur Pandapotan Damanik Nandhita Zefania Maharani Purwandari, Betty Rivaldi Rizalul Akhsan Shabrina Salsabila Kurniawan