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All Journal JAM : Jurnal Aplikasi Manajemen JPBM (Jurnal Pendidikan Bisnis dan Manajemen) International Research Journal of Business Studies (E-Journal) Parsimonia: Jurnal Akuntansi, Manajemen dan Bisnis
Mintarti Rahayu
Fakultas Ekonomi Universitas Brawijaya Malang
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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Pengaruh Total Quality Management dan ISO 9001 : 2000 terhadap Kinerja Perusahaan Jasa Konstruksi di Jawa Timur Iwan Tjahjo Santoso; Djumilah Zain; Mintarti Rahayu; Munawar Ismail
Jurnal Aplikasi Manajemen Vol 8, No 3 (2010)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

There is a different opinion in the application of TQM and ISO 9001 : 2000 as a quality management system on business performance. In one side the system is considered successful in improving company business performance; but in another side it is said not to give contribution in the improvement of business performance. Meanwhile, in this globalization era the demand of high quality makes business more competitive. The research was conducted at construction service corporations by using primary and secondary data. The result proves that there are 3 important findings : Firstly, ISO Effort does not directly influence Business Performance. On the other hand, indirectly ISO Effort through Competitiveness turns out to influence the improvement of Business Performance. The better ISO Effort, the greater its contribution to the improvement of Competitiveness consisting of such components as cost, quality, delivery, flexibility and ultimately it gives significant contribution to the improvement of Business Performance. Secondly it proved that Competitiveness gives the biggest contribution to Business Performance. This shows that Competitiveness still shows its important role in the meeting the target to get construction service projects. Thirdly, TQM Practice directly or indirectly, through Competitiveness, is proved to significantly influence Business Performance. In addition, ISO Effort, through TQM Practice is also proved indirectly influence Business Performance. Therefore, it can be said that ISO Effort is a foundation or an initial step towards TQM Practice in forming strong quality culture. Furthermore, good TQM Practice plays an important role both directly and indirectly in the improvement of Business Performance.Keywords: TQM Practice, ISO Effort, Competitiveness, Construction Services
PERSEPSI KARYAWAN TERHADAP KOMITMEN ORGANISASIONAL: AKTIVITAS TANGGUNG JAWAB SOSIAL PT BANK CENTRAL ASIA, TBK CABANG MALANG Lidia Halim; Sumiati Sumiati; Mintarti Rahayu
Parsimonia - Jurnal Ekonomi dan Bisnis Vol 2 No 3 (2016): Jurnal Akuntansi, Manajemen dan Bisnis
Publisher : Ma Chung Press

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Abstract

Corporate social responsibility agenda currently gained attention by stakeholders because it cause a profit such as retaining employees. The purpose of this study was analyze the impact of employee’s perceptions on corporate social responsibility activities to the organizational commitment which moderated by employee involvement. The sample of this research were employees on Main Branch Office “Borobudur” PT Bank Central Asia in Malang by using total sampling. According to SEM- PLS analysis employee’s perceptions on corporate social responsibility activities has direct effect on organizational commitment and employee involvement moderating employee perceptions of corporate social responsibility activities to the organizational commitment.
Employee Engagement, Organizational Commitment and Employee Performance: The Mediating Role of Organizational Citizenship Behavior Mutia Attalia Nizar; Rahayu Mintarti; Susilowati Christin
JPBM (Jurnal Pendidikan Bisnis dan Manajemen) Vol 8, No 3: NOVEMBER 2022
Publisher : Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17977/um003v8i32022p187

Abstract

This study aims to analyze the role of organizational citizenship behavior as a mediation effect of employee engagement and organizational commitment on employee performance. This research includes quantitative research using questionnaires to collect data. The population in this study were RSIA Puri Bunda Malang employees. The sampling technique used proportional random sampling with a total sample of 119 respondents. The data analysis technique involved SEM-PLS (Structural Equation Modeling-Partial Least Square). The results indicated that employee engagement and organizational commitment had no effect on employee performance, while organizational citizenship behavior significantly can affect employee performance. The results also showed that organizational citizenship behavior can mediate both the effect of employee engagement and organizational commitment to employee performance. It indicates that the attitude of employee engagement and organizational commitment of employees does not affect employee performance. The presence of organizational citizenship behavior will strengthen the effect of employee engagement and organizational commitment on employee performance. Keywords: Employee engagement, Employee performance, Organizational commitment, Organizational citizenship behavior
Social Entrepreneurship Development Strategy Abi Sopyan Febrianto; Rilla Khoirunnisa; Achmad Sudiro; Mintarti Rahayu
INTERNATIONAL RESEARCH JOURNAL OF BUSINESS STUDIES Vol 16, No 1 (2023): April - July 2023
Publisher : Universitas Prasetiya Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21632/irjbs.16.1.53-63

Abstract

This study aimed to analyze the strategy of developing social entrepreneurship with the Social Impact Canvas method on Sahawood. This study used a qualitative method with a case study approach. Data collection method was done by using observation and interviews with four informants who were directly involved in the Sahawood business process. The Social Impact Canvas provides an overview of business development strategies contained in the components of anchor purpose; value prepositions; stakeholders; stakeholders relationship; channel; key activities; key resources; key partners; revenue streams; magnitude; costs; differentiation. The findings in this study indicate that the social value of Sahawood creates a strong brand story and becomes a strength in attracting consumers. As a social entrepreneurship, Sahawood was able to become a place for former addicts to change for the better and control the beneficiaries from using drugs again and committing criminal acts. Social Impact Canvas is not only describing business implementation but also highlighting social values and business uniqueness in social entrepreneurship. This study has implications for the development of Sahawood’s future business strategy.
Co-Authors Abi Sopyan Febrianto Achmad Sudiro Christin Susilowati Djumilah Zain Iwan Tjahjo Santoso Lidia Halim Munawar Ismail Mutia Attalia Nizar Rilla Khoirunnisa Sumiati .