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PENGARUH LINGKUNGAN KERJA, MOTIVASI DAN KEPUASAN TERHADAP KINERJA KARYAWAN DIVISI MALL OPERATIONAL DI MALL PACIFIC PLACE JAKARTA Aris Budiono; Anita Charoline
Human Capital Development Vol 6 No 2 (2019): HUMAN CAPITAL DEVELOPMENT
Publisher : LPPM Universitas Asa Indonesia

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Abstract

Purpose- This study aims to analyze the influence of the work environment, motivation, and satisfaction on employee performance both partially and simultaneously at Mall Pacific Place Jakarta. Design/methodology/approach- In this sample research respondents used were Pacific Place Jakarta employees consisting of 97 respondents, by saturated technique. The analysis technique uses multiple linear regression. Findings- Found the influence of work environment variables with employee performance is 2,80% meaning there is a real but weak relationship between work environment variables with partial performance, the effect of motivation variables with employee performance is 10,90% meaning there is a real relationship but moderate between motivation variables with partial employee performance, the effect of satisfaction variables with employee performance is 7,41% meaning that there is a real but weak relationship between satisfaction variables with employee performance partially, in conclusion the work environment, motivation and satisfaction simultaneously have a significant effect on Pacific Place Jakarta namely 36,97%, and the rest is influenced by other factors not explained in this study.
PENGARUH KECERDASAN EMOSIONAL DAN KREATIVITAS TERHADAP PRESTASI KERJA KARYAWAN PRODUKSI PADA PT. MULER PASIFIC LABELINDO, JAWA BARAT Aris Budiono
Human Capital Development Vol 5 No 1 (2018): HUMAN CAPITAL DEVELOPMENT
Publisher : LPPM Universitas Asa Indonesia

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Abstract

Purpose- This study aims to determine the effect of Emotional Intelligence and Creativity on Work Achievement of production employees of PT Labelindo PT. Pacifik Design/methology/approach- The author conducted a survey by distributing questionnaires to 21 respondents in this study for testing and using saturated samples. To examine the effect of Emotional Intelligence and Creativity on Work Performance, the authors use multiple linear regression analysis with F test and t test. Findings- The value of t counts on the variable emotional intelligence (X1) with sign = 0.473. By using a degree of confidence (α = 5%), then partially the emotional intelligence variable (X1) has no significant effect, as much as the variable creativity (X2) with sig. = 0,000. By using the degree of confidence (α = 5%), then partially the creativity variable (X2) has a significant effect on the variable employee employment production of PT.Muler Pasific Labelindo. Simultaneously these two variables together affect employee performance. With the t-test, it was found that Emotional Intelligence has a significant impact on increasing employee motivation. The correlation coefficient value is 0.788, meaning that there is a strong and unidirectional relationship between the independent variables and the dependent variable. While the coefficient of determination (R²) is 0.621 Research limitations- The contribution of the independent variable consisting of emotional intelligence (X1) and creativity (X2) to the work performance of the production employees of PT.Muler Pasific Labelindo is 62.1%, while the remaining 37.9 % is influenced by other variables not included in the model or not examined
PENGARUH KECERDASAN EMOSIONAL DAN KREATIVITAS TERHADAP PRESTASI KERJA KARYAWAN PRODUKSI PADA PT. MULER PASIFIC LABELINDO, JAWA BARAT Aris Budiono
Human Capital Development Vol 5 No 1 (2018): HUMAN CAPITAL DEVELOPMENT
Publisher : LPPM Universitas Asa Indonesia

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Abstract

Purpose- This study aims to determine the effect of Emotional Intelligence and Creativity on Work Achievement of production employees of PT Labelindo PT. Pacifik Design/methology/approach- The author conducted a survey by distributing questionnaires to 21 respondents in this study for testing and using saturated samples. To examine the effect of Emotional Intelligence and Creativity on Work Performance, the authors use multiple linear regression analysis with F test and t test. Findings- The value of t counts on the variable emotional intelligence (X1) with sign = 0.473. By using a degree of confidence (α = 5%), then partially the emotional intelligence variable (X1) has no significant effect, as much as the variable creativity (X2) with sig. = 0,000. By using the degree of confidence (α = 5%), then partially the creativity variable (X2) has a significant effect on the variable employee employment production of PT.Muler Pasific Labelindo. Simultaneously these two variables together affect employee performance. With the t-test, it was found that Emotional Intelligence has a significant impact on increasing employee motivation. The correlation coefficient value is 0.788, meaning that there is a strong and unidirectional relationship between the independent variables and the dependent variable. While the coefficient of determination (R²) is 0.621 Research limitations- The contribution of the independent variable consisting of emotional intelligence (X1) and creativity (X2) to the work performance of the production employees of PT.Muler Pasific Labelindo is 62.1%, while the remaining 37.9 % is influenced by other variables not included in the model or not examined
PENGARUH KUALITAS PELAYANAN, CITRA MEREK DAN KEPERCAYAAN TERHADAP LOYALITAS PELANGGAN PT. SEBANG GLOBAL TOUR INDONESIA Aris Budiono; Tumiyati
Panorama Nusantara Vol 13 No 2 (2018): PANORAMA NUSANTARA
Publisher : LPPM Universitas Asa Indonesia

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Abstract

This study aims to determine the effect of service quality, brand image and trust in the loyalty of PT.Sebang Global Tour Indonesia customers. In this study, the authors conducted a survey by distributing questionnaires to customers of PT. Sebang Global Tour Indonesia. The number of samples in this study was 100 customers obtained by using random non-random sampling technique, where the respondents who were sampled were customers who were willing to fill out the questionnaire. After conducting questionnaires. For the descriptive analysis method, the writer uses percentage and average analysts. To test the effect of service quality, brand image and trust, the author uses multiple linear regression analysis with F test and T test. The results of the study show both variables jointly affect the customer loyalty of PT. Sebang Global Tour Indonesia. By using the T test, it was found that service quality had a significant effect on increasing customer loyalty at PT. Sebang Global Tour Indonesia is 7,698%, while brand image also influences customer loyalty at PT. Sebang Global Tour Indonesia. The ability of the brand image variable to explain customer loyalty is 13.214% and trust also affects customer loyalty at PT. Sebang Global Tour Indonesia. The ability of the trust variable to explain customer loyalty is 9.980%. The contribution of the independent variable to the Customer Loyalty of PT. Sebang Global Tour Indonesia is 53.144%, while the remaining 46.86 is influenced by other variables not included in the model or not examined.
PENGARUH KUALITAS PELAYANAN, CITRA MEREK DAN KEPERCAYAAN TERHADAP LOYALITAS PELANGGAN PT. SEBANG GLOBAL TOUR INDONESIA Aris Budiono; Tumiyati
Panorama Nusantara Vol 13 No 2 (2018): PANORAMA NUSANTARA
Publisher : LPPM Universitas Asa Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the effect of service quality, brand image and trust in the loyalty of PT.Sebang Global Tour Indonesia customers. In this study, the authors conducted a survey by distributing questionnaires to customers of PT. Sebang Global Tour Indonesia. The number of samples in this study was 100 customers obtained by using random non-random sampling technique, where the respondents who were sampled were customers who were willing to fill out the questionnaire. After conducting questionnaires. For the descriptive analysis method, the writer uses percentage and average analysts. To test the effect of service quality, brand image and trust, the author uses multiple linear regression analysis with F test and T test. The results of the study show both variables jointly affect the customer loyalty of PT. Sebang Global Tour Indonesia. By using the T test, it was found that service quality had a significant effect on increasing customer loyalty at PT. Sebang Global Tour Indonesia is 7,698%, while brand image also influences customer loyalty at PT. Sebang Global Tour Indonesia. The ability of the brand image variable to explain customer loyalty is 13.214% and trust also affects customer loyalty at PT. Sebang Global Tour Indonesia. The ability of the trust variable to explain customer loyalty is 9.980%. The contribution of the independent variable to the Customer Loyalty of PT. Sebang Global Tour Indonesia is 53.144%, while the remaining 46.86 is influenced by other variables not included in the model or not examined.
PENGARUH KUALITAS PELAYANAN, CITRA MEREK DAN KEPERCAYAAN TERHADAP LOYALITAS PELANGGAN PT. SEBANG GLOBAL TOUR INDONESIA Aris Budiono; Tumiyati
Panorama Nusantara Vol 13 No 2 (2018): PANORAMA NUSANTARA
Publisher : LPPM Universitas Asa Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the effect of service quality, brand image and trust in the loyalty of PT.Sebang Global Tour Indonesia customers. In this study, the authors conducted a survey by distributing questionnaires to customers of PT. Sebang Global Tour Indonesia. The number of samples in this study was 100 customers obtained by using random non-random sampling technique, where the respondents who were sampled were customers who were willing to fill out the questionnaire. After conducting questionnaires. For the descriptive analysis method, the writer uses percentage and average analysts. To test the effect of service quality, brand image and trust, the author uses multiple linear regression analysis with F test and T test. The results of the study show both variables jointly affect the customer loyalty of PT. Sebang Global Tour Indonesia. By using the T test, it was found that service quality had a significant effect on increasing customer loyalty at PT. Sebang Global Tour Indonesia is 7,698%, while brand image also influences customer loyalty at PT. Sebang Global Tour Indonesia. The ability of the brand image variable to explain customer loyalty is 13.214% and trust also affects customer loyalty at PT. Sebang Global Tour Indonesia. The ability of the trust variable to explain customer loyalty is 9.980%. The contribution of the independent variable to the Customer Loyalty of PT. Sebang Global Tour Indonesia is 53.144%, while the remaining 46.86 is influenced by other variables not included in the model or not examined.
PENGARUH KUALITAS PELAYANAN, CITRA MEREK DAN KEPERCAYAAN TERHADAP LOYALITAS PELANGGAN PT. SEBANG GLOBAL TOUR INDONESIA Aris Budiono; Tumiyati
Panorama Nusantara Vol 13 No 2 (2018): PANORAMA NUSANTARA
Publisher : LPPM Universitas Asa Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the effect of service quality, brand image and trust in the loyalty of PT.Sebang Global Tour Indonesia customers. In this study, the authors conducted a survey by distributing questionnaires to customers of PT. Sebang Global Tour Indonesia. The number of samples in this study was 100 customers obtained by using random non-random sampling technique, where the respondents who were sampled were customers who were willing to fill out the questionnaire. After conducting questionnaires. For the descriptive analysis method, the writer uses percentage and average analysts. To test the effect of service quality, brand image and trust, the author uses multiple linear regression analysis with F test and T test. The results of the study show both variables jointly affect the customer loyalty of PT. Sebang Global Tour Indonesia. By using the T test, it was found that service quality had a significant effect on increasing customer loyalty at PT. Sebang Global Tour Indonesia is 7,698%, while brand image also influences customer loyalty at PT. Sebang Global Tour Indonesia. The ability of the brand image variable to explain customer loyalty is 13.214% and trust also affects customer loyalty at PT. Sebang Global Tour Indonesia. The ability of the trust variable to explain customer loyalty is 9.980%. The contribution of the independent variable to the Customer Loyalty of PT. Sebang Global Tour Indonesia is 53.144%, while the remaining 46.86 is influenced by other variables not included in the model or not examined.
PENGARUH KUALITAS PELAYANAN, CITRA MEREK DAN KEPERCAYAAN TERHADAP LOYALITAS PELANGGAN PT. SEBANG GLOBAL TOUR INDONESIA Aris Budiono; Tumiyati
Panorama Nusantara Vol 13 No 2 (2018): PANORAMA NUSANTARA
Publisher : LPPM Universitas Asa Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the effect of service quality, brand image and trust in the loyalty of PT.Sebang Global Tour Indonesia customers. In this study, the authors conducted a survey by distributing questionnaires to customers of PT. Sebang Global Tour Indonesia. The number of samples in this study was 100 customers obtained by using random non-random sampling technique, where the respondents who were sampled were customers who were willing to fill out the questionnaire. After conducting questionnaires. For the descriptive analysis method, the writer uses percentage and average analysts. To test the effect of service quality, brand image and trust, the author uses multiple linear regression analysis with F test and T test. The results of the study show both variables jointly affect the customer loyalty of PT. Sebang Global Tour Indonesia. By using the T test, it was found that service quality had a significant effect on increasing customer loyalty at PT. Sebang Global Tour Indonesia is 7,698%, while brand image also influences customer loyalty at PT. Sebang Global Tour Indonesia. The ability of the brand image variable to explain customer loyalty is 13.214% and trust also affects customer loyalty at PT. Sebang Global Tour Indonesia. The ability of the trust variable to explain customer loyalty is 9.980%. The contribution of the independent variable to the Customer Loyalty of PT. Sebang Global Tour Indonesia is 53.144%, while the remaining 46.86 is influenced by other variables not included in the model or not examined.
PENGARUH KUALITAS PRODUK, PERSEPSI HARGA DAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN DI PIZZA HUT DELIVERY ARUNDINA CIBUBUR Aris Budiono; Astri Yuliana
Panorama Nusantara Vol 16 No 2 (2021): PANORAMA NUSANTARA
Publisher : LPPM Universitas Asa Indonesia

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Abstract

This study aims to analyze product quality, price perception and promotion on purchasing decisions at Pizza Hut Delivery Arundina Cibubur. The population in this study were customers of Pizza Hut Delivery Arundina Cibubur, using primary data in a questionnaire. Data were taken using the accidental sampling method for as many as 120 respondents. In addition, 20 respondents were intended for validity testing, and the rest were designed for research calculations. The data analysis method used in this research is multiple linear regression analysis. The analysis includes the validity and reliability test, classical assumption test, multiple regression analysis, t-test and F test, and analysis of the coefficient of determination (R2). The results of this study stated that simultaneously the three variables were declared to affect purchasing decisions. Product quality partially does not affect purchasing decision variables, while price perception and promotion variables significantly affect purchasing decisions at Pizza Hut Delivery Arundina Cibubur.
Co-Authors Aditya Muhammad Luqman Anita Charoline Astri Yuliana Azka Nur Khanifah Desi Wuryandari Jeni Hari Agustianah Mochammad Rikki Dwi Firdana Mochammad Soleman Shandyta Damara Sigit Dani Nugroho Tumiyati Yesi Yasinta