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Journal : Jurnal DISPROTEK

ANALISIS PENGENDALIAN KUALITAS PRODUK ROTI DENGAN MENGGUNAKAN PETA P DAN 7 TOOLS OF QUALITY Gunawan Mohammad
Jurnal DISPROTEK Vol 11, No 1 (2020)
Publisher : Universitas Islam Nahdlatul Ulama Jepara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34001/jdpt.v11i1.1177

Abstract

PT Candrabuaya Surya Semesta is a company that produces catering and bread, one of which is located in the Jepara City. Increasing competition in the catering and bread business requires companies to be able to maintain and improve their quality to retain customers. The purpose of this study is to determine the level of product quality and to determine the factors that caused the quality of a product from the company. The sweet wet bread product is a superior product that more customer interested, so in this study (research) used analysis of product quality control with P maps and seven tools of quality. There are two main defects in the production process of sweet wet bread, namely the dough does not expand and baking is not perfect. Of the two defects, the defect of the dough does not develop into a priority proposal for improvements that must be done by the company. The common factors that cause disability are method factors in the production process, equipment used, human reliability factors, and materials / raw materials used.
INTEGRATION OF STUDENT ACADEMIC INFORMATION SYSTEMS WITH TELEGRAM BOT AS AN AUTOMATIC ANSWERING MACHINE Harminto Mulyo; Gunawan Mohammad
Jurnal DISPROTEK Vol 13, No 1 (2022)
Publisher : Universitas Islam Nahdlatul Ulama Jepara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34001/jdpt.v13i1.3043

Abstract

The Student Academic Information System (SIAMA) is web-based software developed to manage students' academic data. In this system, student academic data is processed to make academic information useful for students. However, to access the system requires many steps so that time is less efficient if you have to browse through all the stages. Not to mention the need for internet data quotas that are calculated based on how much content the system downloads and uploads. To speed up access to that information, it can be done by integrating the Telegram Bot service as an automated answering service controlled by robots. Using the PPDIOO method, SIAMA has been successfully integrated as an automated answering machine through the utilization and development of the Telegram Bot PHP Library collaborated with Crontab Linux. From the test results, it is known that the response time from the Bot is indicated at the same hour and minute or < 1 minute which means that the bot execution time is relatively fast.
ANALISIS ANTREAN DALAM PENGOPTIMALAN PELAYANAN PUSKESMAS (STUDI KASUS : PUSKESMAS TAHUNAN JEPARA) Gunawan Mohammad; Nor Helmi Handayani; INA ARYANI; DONDI EKO PRASETYO
Jurnal Disprotek Vol 12, No 2 (2021)
Publisher : Universitas Islam Nahdlatul Ulama Jepara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34001/jdpt.v12i2.4928

Abstract

Puskesmas merupakan salah satu unit layanan yang setiap hari beroperasi melayani masyarakat yang sedang sakit. Dalam pelayanan tersebut tidak bisa dihindari proses antrean, mulai dari pendaftaran pasien, pelayanan dokter, dan pengambilan obat. Hal tersebut juga terjadi di Puskesmas Tahunan Jepara dimana setiap hari ketiga bagian tersebut terjadi antrean. Perbaikan terus dilakukan salah satunya adalah dengan menggunakan nomor urut antrean sehingga pasien tidak perlu berdiri untuk menunggu antrean. Namun demikian, lama tidaknya dalam antrean akan mempengaruhi kualitas layanan yang diberikan. Penelitian ini berfokus dalam antrean pendaftaran pasien dikarenakan selama pengamatan di bagian tersebut yang lebih banyak antrean dibandingkan bagian yang lainnya. Berdasarkan data pengamatan dan pengolahan data menggunakan metode antrean didapatkan hasil bahwa rata-rata lamanya waktu menunggu (waiting time) sangat tergantung kepada rata-rata tingkat kecepatan pelayanan (rate of service). Terdapat 28 sampai 29 orang customer yang datang ke Puskesmas Tahunan setiap jam nya. Dan rata-rata server tersebut melayani 29 sampai 30 orang customer setiap jamnya. Dimana persentase optimalisasi pemanfaatan dengan 1 server tersebut adalah 96,7%. Sistem antrean tersebut optimal karena jumlah server yang ada dalam antrean tersebut mampu melayani customer secara maksimal. Hal ini disebabkan tingkat pelayanannya lebih besar dibandingkan jumlah kedatangan customer. Namun, secara statistik banyaknya customer yang datang ke Puskesmas Tahunan hampir sama dengan tingkat pelayanan. Dengan demikian disarankan agar pihak Puskesmas Tahunan lebih meningkatkan kerja agar pasien yang datang untuk berobat merasa lebih puas dan lebih mengoptimalkan tingkat pelayanan pendaftaran agar lebih cepat. Jika dilihat dari waktu tunggu customer dapat disimpulkan bahwa perlu adanya perbaikan server dibagian antrean pendaftaran untuk mengurangi waktu tunggu customer.